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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.5
388 Reviews

388 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

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July 25, 2025

Mike was very empathetic and helpful with the situation, he quickly came up with a solution and acted upon it. Great service overall More

by rluna4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike from Sevice
Jul 25, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 24, 2025

The Service department is very professional, friendly and helpful. And they do great work to keep my Grand Cherokee running well. More

by pjakaitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 23, 2025

Patrick did a great job reaching out about my oil change package I wished to purchase. Jeep when you email a survey please indicate what the survey is for. Patrick did a great job on his end but the actua More

by mlmckim13
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 23, 2025 -

Ray Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 23, 2025

I was accused of leaving my dome light on that effect my Jeep start stop function. I never use it and it had stopped working after 2 oil changes that was performed. I’m unhappy with the service I made an ap More

by pickett827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
Jul 26, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one please reach out to our General Manager, George.

July 22, 2025

They make it very easy to get an appointment. Everyone is extremely friendly every time I go in. More

by sarah.letzter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 22, 2025 -

Ray Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 18, 2025

Great customer service . They always take care of my car. Been using them for a long time . More

by mylovelyboys2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 18, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Ray Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 18, 2025

I feel like they truly care about their customers. Even though I bought my Jeep in 2020, I am still on their radar. I appreciate that. More

by ksprice431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany in service
Jul 18, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chrysler Dodge Jeep Ram. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 17, 2025

The service department has been the best! I have never delt with a service department that is so understanding and accomdating as Ray's CDJ. They have gone above and beyond in effort to corre More

by bill1480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Kevin, Richard, Dave, Ron Cook and Collin
Jul 17, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Ray Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 16, 2025

Great service here! ! I also was able to work in their lounge until my car was completed. Very friendly and they keep you up To date as to what is going on!! More

by WDSKIPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 16, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 14, 2025

Needed warranty paint work on my 23 Wrangler 4XE. The service, attention to detail and overall customer experience at CARSTAR in Antioch, part of the dealerships network was beyond outstanding! Very More

by Tim133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda and Rich
Jul 15, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for choosing Ray Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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