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Ray Schultens Ford, Inc.
The Dalles, OR
26 Reviews
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26 Reviews of Ray Schultens Ford, Inc.
September 27, 2023
My husband had a service appointment this morning at 9am. This appointment was made a month ago and he drove one hour to get there. He checked in early and waited for over an hour. When he asked the service This appointment was made a month ago and he drove one hour to get there. He checked in early and waited for over an hour. When he asked the service employee when they would be getting to his vehicle they were very rude. This normally patient man was so upset that he took his key and left. We had purchased our Ford Ranger from you but will not be back even though we are in the market for a new vehicle. Kenneth Schleif/Betty Long-Schleif More
by Ken Schleif
Employees Worked With
We do not know the names of employee who was so rude.
Helpful April 10, 2023
Be prepared to hound them because they will not call you back. Awful customer service. Only way to get answers is to get them on the phone the first time. If you are a busy person like me- you are basically back. Awful customer service. Only way to get answers is to get them on the phone the first time. If you are a busy person like me- you are basically screwed. Would give it 0 stars More
by Russo01
Employees Worked With
Sid Nodurft
November 15, 2021
My wife and I stopped by mid day in our Ford F-53 chassis motor home. It was running terribly on only 6 of 10 cylinders as we were on our way south. Although they were extremely busy service representative S motor home. It was running terribly on only 6 of 10 cylinders as we were on our way south. Although they were extremely busy service representative Sid knew our dilemma got us in the next morning. He was extremely kind and helpful. Service technician Ken went to work replacing all 10 injector coils, injectors, plugs and replaced our fuel filter and had us on the road at 11:30am. Ken and I then took it on a check ride and then we hit the road. Thank you Sid and Ken and Ray Schultens Ford for such great service from a great team. Kim and Sue More
by Kimliles
Employees Worked With
Sid Nodurft
June 14, 2021
They charged almost $200 to replace one spark plug, 1.2 hours labor at$140 an hour. They also wanted to do unauthorized work. I would never go there. hours labor at$140 an hour. They also wanted to do unauthorized work. I would never go there. More
by markmary
Employees Worked With
Arianne Walker
February 04, 2021
I am buying 2 cars from here. My daughter also bought a car from here. Go somewhere else. Frome the first hour that I drove my new car I hated it. Tow many reasons to list. My son was looking to get a car car from here. Go somewhere else. Frome the first hour that I drove my new car I hated it. Tow many reasons to list. My son was looking to get a car and I sent him to toyota instead of ray's. I called them the next day asked for my truck back all they did was show my a newer more expensive car. Everyday I drive this horrible car I think of them and resent them. Don't shop here. More
by wolfamy
Employees Worked With
Arianne Walker
December 21, 2020
I’m one of those people who rarely writes reviews and typically if I am ever moved to do so it was because something really unsatisfactory happened. However today I am moved in a different way and I’m ta typically if I am ever moved to do so it was because something really unsatisfactory happened. However today I am moved in a different way and I’m taking a different angle, I’d like to write something nice about Ray Schultens Ford, more specifically I’d like to write something nice about Arianne Walker who works for Ray Shultens Ford. Arianne was super helpful and knowledgable regarding the vehicles we were looking at. Not only that, she went above and beyond, staying late so that we could get a test drive in and being able to have a vehicle ready at the drop of a hat so we could just show up and give it a drive when we arrived. I really appreciated her honesty when giving us the pros and cons of the various models we were checking out to help us narrow things down. She definitely took the stance of getting us in the right vehicle vs. making sure she gets herself a sale. She was personable and relatable and I felt like I was talking with a friend and not a sales person. Just a friend who knows a lot about cars and trucks. Thanks Arianne and thanks Ray Schultens for making hires like this one. More
by ChrisB
Employees Worked With
Arianne Walker
June 23, 2020
Arianne was fantastic to work with, responded quickly to all questions and was very helpful through the entire process. Best car buying experience I have had! all questions and was very helpful through the entire process. Best car buying experience I have had! More
by cgutheridge
Employees Worked With
Arianne Walker
June 18, 2020
Bought my 2019 Nissan Altima and traded in my old car. Arianne made the process painless and easy going! Would recommend to anyone wanting to buy a Nissan! Arianne made the process painless and easy going! Would recommend to anyone wanting to buy a Nissan! More
by Shelbygivens19
Employees Worked With
Arianne Walker
April 28, 2020
Loved working with Arianne! Very transparent and genuine. No run around! Felt heard and not pressured. Was given room to reflect. Wasn’t held hostage to long negotiations — quickly cut to the bottom line. Hi No run around! Felt heard and not pressured. Was given room to reflect. Wasn’t held hostage to long negotiations — quickly cut to the bottom line. Highly recommended! More
by teresalance
Employees Worked With
Arianne Walker
February 18, 2020
Arianne was the best! Seriously, I have never been at a dealership that was this professional, yet real. I would recommend this place to anyone, and I will be going back if they ever get a Hellcat. As far dealership that was this professional, yet real. I would recommend this place to anyone, and I will be going back if they ever get a Hellcat. As far as Arianne goes, she’s super nice, helpful, professional, and talked to me like I was a person. Not just another sale. Thanks again for all the help! This place is seriously outstanding. If I could 10/10 I would. More
by Dreyvan
Employees Worked With
Arianne Walker
