"Ashley and the Ray team were great! I have bought many..."
Ashley and the Ray team were great! I have bought many cars and this was my best experience! I will definitely come back to Ashley and Ray for all my future Jeeps.
"Ashley is the best when it comes to Jeeps! She answered..."
Ashley is the best when it comes to Jeeps! She answered all my questions and helped with everything I needed! Great experience, highly recommend coming to this dealership.
"worst sales people ever"
I wanted to purchase a vehicle with a sunroof but the latitude did not come with one so instead of showing me the altitude which does come with a sunroof instead they tried to sell me an aftermarket sunroof and have one installed on a vehicle that is not even manufactured with it. which was ridiculous to even do such a thing you're asking for nothing but problems soryy i ever bought a vehicle from this place!!!!!!!!
"Great service, despite the current situation with..."
Great service, despite the current situation with COVID-19. Easiest car-buying experience I’ve had. Justin Sasman and Dan Vojcic were extremely accommodating and helpful throughout the experience.
"Thank you mike c for all of the help!! You were very kind..."
Thank you mike c for all of the help!! You were very kind and thoughtful and made this process very easy for me and not pushy
"Purchase of Jeep Compass"
This was a very relaxed dealer that didn't use any sly tactics. Thank you Dan Vijvoc and Mike Calbillo for all your help. Loving my Jeep compass! Would recommend to anybody in the market.
Other Employees Tagged:
"Great service sales rep explained all costs and savings"
- Keith Boehne
Entire sales team very helpful. All the paperwork costs and savings explained
Sales rep went over all the suv controls
Justin was great to work with
Thanks to all the guys at Jeep
Thank you Scott Yessinger for all your help
Sue And Keith Boehne
"Leave you with in operable vehicle."
Worst experience i have had with a dealership so far. Purchased a F-150 out of state. Asked if they could please check out and make sure it runs and drives ok. Salesman tell me they took it for a spin and that it runs and drives fine. They also promised me a full tank of gas and for the truck to be cleaned up. (36 gallon tank truck) I get the vehicle shipped to me and its on empty and still has a bunch of dealer ship stickers on the inside and outside of the windows and windshield(delivered on a cold and rainy day). i take it for a spin right off the truck it pulls one direction and has a violent vibration at 70 mph. I take the vehicle to get looked at and apparently it has dry rotted tires worn out suspensions parts and a failing 4wd system. As im driving around the A/c-Heat Makes a Very loud electric Pop noise when its engaged. The first sunny day i decided to open the sunroof and it gets stuck open. My local dealership said its closed to 7k to get everything repaired. Due to the extended warranty being able to take care of most of the items except the sunroof and the tires and detail and gas. I called the dealership and let them know THE HALF of the problems that i though wouldn't be an issue to fix. The only decided to address one problem and leave the rest for me. I have everything documents and time stamped and have contacted my lawyer about this. BEWARE ESPECIALLY IF YOU ARE OUT OF STATE
Thank Dan and his GSM for all the money Yall are going to lose because a simple fix. $1900 vs &7000 Plus whatever lawyer fees and payments ive been making on a truck with the roof stuck wide open.
"The best Car Buying Experience!"
Just drove an hour and a half to Ray CJD in Fox Lake. Couldn't be Happier. I dealt with a few local Jeep Dealerships and it was the same old false advertising prices listed on line to get you in the door. Jessica at Ray's Internet Department was straight forward with everything she said. She assured me that nothing will change once i take the drive. Dan the manager also called me to reassure me. So feeling good about this i took the drive. They had the car upfront and detailed when i arrived. Raneesha was my sales rep and did a wonderful job going over all my questions and explaining a lot of features i wasn't aware of. After the test drive we went inside and the manager Dan came to introduce himself. After answering a few standard questions with Raneesha i was assured that the numbers we discussed prior to coming were all the same. Next thing you know, we were in the finance office with Ozzie and signing paperwork. He explained what i was signing and went over all my options. The whole process from when we arrived to leaving was no longer than 40 minutes. This has been my best experience purchasing a car and i will strongly recommend Ray Jeep to all my family and friends. Thanks for everything and will be back for my next lease!
Other Employees Tagged:
, Raneesha(sales) Jessica(Internet)
"Professional, quick and easy dealership to work with! "
I cannot say enough positive things about Ray CDJR. They were so helpful and got me the exact Jeep I’ve been looking for and a better deal than I was even expecting. I highly recommend them to anyone looking for a car. Professional staff and their building was very clean.