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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.5
411 Reviews
Call Service Center (847) 587-3800

411 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

Sort by
February 02, 2023

They overlooked several key basics things like transmission fluid and oil level after a major accident to the car. Service Rep was great, but work was questionable. More

by jrcarr34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Chavez
Report | Print
January 31, 2023

Took my car in for noise turning left. Dealer said it was a rack and pinon. I had replaced it noise still there. Dealer recommended new control arms replaced both. Noise still there. So no More

by carcamodennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna
Report | Print
January 19, 2023

They fixed the problem when a timely manner had good follow up and kept me up-to-date and how my repair was going More

by rlafnit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 20, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Awesome! Thank you for letting us know how satisfied you were with the thorough and efficient service visit you had with us. We're glad your Jeep's repair went so smoothly and we hope you are enjoying driving it again. Thank you for choosing Ray CDJR for your automotive needs!

January 19, 2023

Rob Chavez was our service representative. He was great! Answered all our questions and kept us informed on everything. More

by derpop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chavez, service
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Jan 20, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Derpop, thank you for your positive feedback on Rob! It is our pleasure to work with you to keep your Dodge in its best condition and we hope to continue to do so for years to come. Give us a call when Rob and the team may assist you again!

January 19, 2023

Service is awesome. The service managers, mechanics and parts are all very good at their jobs. They keep the dealership going. More

by markamazur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for recognizing our service team's talents with the honor of your 5-star review! We're pleased to know how happy you've been with their support and communication. We hope to emulate this positive experience on your next visit. Thanks for choosing Ray CDJR!

January 11, 2023

Very nice and polite tells you exactly what you need dealership is very clean and accommodating More

by paulwelsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 17, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for trusting our service team with your automotive needs, Paul! We're happy you enjoyed your visit with us and we look forward to making your next appointment just as accommodating. Thank you for choosing Ray CDJR!

December 23, 2022

i was very happy with my visit. all of my needs were taken care of. More

by anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Report | Print
Dec 28, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Anna, thank you for sharing your 5-star review! We're happy the service team got your Saturn all taken care of in a timely manner. We hope you won't hesitate to give us a call when we may assist you again. Thank you for choosing Ray CDJR!

December 16, 2022

All staff are awesome, and very knowledgable. Best dealer I have been to with the jeep More

by lakemary341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Kiscellus
Report | Print
Dec 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for the awesome feedback! It is our pleasure to assist you with your Jeep's service needs and we're grateful for your confidence in us. Please let us know if there is anything we can ever do to serve you better. We look forward to making your next appointment just as great!

December 13, 2022

Very helpful. Timothy went beyond the call to help me out. I will definitely be back. More

by joensr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
Report | Print
Dec 14, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for sharing your 5-star review with us! We're glad Timothy made your Jeep's service visit valuable and accommodating. We graciously look forward to your return and thank you for choosing Ray CDJR!

December 10, 2022

Always love Ray CDJR! Their customer service is top notch. They will continue to be our “go to” dealership! More

by robins2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback! Your complete trust in our service team is an honor we don't take for granted. Thank you for letting us know how satisfied you were with the exceptional service our team provided for you and your Jeep. We look forward to making your next appointment just as superb!

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