Ray Skillman Westside Auto Mall

I been satisfied so far The service and friendness excellent, there were some questions to what they promise during the loan process, but that's over. Would do business agai The service and friendness excellent, there were some questions to what they promise during the loan process, but that's over. Would do business again. I hope. More

Personal service Patrick Rady and the team at Ray Skillman Auto Mall Service Department always provide excellent service. In addition to their technical knowledge of a Patrick Rady and the team at Ray Skillman Auto Mall Service Department always provide excellent service. In addition to their technical knowledge of automobiles, they have a good grasp of how to work with the people driving them ( a quality not always available at other dealerships ). More

Great Sales, Maintenance & Excellent cookies Excellent sales, service AND communication about my vehicle. Everyone is friendly. The waiting area in the showroom and in the maintenance waiting Excellent sales, service AND communication about my vehicle. Everyone is friendly. The waiting area in the showroom and in the maintenance waiting area is comfortable. My daughter loves the fresh baked cookies!!! More

Very helpful, knowledge about the vehicle Willingness to help us find a vehicle that we liked, salesperson was very friendly and knowledgeable about the vehicle, finance manager was very helpf Willingness to help us find a vehicle that we liked, salesperson was very friendly and knowledgeable about the vehicle, finance manager was very helpful as well. More

Car Would not start The car would not start one AM. I had a jump start. The service dept. got me in immediately for evaluation of the electrical system. Everything tested The car would not start one AM. I had a jump start. The service dept. got me in immediately for evaluation of the electrical system. Everything tested OK. A door may not have been closed properly. The technician was very friendly and helpful. The no charge was wonderful. More

Service Staff was very attentive to make sure all we wanted done was done. Explained everything that was on the work sheet . Great people at a great place. Staff was very attentive to make sure all we wanted done was done. Explained everything that was on the work sheet . Great people at a great place. More

Amazing sales staff. My wife first bought her car there first. They were so helpful making sure that she got exactly what she wanted that I returned there to buy my new ca My wife first bought her car there first. They were so helpful making sure that she got exactly what she wanted that I returned there to buy my new car. The people are so friendly and nice. They do not try to push you into a car you don't want, which is huge to me. Ken Maple helped us both times and he is awesome! I will not buy a car anywhere else now. More

Great Service I was out within 45 minutes. Nice lounge to wait in and also had fresh baked cookies. Everyone I encountered that morning was very pleasant. I was out within 45 minutes. Nice lounge to wait in and also had fresh baked cookies. Everyone I encountered that morning was very pleasant. More

New Sales I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department. More

Good process for buying a car, slow for signing final papers The process of selecting a car and getting the purchase process started was excellent. However, when it came time to sign the final papers, and we had The process of selecting a car and getting the purchase process started was excellent. However, when it came time to sign the final papers, and we had an appointment, we still had to wait almost an hour. With 2 kids in tow, this was a bit of a frustration. More