Ray Skillman Avon Hyundai

My wife and I were just at the dealer ( 7 pm ) Manages Eric & Chad knew we were coming to look at a 2024 Palisade calligraphy that just arrived. We were greeted by a salesman and said we are here to get a Eric & Chad knew we were coming to look at a 2024 Palisade calligraphy that just arrived. We were greeted by a salesman and said we are here to get an appraisal on ourRam pickup and to xx out the Calligraphy that in talked to Eric about earlier in the day. Eric said no problem just ask for him or Chad upon arriving . The salesman went to get Eric and came back and said they have brought him up to speed on what Eric and I spoke about earlier. Well needless to say NO manager came out and apprised our truck. The salesman did bring the new SUV around for us to look at as you can’t buy it because it has a recall on the vehicle. While checking out the SUV I noted the carpet had been cut just behind the middle driver side seat. I asked why and was told that it was for storage ar access to something for when it comes in for service. Well I know that is not true as the carpet was cut to access the fuel pump. ( That also has a recall on it ). Why would the factory cut the carpet so someone getting out of the 3rd row can catch their foot on it and fall head first out of the SUV? The dealer as added VIN # extra VIN stickers in multiple places on the car as well as tinting the windows. I said that we didn’t want that done and was told basically too bad we to this to all of our cars. Because of insurance. Well State Farm told be that those stickers do nothing for me. The VIN # is stamped from the factory in lots of places including the frame. So try to sell someone else your crap. As a side note the salesman said oh ya we charge $2,500 over sticker because all dealers do it. WrongI am currently talking with 4 other dealers in Indiana that do not charge extra !!! As well as dealers in Tn,Al,Fl,Wi but Louisville did charge extra. Diving to save $ 2,500 is not a problem. Just SUCKS you can’t buy LOCAL. We drove 5 1/2 hr to buy the 2018Ram we have now. DONT SHOP CROOKED DEALERS Like Ray Skillman !!!!! More

The people there were so nice and inviting. I was thrilled there was a young lady who helped me purchase my vehicle and she was very nice and super helpful. She really knows her stuff. I was thrilled there was a young lady who helped me purchase my vehicle and she was very nice and super helpful. She really knows her stuff. More

Great service, and great customer service ! Chandler helped me out a lot and thanks to the finance manager Chandler helped me out a lot and thanks to the finance manager More

Ahmad made what is normally a horrible day of car shopping into a pleasurable low pressure experience. He showed us a few different vehicles with many different options and through his listening to w shopping into a pleasurable low pressure experience. He showed us a few different vehicles with many different options and through his listening to what we were looking for recommended a good replacement for our 7 year old car. More

This is my 3rd time leasing at Avon Hyundai. Each time the staff has been very kind to me and I am so very grateful. Each time the staff has been very kind to me and I am so very grateful. More

Service techs were very courteous. Car was ready before expected. The Skillman facility is clean and welcoming. Car was ready before expected. The Skillman facility is clean and welcoming. More

Ray skillmans refuses to put any priority service on new vehicles. Purchased a new 2023 Hyundai Elantra in March. Didn't realize the ac system couldn't keep up until July. Air coming out on lowest settin vehicles. Purchased a new 2023 Hyundai Elantra in March. Didn't realize the ac system couldn't keep up until July. Air coming out on lowest setting takes over 30 minutes to cool the car in 80° weather and can't keep the temp when set on climate control. Asked to have it recharged at first oil change and was told they can't recharge it and would have to disassemble the ac system, vac the lines, and repressurize. I thought that sounded odd, because the refrigerant commonly leaks out of cars when the ac hasn't been in use. They said that they had to vac and pressurize. Asked if we could do it same day and was told the nearest appointment was just under two weeks out. The manager at Ray Skillmans hyundai avon informed me they refuse to prioritize any new vehicle they sell, even if it is broken when sold. Tried to get the appointment moved up. After heated words I was told that we would no longer do business with eachother. More

Scheduling was easy. I appreciated the reminder texts. I am pleased with the prompt service and that I wasn’t pushed to buy additional services. Thank you! I appreciated the reminder texts. I am pleased with the prompt service and that I wasn’t pushed to buy additional services. Thank you! More

Nice environment for a wedding although I was surprised there was only one vehicle in the show room, especially during such extreme heat. I always like to check out the show room cars rather than comb thro there was only one vehicle in the show room, especially during such extreme heat. I always like to check out the show room cars rather than comb through the lot and I have to have them open for me More

Danny Dime’s was a pro! He helped me find the perfect vehicle! Financing went smoothly and it was a zero pressure sales process. He helped me find the perfect vehicle! Financing went smoothly and it was a zero pressure sales process. More