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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,080 Reviews

1,080 Reviews of Ray Skillman West Auto Mall - Service Center

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August 18, 2022

Staff is friendly, competent, and helpful. Being able to view the repairs while looking at video on my phone and to talk directly to the mechanic is convenient and practical. More

by d2dawson9311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karri Campbell
Aug 20, 2022 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 14, 2022

The most efficient and confidence inducing experience I've had at a care service dept is a very long time. Your staff was professional beginning to end. Thank you. More

by johnhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janel (?) in service
Aug 20, 2022 -

Ray Skillman Westside Auto Mall responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2022

They got me in and out quickly. They fixed the problem I bought my vehicle in for and outlined next steps should the repair not hold. More

by frfoxiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karri Campbell
Aug 20, 2022 -

Ray Skillman Westside Auto Mall responded

We're so happy we were able to help you out! We look forward to your next visit! Take care!

August 11, 2022

Excellent and timely service and very very friendly personnel. I’m willing to drive past another Mazda dealer to come here and get my car serviced because of the way I’m treated More

by Srobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Phillippe
Aug 20, 2022 -

Ray Skillman Westside Auto Mall responded

thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2022

Loved my car buying experience in 2020. However, subsequent visits (2) for scheduled service were met with indifferent and callous attitudes. However, my 3rd visit was a refreshing change. More

by steveb55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brantly Batton
July 28, 2022

I could not be more pleased. Part was covered by warranty, which I had not even considered, the service given by the service writer/tech was superb. More

by mikegaskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2022

I was in for regular maintenance. I was in and out with 45 minutes! Treated very professionally. More

by Kabeanblossom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Ray Skillman Westside Auto Mall responded

We appreciate your positive review about your recent experience with us!

July 22, 2022

Absolutely wonderful and great experience, with service Department from Tony May I was very appreciative that Tony took the time to pick up and drop off my vehicle! Patrick was on it with email if i had More

by Stulld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blantly service, Patrick Rady
Jul 26, 2022 -

Ray Skillman Westside Auto Mall responded

we are glad we could help! We look forward to your next visit! Take care!

July 21, 2022

Brantly and the others who provided excellent service deserve a huge THANK YOU and RAISE. More

by peacerws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANTLY
Jul 24, 2022 -

Ray Skillman Westside Auto Mall responded

thank you so much for the positive review!

July 20, 2022

I was provided with great service and all of the questions I had were answered. I didn't feel like they were trying to get me to "add on" services at all. They were very friendly and the lounge was More

by bataylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Rady, James Stephens, Jamie Phillippe
Jul 26, 2022 -

Ray Skillman Westside Auto Mall responded

thank you for sharing your positive experience!

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