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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,075 Reviews

1,075 Reviews of Ray Skillman West Auto Mall - Service Center

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March 22, 2023

I have switched from Napleton Hyundai of Carmel back to Ray Skillman due to timely service appointments, availability and distance from our home. I own a Genesis and my wife the Sonata. I was very pleased More

by GCOOKE9452
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordy and Zihah
Apr 06, 2023 -

Ray Skillman Westside Auto Mall responded

we appreciate you choosing us in the maintenace of your vehicles . Please lets us know when we can help

March 22, 2023

The dealership was clean everyone was professional. They did a great job and communicated with me about my car. More

by mje796
Recommend Dealer
Yes
Employees Worked With
David Gurdian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bim Akintomide
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cordray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rockland Lay, Cristian Palos
Apr 06, 2023 -

Ray Skillman Westside Auto Mall responded

thank you for your comments ,they are very appreciated . please allow us to be your dealer of choice

March 20, 2023

The service I received was provided quickly. The explanation of the service provided was complete. More

by deeaich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Eckmeyer
Apr 06, 2023 -

Ray Skillman Westside Auto Mall responded

thank you for your thoughts . please allow us to be your dealer of choice

March 05, 2023

I think they are a little high. For oil change they wanted 116.00 where some where else only 80.00. I think if you spend over 20 k there should be some complimentary things. More

by Momentsmassage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Ray Skillman Westside Auto Mall responded

I understand price increases are never good , but unfortunately it is current world we live in . thank you using our service in the long run dealer service has several benefits and will maintain your car the best .

February 28, 2023

Always great service! And such a nice staff, as well. I recommend the Kia dealership all the time. More

by dimickpaule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Everyone was so attentive and respected my time. Work was completed to my satisfaction. Thank you! More

by waterbuffalo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe her name was Tonya or something like that.
February 21, 2023

Always excellent service when from entire staff. Very knowledgeable and professional . Love the fact that when I go in they know my name More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Phillippe
February 19, 2023

The service staff are always friendly and courteous. They provide the information I need to make an informed decision about my car's maintenance. They also kept me updated on the work that was being don More

by carendfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantly Batton
February 17, 2023

Nick Ferries always handles my car maintenance by communicating in a professional and courteous manner. Keeps me updated from time to costs. Thank you! More

by Pathophysiology
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ferries
February 15, 2023

Easy to schedule service. Prompt, friendly attention on arrival. Video of inspection to review for determination of necessary service. Comfortable waiting area. Excellent ex More

by sneal6454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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