Ray Skillman Chevrolet

Bought a used vehicle here, it had a few scratches and dents on it, but after a little negotiations they fixed them in the price, very friendly staff here all went well. dents on it, but after a little negotiations they fixed them in the price, very friendly staff here all went well. More

Sales force and finance worked extremely hard for us to find what we wanted and could afford. Very personable. find what we wanted and could afford. Very personable. More

Tristan is always great to work with and makes sure everything is good and keeps me updated throughout the process. everything is good and keeps me updated throughout the process. More

Friendly, helpful staff. Quick to resolve issue's and make sure any questions or issue's are resolved Quick to resolve issue's and make sure any questions or issue's are resolved More

Todd and Reese were very helpful and provided great customer service. I’d recommend coming to this location to purchase your next vehicle. customer service. I’d recommend coming to this location to purchase your next vehicle. More

As usual, quick and complete service. Always a pleasure working with the service staff. Even took a test drive in a new Traverse while we waited. Zach was extremely courteous and helpf Always a pleasure working with the service staff. Even took a test drive in a new Traverse while we waited. Zach was extremely courteous and helpful. More

Everything was great but at the time 2025’s were 0% interest and not 2026. The financial guy should have known in 2 weeks 2026 would also be 0% and I should have been told. 4.9% is a big difference. I interest and not 2026. The financial guy should have known in 2 weeks 2026 would also be 0% and I should have been told. 4.9% is a big difference. I would have waited 2 weeks but my vehicle is great More

very timely and courteous check-in. I did not have to wait very long. I do wish you guys had a few good magazines to look in the waiting area. I did not have to wait very long. I do wish you guys had a few good magazines to look in the waiting area. More

Hi Ray Skillman Chevrolet Service Team, I’m writing to share feedback on my service appointment this past Thursday, and unfortunately the experience fell well below expectations. I arrived about 15 min share feedback on my service appointment this past Thursday, and unfortunately the experience fell well below expectations. I arrived about 15 minutes early for my 11:00 a.m. appointment and learned my usual service advisor was no longer there. I was checked in by a new advisor (I believe his name was Aden, starting with an A, in Allisa’s former spot). I clearly stated I was there for routine maintenance: an oil change, tire rotation, a new battery for my key fob, and that I had a $15 coupon. I was told the service would take about an hour, but it ended up taking 1 hour and 35 minutes. Around noon—one hour into the appointment—I checked in with the new advisor. He was on his phone and had to put it down to acknowledge me. He said he would check on the vehicle and later told me it was heading to the lube department and should be ready in about 15 minutes. That did not happen. By 12:30, I checked again. He was still on his phone and had no idea where things stood. At that point, Darcy stepped in, immediately went back to investigate, and finally got the vehicle moving. My car didn’t come back until around 12:35. To add to the frustration, the advisor told me at check‑in that they could wash my vehicle. What he did not mention was that the car wash was down. That’s something he should have known—and perhaps his phone could have told him that, since it seemed to have his full attention throughout my visit. The key fob battery replacement I requested at check‑in was never added to the work order, and neither was my coupon (Darcy resolved). Another service advisor even commented that they had “no idea what was going wrong with the service techs the last two days” and showed me an invoice where the customer before me waited two hours for the exact same service. The entire experience felt disorganized and inattentive. I left late for another appointment, and Mike Quinn—who I hoped to speak with—was nowhere to be found. Mike, I welcome a follow-up to see how this is going to improve. I will not work with that new advisor again. The shining superstar in all of this was Darcy, who stepped in, took ownership, and actually got things moving. Her professionalism was the only positive part of the visit. I’ve been a loyal customer, but this visit was frustrating enough that I’m now very cautious about returning. I hope this feedback helps improve communication, workflow, and overall service quality going forward. Thank you, Jeff More

We have bought many cars from Skillman Chevrolet & are always pleased with the service. Skyler Haynes sold us a vehicle yesterday & we were very pleased. always pleased with the service. Skyler Haynes sold us a vehicle yesterday & we were very pleased. More