Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,083 Reviews of Ray Skillman West Auto Mall - Service Center
Expensive but nice the lady who helped me was very sweet & tried to help me as much she could, but it ultimately ended up being too expensive and i couldn’t afford it. i the lady who helped me was very sweet & tried to help me as much she could, but it ultimately ended up being too expensive and i couldn’t afford it. i was very rude to her & for that i do apologize, but i didn’t find a solution to my problem due to my finances More
Absolutely terrible! Aftee purchasing a car AND the $2000 warranty which I was told would cover everything other than routine work, I was given the complete run around whe Aftee purchasing a car AND the $2000 warranty which I was told would cover everything other than routine work, I was given the complete run around when my brakes went completely out 4 months after purchase. Apparently, they did not attach the caliber correctly. Not so much as glad you're ok! I paid for everything myself even after calling to get warranty info. The service center blamed sales. The sales center blamed service. They're great to get your money, but the follow up afterwards is absolutely terrible. . Never again! More
First visit This was our first time visit and we were very satisfied with the people at this place. We will return for future service needs. They were very nice a This was our first time visit and we were very satisfied with the people at this place. We will return for future service needs. They were very nice and explained everything so that we understood what they were talking about More
Customer Service feedback I was greeted by a new associate- Niaja Lynch.... she was so helpful and nice ! It made waiting for my oil change etc, much more pleasant !! I was greeted by a new associate- Niaja Lynch.... she was so helpful and nice ! It made waiting for my oil change etc, much more pleasant !! More
Car work I have taken my car 2016 Tuson to Ray Skill am west since we purchased it. I have dealt mostly with Tony May, he is an excellent employee, he is alway I have taken my car 2016 Tuson to Ray Skill am west since we purchased it. I have dealt mostly with Tony May, he is an excellent employee, he is always pleasant and extremely knowledgeable about cars and how they work. More
They always take great care of me and my car Car quit while driving in Broad Ripple. Had AAA tow it here since they have always done really great for service and repairs. After diagnosing the pr Car quit while driving in Broad Ripple. Had AAA tow it here since they have always done really great for service and repairs. After diagnosing the problem and needing time to order/receive parts they got me hooked up with a rental car really fast. They always go above and beyond with customer service. More
Great service As always the staff takes care of me, gets me in and out and at a reasonable price. I had brakes installed on my Mazda 3 and recall work performed on As always the staff takes care of me, gets me in and out and at a reasonable price. I had brakes installed on my Mazda 3 and recall work performed on my Mazda 6. More
Trust. I trust they are not overcharging me. I trust they are able to diagnose the problem and solve it. Jeff is an outstanding service manager. He explains I trust they are not overcharging me. I trust they are able to diagnose the problem and solve it. Jeff is an outstanding service manager. He explains the issue at hand very well and is personable. A message to Ray...."Do not lose this man." More
great service and personnel Jamie and Matt were exceptionally nice, professional and courtesy. They remembered me from a previous visit. I was very impressed. Area very clean Jamie and Matt were exceptionally nice, professional and courtesy. They remembered me from a previous visit. I was very impressed. Area very clean and comfortable More
Oil Change The customer service was excellent. I was greeted with smiles and that made my day. Customer service is what sets Ray Skillman Kia Service center apar The customer service was excellent. I was greeted with smiles and that made my day. Customer service is what sets Ray Skillman Kia Service center apart from other repair shops. More