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Ray Laethem Chrysler Jeep Dodge Ram

Detroit, MI

4.8
368 Reviews

18001 Mack Ave

Detroit, MI

48224

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Showing 368 reviews

May 10, 2023

I love the start of the remodeling! I love the congenial demeanor of the staff! I love the way Matt, Service Advisor follows up, when I bring my vehicle in! More

by cynthiamarbury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Service Advisor
May 10, 2023

Fantastic as always! Great people, great service. 2nd experience here and I won't go anywhere else. Just got my 10th Jeep. More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Chandonais
May 09, 2023

Roxanne did a good job getting me in and out of the service appointment and booking my second vehicle that same day for service. Nice to work with someone who knows what they are doing and is professio More

by Mr Fro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne
May 09, 2023

Excellent service; smooth process; great communication; treat you like family; Bev Burns is the best! More

by rmcleod3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beverly Burns
May 01, 2023

I came in for a oil change with out an appointment. I was able to get an appointment same day. Employees were very nice and helpful. Was a great experience. More

by richmiller89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
May 01, 2023

I no longer live in the area and have not been to the facility for over 3 years but recall it being very nice. Outstanding sales people. Jeff Jones went way above my expectations and is the number one re More

by 1837grouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
April 20, 2023

I brought my Jeep. compass in after having an oil change the week prior. It was leaking new good oil! I was given the explanation that the housing of the oil filter More

by Stacy Nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager-Ray Laethem mack ave.
April 15, 2023

The Saturday sale event made the experience a lot easier. Thanks Matt Frame for your help. More

by Al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Frame
April 15, 2023

I live in northern Michigan and prefer to schedule work on the Jeep at the dealership rather then locally. More

by Wfurtaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Redmond, Anthony Garofalo
March 31, 2023

Kim was my sales person and she was exceptional. No pressure, she listened to my very specific requirements and never got impatient or frustrated. I will definitely be getting another Jeep Wrangler More

by Terri Decaussin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Castiglione
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