I've bought four previous cars from Skillman and the experiences were excellent. They seem to have changed recently.
We told them our price limit, and they tried to push us into stuff 20% more expensive. Then, the car they did sell us had worn brakes, but it is used. However, previously that would have been fixed before showing. Then, our mechanic found a bad front axle. The sales rep's response was, "Well, that's not too bad." Both together were a $900 fix, AFTER buying the car. Then, I noticed it pulling to one side. Turns out the rear axles were bad, too. Another $800.
Part of the purchase was to have the towing package installed, which for some reason they couldn't schedule for a month. Then they scheduled it, but ordered the wrong kit, so they had to keep the car for two more days, but they didn't tell me this before closing time, so I didn't have the car for a business weekend.
Then, they installed the hitch, but not the wiring harness which is part of the TOWING PACKAGE, and we had to take it back yet again.
I received emails from both rep and sales manager telling me to contact them with any issues. My emails were ignored. It wasn't until I went in in person that I got the hitch taken care of, and the rest blown off.
I sent a paper letter to the sales manager. Two weeks later, no response.
I will not be back. They've turned into textbook used car salesmen, jacking up the price and providing inferior support.