
Ray Skillman Westside Auto Mall
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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We were very please with the friendly no hassel atmospher. I never felt pressured or had to haggle to get a good price. I named my price the vehicle i wanted and they provided. It was quick and atmospher. I never felt pressured or had to haggle to get a good price. I named my price the vehicle i wanted and they provided. It was quick and simple the was buying a care should be. More
Zack Ashby was very professional and friendly, and he did a great job answering all my questions about 2014 Mazda6. He was very informative and patience. I would recommend my family and friend to go see him a great job answering all my questions about 2014 Mazda6. He was very informative and patience. I would recommend my family and friend to go see him when they are ready to buy a car. In addition to that, this was my first visit for Rayskillman, I would recommend this dealership to anyone is looking for a fair price for his trade-in and his new car as well. The managers (Yanni, Dave and Eric) were great and very helpful. They were very patience and work hard to close my deal. Thank you everybody for all your help, Remon Hermeena More
I stopped in to test drive some toy cars about a month before, and Josh was my salesman. Not pushy, took his time with me, let me out the door when I was ready to go. But what he did that set him apart wa before, and Josh was my salesman. Not pushy, took his time with me, let me out the door when I was ready to go. But what he did that set him apart was additional contact with me. After that initial visit he would send me an email here and there, not pushy, not too often, with some options that I could consider. My circumstance changed and I was looking for a new primary car. I had decided upon a 2013 Hyundai Azera and made an appointment with Josh to come see it. Several hours later, with a good price in hand after an honest negotiation I had my vehicle. Josh and his sales manger Nate were upfront with me on incentives, and where they had to be to sell the car. I appreciate honesty and integrity in a negotiation almost as much as the final price, and these guys delivered. Josh also tailored his approach to my style. When I needed questions answered, he had the answer. He didn't talk too much and when I was studying numbers and talking out loud... he was patient and never let an ounce of frustration show. He let me drive the car as much as I needed to be comfortable. He personally ensured the agreed upon items in the sale were completed that afternoon even after I gave him until the next day to do it, enabling me to take the car home that night with me. He walked me through all the manuals and features of the vehicle after the sale. He had made his money at that point, and could have just chucked them at me and told me to figure it out - but he didn't. Dave the finance manager was also good to work with and laid out several options for me. He also showed a great degree of patience as I reviewed all the documents he put in front of me. When I found a minor discrepancy, he fixed it without drama or theatrics. He took care of the customer. Sorry for a long winded review (I promise I am not related to Josh), but I had a great experience. He made it easier to part with a lot of money and to feel good about it in the process. I would recommend seeking out Josh Guzman for any needs you may have at Ray Skillman West Side Auto Mall. More
I walked into Westside Auto Mall in a bundle of nerves. I was greeted at the door by Austin Burns who immediately calmed my nerves. I had not had a car payment in 10 years and knew that my credit was less I was greeted at the door by Austin Burns who immediately calmed my nerves. I had not had a car payment in 10 years and knew that my credit was less than perfect. I was driving a Mitsubishi SUV (named Ruby) that had 245,000 miles on it and was 13 years old. I knew I had to do something to have a dependable vehicle for my job but also knew I couldn't spend a ton of money so I had to absolutely LOVE whatever I purchased. Austin stayed with me for several hours while I drove one car and then the next until finally, I decided on the Mazda 6. It was a great choice and still is. I'm saving money on gas and feel much safer in my new-to-me car! The finance department was very pleasant and knowing that my credit score wasn't the best, didn't make me feel inferior about it. Eric Murphy is a very kind soul and I'm thankful that the day that I decided to visit Ray Skillman West Side Auto, these two gentlemen were working! I will definitely recommend them to my friends and family in the market for a new or used vehicle! More
Professional, friendly, and goes above and beyond. Definitely will recommend this type of customer service to anyone I know! A++++ Thanks for the help and finding me a car I love! Definitely will recommend this type of customer service to anyone I know! A++++ Thanks for the help and finding me a car I love! More
i was so happy i stopped over at ray skillman west automall.when i walked in zack greeted me with a warm welcome. he really listened to what i wanted and needed in a vehicle. he was not you traditiona automall.when i walked in zack greeted me with a warm welcome. he really listened to what i wanted and needed in a vehicle. he was not you traditional salesmen trying to just make a sale. he really cared if i was a happy and satisfied as a customer. i didnt feel pressured or rushed in my decision when dealing with zack.he even checked on me a few days after my purchaes to see if i still was pleased with the choice i made. i would refer zack to anyone knew looking to purchase a new or used vehicle. thanks again More
the dealership and josh were very helpful especially being a non resident they had to take extra steps to confirm i could lease the car i wanted. i am very happy to say they went out of their way to mak being a non resident they had to take extra steps to confirm i could lease the car i wanted. i am very happy to say they went out of their way to make sure i was a satisfied customer. More
I had the best vehicle purchasing experience here with the Mitsubishi Team. It is evident they strive to deliver the best customer service out there. I have visited many dealerships and have never experie the Mitsubishi Team. It is evident they strive to deliver the best customer service out there. I have visited many dealerships and have never experienced such great sales, finance, and service team. I came in just looking and honestly not knowing what I was looking for, the time my salesman (Chaz Stater) spent with me showing me vehicle after vehicle was a huge motivator in making the purchase. I had two energetic children with me, which also took my time and attention away from my search, however Chaz showed a tremendous amount of patience and allowed for all the time in the world to make my decision. I never felt rushed or that he didn't take my search seriously. I truly enjoyed Chaz's down to earth personality and his guidance with the my purchase. It was a pleasure doing business with Chaz and will return for my next purchase. Thanks Chaz! More