Ray Schultens Ford, Inc.

Poor customer relations Bought a new vehicle (62,000) F150. Traded in a beautiful 2009F150 Platinum. Agreed on price, financed through Ford. Went to pick up new vehicle and s Bought a new vehicle (62,000) F150. Traded in a beautiful 2009F150 Platinum. Agreed on price, financed through Ford. Went to pick up new vehicle and sales manager hostilely approached me screaming my vehicle was in an accident and had major issues and he wanted me to pay more money. Note he never approached me as a civilized human being. We might have resolved our differences otherwise. I had a signed contract and could have left with my new truck but not like this. I left them their new truck and went to another dealership. I will never do business with them, ever. More

Great new car buying experience Great knowledge of the product, friendly service and a quick buying experience! I recommend Ray Schultens Motors to all looking for a new ford they ar Great knowledge of the product, friendly service and a quick buying experience! I recommend Ray Schultens Motors to all looking for a new ford they are true members of supporting our local community. More

Was a nice Truck untill I let Ray Schultons work on it check engine light service turned into a nightmare first visit they just reset the check engine light it came right back on returned the truck after 4 check engine light service turned into a nightmare first visit they just reset the check engine light it came right back on returned the truck after 4 days setting where I parked it I got the phone call they try to replace EGR valve broke a bolt have to order parts 3 days later get the call truck is ready took the truck home then try to go to work next day truck has major over heating pegged the temp gauge have truck towed to dealership again 2 days later they claim broken o-ring they repaired it 2 days later my truck is leaking coolant and making noise I found broken harness tabs and disconnected wire locks I'm scared to take it back there, More

Sale went easy enough . But then my plates never arrived. Or my loan paperwork. Turns out just about all of the contact information was horribly bungled. Plates were sent t . But then my plates never arrived. Or my loan paperwork. Turns out just about all of the contact information was horribly bungled. Plates were sent to wrong address in wrong town. Bank was given wrong address and my wrong phone number. More

best service and worked hard James Hoffman who was very busy when we got there made sure we got the car we loved at a price we could afford and left very happy customers. He went James Hoffman who was very busy when we got there made sure we got the car we loved at a price we could afford and left very happy customers. He went above and beyond for my family and I greatly greatly appreciate it. More

High pressure sales Purchased a used car and sales man started price higher than what the car sold for new. Had a much better experience at Grifith Motor, no high pressur Purchased a used car and sales man started price higher than what the car sold for new. Had a much better experience at Grifith Motor, no high pressure sales tactics. Beware single women. More