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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.5
405 Reviews

405 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

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December 23, 2022

i was very happy with my visit. all of my needs were taken care of. More

by anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Dec 28, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Anna, thank you for sharing your 5-star review! We're happy the service team got your Saturn all taken care of in a timely manner. We hope you won't hesitate to give us a call when we may assist you again. Thank you for choosing Ray CDJR!

December 16, 2022

All staff are awesome, and very knowledgable. Best dealer I have been to with the jeep More

by lakemary341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Kiscellus
Dec 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for the awesome feedback! It is our pleasure to assist you with your Jeep's service needs and we're grateful for your confidence in us. Please let us know if there is anything we can ever do to serve you better. We look forward to making your next appointment just as great!

December 13, 2022

Very helpful. Timothy went beyond the call to help me out. I will definitely be back. More

by joensr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
Dec 14, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for sharing your 5-star review with us! We're glad Timothy made your Jeep's service visit valuable and accommodating. We graciously look forward to your return and thank you for choosing Ray CDJR!

December 10, 2022

Always love Ray CDJR! Their customer service is top notch. They will continue to be our “go to” dealership! More

by robins2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback! Your complete trust in our service team is an honor we don't take for granted. Thank you for letting us know how satisfied you were with the exceptional service our team provided for you and your Jeep. We look forward to making your next appointment just as superb!

December 09, 2022

Service waiting area ROCKS! 🤩 Thank You for a quick oil change visit! We Love Ray Chevy! More

by misalelisamarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rupe, Chris Acker, Josh Kiscellus
Dec 09, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for the love! It is our pleasure to make your service appointments convenient to get you safely back on the road in a timely fashion. We're grateful to have your trust for your Jeep's maintenance and thank you so much for choosing Ray CDJR!

December 09, 2022

Was notified frequently about status and received prompt notification when the work was done. Work was done according to quotes and done well More

by thebrinkers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 09, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Excellent! Thank you for the 5-star review of your service visit. Your safety and satisfaction are our top priorities. Anything we can do to check those boxes is our pleasure. We hope you'll come back to see us for your next scheduled maintenance!

December 07, 2022

NEW to the Service Department and will DEFINITELY return. Patrick was very professional and attentive. Updated us throughout the service appointment and we appreciated the repair process timeliness. Impr More

by jthornton202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Leahy
Dec 07, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for giving us a try! We sincerely appreciate you letting us know how pleased you were with everyone you interacted with. We graciously look forward to making your next appointment just as superb. Thanks for choosing Ray CDJR!

November 23, 2022

Richard and Patrick helped me with my service. They were helpful and made it an easy process, so happy ! More

by Barranco1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard & Patrick in service dept
Dec 01, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for bringing your Jeep to Ray CDJR's service department! We truly appreciate your business and we're happy Richard and Patrick provided a stress-free experience for you. We look forward to making your next appointment just as superb. Until then, we wish you the safest of travels.

October 27, 2022

Very professional timely return of my truck had a appointment dropped off and the were ready in and out great service Rob was on his game great visit More

by artandlisa
Recommend Dealer
Yes
Employees Worked With
Asst service manager Rob
Oct 27, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review! Providing our customers and their vehicles with timely, thorough service is very important to us, and we're happy to know Rob checked those boxes for you. It is our pleasure to keep your vehicle in its best condition. We hope you'll come back and see us again for your next scheduled maintenance. Until then, we wish you the safest of travels!

October 27, 2022

Service advisor was very Friendly, and courteous. Service was completed in time promised. I drive from another town that has a Jeep dealer, just to go to Ray for service. More

by sltorres26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisors
Oct 27, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your positive feedback and for the time you take to come out and see us at Ray CDJR for your vehicle's service! We appreciate your business and look forward to providing you with another friendly visit next time we see you. Until then, drive safe and take care!

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