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Ray Laethem Chrysler Jeep Dodge Ram

Detroit, MI

4.8
368 Reviews

18001 Mack Ave

Detroit, MI

48224

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Showing 368 reviews

January 04, 2019

Reminds me of Old School quality from Bob Hull in 1990 Very attentive service from sales (Steve), financing (Chrissy) and service dept (Anthony). Promised an outstanding Ray Laethem sales rep Bob Hull in More

by CCC&B Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Steve E., and Chrissy in financing
December 08, 2018

Good job Thank you, the service was fine, I’m happy, don’t wanna over diagnose the experience , they did there job just fine thank you, see them soon again More

by LesPaul1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
November 13, 2018

Replacement of part gone bad Front the time I called & spoke w/Bruce Campbell until the time I pulled out after service I was taken care of in a 1st class way. Everyone made me f More

by Fivestar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Campbell & Brian Crawford?(sorry don't remember his last name)service manager
November 02, 2018

Excellent service!!! Excellent customer service- everything handled professionally, the whole process went smoothly. I would definitely recommend Ray Laethem (James Powel More

by Soccermom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Powell
October 28, 2018

Walk in and greeted immediately Talked with Eric and he was great just letting us know what we need and how the process works just over all a great sales person More

by decolois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
October 12, 2018

Purchase 2019 Dodge Ram big horn Time at dealership was about 15 minutes Everything was done via text and email Truck was ready to go and the turn in of old vehicle was a breeze More

by Bigfatguy56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bev
September 11, 2018

Great purchase! Sales experience was great. Happy with the purchase and the price. I Wish I would have been given a full tank of gas with new car purchase. More

by CWJeeoDM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Charbonneau
September 10, 2018

Best experience EVER! James Powell was the best car salesman I have ran across during my process. He made things much easier right my looking process to find a new car. I w More

by subway28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Powell
August 25, 2018

Wonderful Almost zero wait time taking my car in or picking it up. Staff was very friendly. Jim Castiglione checked to make sure I was still under warranty an More

by AZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
August 21, 2018

Above and Beyond I had emergency repairs needed on my son's Jeep so he could drive back home to Ohio. I dropped it off in the morning and Andrea jumped through hoops o More

by PJB59
Recommend Dealer
Yes
Employees Worked With
Andrea
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