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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.5
377 Reviews
Call Service Center (847) 587-3800

377 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

Sort by
July 04, 2025

Made my apt. online. Reminders were sent which was really great. My oil change was done in no time and my car got washed. would highly recommend Rays serice dept. More

by benny2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jul 04, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chrysler Dodge Jeep Ram. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 30, 2025

Give complimentary car washes after oil changes. Lots of other dealerships do it thank you More

by KARLINBRATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 27, 2025

I miss the detail report we use to get. Now it was only two sheets of paper. More

by goofygirl0406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall the person name.
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Jun 29, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 26, 2025

Brittany and technicians Rsy are amazing thank you for the great service and treatment. 💯 will return More

by VICTORLBUELVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Report | Print
Jun 26, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chrysler Dodge Jeep Ram. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 20, 2025

Clarissa had amazing customer service if I know anybody that has a Dodge ram or Chrysler I would definitely recommend them to go see her More

by Gcpitts711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 20, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 19, 2025

was easy to schedule an appointment, did the work I requested, they did a great job. Would recommend them to anyone More

by jericoz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittini
Report | Print
Jun 19, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 06, 2025

Brought my new 2025 Ram 1500 in for exhaust smell in the cab of the truck and parking sensors not not functioning. They say it needed new sensors which they would order .That was 3 months ago still haven't More

by mjahnke133
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jun 09, 2025 -

Ray Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. We apologize for your negative experience. Please reach out to our General Manager, George.

June 02, 2025

It was quick and very very very very very very very very very very good More

by loboled315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Ray Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ray Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 27, 2025

Good service, good people. Car brought in and finished next day. Promptly washed when asked to. Rides well!! More

by pforth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Report | Print
May 27, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 19, 2025

Thanks for the quick and friendly assistance. The work was completed early which was helpful. They also arranged for a complimentary loaner vehicle which was really helpful and kind! More

by tgere79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
Report | Print
May 19, 2025 -

Ray Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chrysler Dodge Jeep Ram! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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