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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

Overview
Employees
Reviews
Vehicles
4.6
740 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
Contact Dealership

23 N Route 12

Fox Lake, IL

60020

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Showing 740 reviews

March 21, 2026

Always a prompt, professional service experience at Ray. The staff are friendly, efficient and technically competent. More

by ray.arbet82
Recommend Dealer
Yes
Employees Worked With
Mike Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

Ray Chrysler Dodge Jeep Ram responded

We’re glad you experienced prompt, professional service on your Jeep Grand Cherokee L. It’s great to know our friendly, efficient and technically skilled team met your expectations. Thank you for sharing your feedback. Ray Scarpelli 3 ray3@rays-cars.com

March 19, 2026

Customer service at this dealer has been a pleasant surprise and by far the friendliest of all the dealerships I’ve been to and there are many. Quick response time, friendly staff and great service. More

by dumo2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Leptich
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Mar 19, 2026 -

Ray Chrysler Dodge Jeep Ram responded

It’s great to know our team’s friendly support, quick response and attentive service made a positive impact on your visits. We’re grateful you chose us for your Jeep Wrangler Unlimited service and look forward to helping you again. Ray Scarpelli 3 ray3@rays-cars.com

March 17, 2026

I bought my Jeep Grand Cherokee at Ray CDJR in 2019 and have only had it serviced there ever since. Call out to my service advisor Steve on my last visit for his helpful tips and keeping me informed every More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor Steve
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Mar 17, 2026 -

Ray Chrysler Dodge Jeep Ram responded

It’s fantastic to see you’ve trusted us with your Jeep Grand Cherokee since 2019. We’re glad our service team kept you informed and offered helpful advice on your latest visit. Thanks for your loyalty, and we look forward to assisting you again! Ray Scarpelli 3 ray3@rays-cars.com

March 15, 2026

Vehicle was in the service bay for 5 days, while the service work only needed one day of work. Since vehicle was drivable, it would have been better to allow me to keep the vehicle until all parts were More

by wheels847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael in Service
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Mar 21, 2026 -

Ray Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, or if you'd like to discuss your visit in more detail, please feel free to contact us directly. Let us know the best way to reach you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. We apologize for your negative experience. Please reach out to our General Manager, George.

Mar 21, 2026 -

Ray Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, or if you'd like to discuss your visit in more detail, please feel free to contact us directly. Let us know the best way to reach you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. We apologize for your negative experience. Please reach out to our General Manager, George.

March 14, 2026

Very helpful dealership. Scott was great and knew the truck. Very happy with dealership and people. More

by MICHAEL@ASPMGINC.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ogunnubi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Ace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Caccamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Ray Chrysler Dodge Jeep Ram responded

It’s great to hear Scott’s expertise with your new Jeep Gladiator made the process seamless and informative. Thank you for choosing us and we look forward to assisting you again. Ray Scarpelli 3 ray3@rays-cars.com

March 13, 2026

The service crew is always ready to answer any questions you may have. They acknowledge your concerns and work with you to get all the answers. More

by buc_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Ray Chrysler Dodge Jeep Ram responded

It’s great to hear our service crew addressed all your questions about your Ram 1500 Classic. We appreciate that they acknowledged your concerns and offered clear explanations. Thank you for the 5-star rating. Ray Scarpelli 3 ray3@rays-cars.com

March 11, 2026

Details matter & the Service Team at Ray Jeep in Fox Lake know them inside & out. It's why we drive out of our way to have our beloved Jeep serviced properly & with 5 Star Customer Service Communication skil More

by Valerie EM
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick & Anna
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Mar 11, 2026 -

Ray Chrysler Dodge Jeep Ram responded

We’re delighted our team’s attention to detail keeps your Jeep performing at its best. It means a lot that you travel to us for outstanding communication and care. Thank you for the five-star review and for trusting us with your vehicle. Ray Scarpelli 3 ray3@rays-cars.com

March 09, 2026

Patrick is great and kept me updated with communication on a daily basis, which is rare these day in service! More

by JWAYS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in Service is top notch!
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Mar 10, 2026 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for mentioning our daily communication. Keeping you informed throughout your Jeep service matters to us. We look forward to serving you again. Ray Scarpelli 3 ray3@rays-cars.com

March 09, 2026

Anna took care of everything on the Grand Wagoneer for this service request. They updated the program information and cleared the oil low code. More

by Tenorio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Ace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Ray Chrysler Dodge Jeep Ram responded

We’re glad your recent service visit for your Jeep Grand Wagoneer L went smoothly. It’s great to hear our team updated the program information and cleared the oil low code. Thank you for trusting us with your vehicle’s care. Ray Scarpelli 3 ray3@rays-cars.com

February 25, 2026

I drive about an hour to come here for a reason. Able to set an appointment for maintenance service. Waiting area w/window viewing to service area. More

by KELLYANNIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Etemadi
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Feb 25, 2026 -

Ray Chrysler Dodge Jeep Ram responded

It’s rewarding to hear that driving an hour for your Jeep service is worthwhile. We’re glad the appointment process was seamless and you appreciated the waiting area overlooking the service bay. Thank you for making the trip and trusting us with your maintenance. Ray Scarpelli 3 ray3@rays-cars.com

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