Ray Skillman Chevrolet
Indianapolis, IN
Filter Reviews By Type
Showing 87 reviews
BEWARE ! I am a GM employee and I placed a deposit on a vehicle in transit and told them I didn't want any dealer add-ons. I got my own loan so all they had t I am a GM employee and I placed a deposit on a vehicle in transit and told them I didn't want any dealer add-ons. I got my own loan so all they had to do was let me sign the paperwork, send a fax and get their money. When it arrived a month later I went to pick it up and it had $3000 of dealer add-ons plus a $225 doc fee which is supposed to be $75 for GM employee. They refused to even negotiate so I got my deposit back and told them to keep it. Go see Andrea at Champion Chevrolet Avon instead! More
From the time we arrived the shopping experience was wonderful! Kenny was outside and came up to us with zero pressure! He told us about several vehicles and we finally decided on one to test drive! The wonderful! Kenny was outside and came up to us with zero pressure! He told us about several vehicles and we finally decided on one to test drive! Then the rest of the team came into play! Chris & Kenny were great! The finance dept was great! Both men were extremely helpful! We have bought a lot of new vehicles over 34 years and this was the very Best Experience we’ve ever had! We will definitely be back the buy any other new vehicle from them! Excellent shopping experience and Zero pressure from anyone! This will be our dealership from now on. 10 plus Gold Star Service! David & Donna Hoffa! More
Gregor did an excellent job working with me. When I was hesitant or considered not purchasing the car due to concerns about an issue, he was patient and availed himself to answer any question, f When I was hesitant or considered not purchasing the car due to concerns about an issue, he was patient and availed himself to answer any question, find information and allay any concern. Grepor made me feel he valued my business and would do all that he could do to earn it. More
Chris Curtiss, and the entire team was amazing They treated me like family and helped me get back on track! Helped me get a beautiful car and their customer service is excellent ! I highly recommend t treated me like family and helped me get back on track! Helped me get a beautiful car and their customer service is excellent ! I highly recommend them for your business! Barbara Martin More
I wish I could rate this even lower! I have never been more disrespected than I was by Drew Skillman! I took my car into service and never received a call with the diagnostic or the pric I have never been more disrespected than I was by Drew Skillman! I took my car into service and never received a call with the diagnostic or the price of the repair before the “work” was completed, and they receive a call that my car was ready for pick up and I owed around $400.We were obviously upset by this and Drew said we are liars that they have been in business too long to make that mistake. On the way home my car was having the same issues that I was just charged for repair so I take it back and then actually receive a quote and had to pay another $1200 (For the same issue!) Another problem I have is that my Husband and I have purchased 7 car from this dealership. I wanted to purchase a vehicle in only my name to establish credit after being a SAHM for 12 years so I use the buy here pay here. I had been paying on my car for 3 years and called to make my payment that was 6 days late and they said I still owed $80. I figured it was fees and made arrangements to pay on that upcoming Friday (after having to pay all of the service fees) and the at 1am they towed my car! I called an the ghetto manager that is always rude said I had to talk to Drew. He stated this is not a friendship and threatened to put a tracking devise in my car. My car that I owed a random $80 dollars and was $6 days late on and only $2100 to pay off! We paid off the loan in full to never deal with them again, but when I went to get my car there was damage to my rear bumper and on the inside of my car. I immediately went back inside after seeing the damage and spoke to Drew and he told me that was not his problem because I couldn’t prove it, and he isn’t responsible for what happens by the tow company, and REFUSED TO GIVE ME THE.NAME OF THE TOW COMPANY AND THEIR NUMBER. After 20 years of business and 7 vehicles purchased ( 2 were Lemons but I guess red flags are my favorite) along with all of the friends and family we have sent to Ray Skillman, we will Never do business with them again. Customer Service has been getting worse with each purchase and had hit an all time low! I will drive a few extra miles to go anywhere else in the future to purchase my next vehicle. To sum this up Drew Skillman is a perfect example of why car salesman have the stigma, has horrible customer service, and the reason I will never do any type of business with the Ray Skillman dealerships! More
Everyone was nice. Jaylynn was very professional and even stayed late when everyone else left so he could show me the features on my new car. Jaylynn was very professional and even stayed late when everyone else left so he could show me the features on my new car. More
The worst experience I've had at a dealership in my life And on a new truck and the service manager doesn't listen or do what he says And on a new truck and the service manager doesn't listen or do what he says More