Ray Chrysler Dodge Jeep Ram - Service Center
Fox Lake, IL
388 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center
The Service department is very professional, friendly and helpful. And they do great work to keep my Grand Cherokee running well. helpful. And they do great work to keep my Grand Cherokee running well. More
Patrick did a great job reaching out about my oil change package I wished to purchase. Jeep when you email a survey please indicate what the survey is for. Patrick did a great job on his end but the actua package I wished to purchase. Jeep when you email a survey please indicate what the survey is for. Patrick did a great job on his end but the actual oil change is another story. I called the phone 877-426-5337 the phone number on your survey and got passed around 3 times and no one could/would help. Shame on you Jeep! More
I was accused of leaving my dome light on that effect my Jeep start stop function. I never use it and it had stopped working after 2 oil changes that was performed. I’m unhappy with the service I made an ap Jeep start stop function. I never use it and it had stopped working after 2 oil changes that was performed. I’m unhappy with the service I made an appointment a week before , I dropped me Jeep off at 8:45 in the morning by the afternoon I was told it was not looked at. But I had received a text from Dave saying it was almost done. That was a lie! Very unhappy with the outcome of the situation. More
The service department has been the best! I have never delt with a service department that is so understanding and accomdating as Ray's CDJ. They have gone above and beyond in effort to corre I have never delt with a service department that is so understanding and accomdating as Ray's CDJ. They have gone above and beyond in effort to correct many issues along with assuring I always had a loaner to use. If I were to consider purchasing my next vehicle from Ray it will be heavily a result of their superb service department. More
Great service here! ! I also was able to work in their lounge until my car was completed. Very friendly and they keep you up To date as to what is going on!! ! I also was able to work in their lounge until my car was completed. Very friendly and they keep you up To date as to what is going on!! More
Needed warranty paint work on my 23 Wrangler 4XE. The service, attention to detail and overall customer experience at CARSTAR in Antioch, part of the dealerships network was beyond outstanding! Very The service, attention to detail and overall customer experience at CARSTAR in Antioch, part of the dealerships network was beyond outstanding! Very professional and it looks great! More