Ray Skillman West Auto Mall - Service Center

Mandatory recall The service department was excellent. I don't use it ever because it's so far away, but I had two airbag recalls I had to have serviced. I called in The service department was excellent. I don't use it ever because it's so far away, but I had two airbag recalls I had to have serviced. I called in advance to ensure the parts were ordered, and on repair day everything went smoothly and took exactly as long as expected. They even replaced the rusty bolts holding my license plate cheerfully and entirely free of charge! Service was excellent overall. If they were closer to my home I would certainly use them! I also spoke with a sales rep about purchasing a car the following year (my old one is still going). Despite the fact he was not making a sale he spent time answering all my questions. Great experience overall! More

Wonderful !!! Robin Jeffries in the service department is wonderful !! The service was completed fast with no issues so far !! Westside auto mall is the only place Robin Jeffries in the service department is wonderful !! The service was completed fast with no issues so far !! Westside auto mall is the only place to buy cars and have them serviced. More

ready for my appointment at the time I arrived when I arrived there was no waiting to start my service. competed service that was done to my car in what I believed was a good time. Happy with my when I arrived there was no waiting to start my service. competed service that was done to my car in what I believed was a good time. Happy with my experience. More

excellent service Did not have to wait hours for service was in and out in no time pleasant experience thank you pleased with everything.Will return for my service anyt Did not have to wait hours for service was in and out in no time pleasant experience thank you pleased with everything.Will return for my service anytime. Customer More

Intermittent problem, thorn in the side. The turbo in my car was intermittently not making any boost, but not throwing any codes. Patrick and the service staff troubleshot and diagnosed the The turbo in my car was intermittently not making any boost, but not throwing any codes. Patrick and the service staff troubleshot and diagnosed the problem using all available resources, including factory reps. They kept me in the loop throughout the ordeal and got my car back running great! More

Always good service I have always received great service. Lyndsay and team are great and make the service very pleasant. Waiting area is comfortable and has hot cookies! I have always received great service. Lyndsay and team are great and make the service very pleasant. Waiting area is comfortable and has hot cookies! More

Great Service Very helpful, was able to explain what was happening with my car in language that I could understand lol. I bring my car for service because they do a Very helpful, was able to explain what was happening with my car in language that I could understand lol. I bring my car for service because they do a great job. I believe Jame helped me and he was great and explained things that I was able to understand lol. More

Professional staff that take the time to engage and care I have dealt with Robin several times coming in and she is an energetic joy to be around. Robin is always professional to work with and remembered me I have dealt with Robin several times coming in and she is an energetic joy to be around. Robin is always professional to work with and remembered me from coming in before. She is very friendly and has a great personality that adds to your service experience. More

Radio Installation They were very knowledgeable and accommodating. I called them and one day later I had an appointment and a radio in my car. Excellent service. They kn They were very knowledgeable and accommodating. I called them and one day later I had an appointment and a radio in my car. Excellent service. They knew all the intricacies of my car, and were very personable. More