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Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,081 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,081 Reviews of Ray Skillman West Auto Mall - Service Center
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July 21, 2017
Had a hick up When ordering new tires I had a hick up with my advisor, I thought one thing and she thought I meant another. Wrong tires installed, not happy, they d When ordering new tires I had a hick up with my advisor, I thought one thing and she thought I meant another. Wrong tires installed, not happy, they did everything they could to make me happy. The next it was made right. I appreciate the staff going all out to get it right. Thank you! More
by PD Kia customer
Employees Worked With
Other Employees :
There was another gentleman that assisted me, but I don't recall his name., Jamie Phillippe
July 21, 2017
Great service no hassles I took my vehicle in for a recall check and the service manager and technicians went above and beyond to make sure my car was completely recall free w I took my vehicle in for a recall check and the service manager and technicians went above and beyond to make sure my car was completely recall free when I was finished. They did a fantastic job in a timely manner. I could have been any happier. More
by robert0720
July 21, 2017
Quality visit My appointment was taken via a phone call and the service center was ready for me at that specified time. Ashley was friendly and informative before a My appointment was taken via a phone call and the service center was ready for me at that specified time. Ashley was friendly and informative before and after my service. Also, she gave me a recommendation for brakes and explained when and why they needed replaced. She was direct about the cost for this maintenance as well. I will be back for future visits, Skillman has always been consistent with me. Thanks, Nick More
by Crown123
Employees Worked With
The invoice says Ashley Pierson
July 16, 2017
Very good service. Everything was completed that needed to be completed in a very timely manner. It was actually completed sooner than expected for a Saturda service. Everything was completed that needed to be completed in a very timely manner. It was actually completed sooner than expected for a Saturday morning. More
by Gr8car
Employees Worked With
Jeff Hodge
July 16, 2017
Service review Service was excellent and completed just when he said it would be. I had to have both maintenance service and a recall fix and it only took an hour, Service was excellent and completed just when he said it would be. I had to have both maintenance service and a recall fix and it only took an hour, very impressive. More
by phillgy
Employees Worked With
James Stephens
July 16, 2017
100000 mile service Service was performed in addition to a recall service. It was done quickly and efficiently. Everything works well. Everyone was friendly and asked if Service was performed in addition to a recall service. It was done quickly and efficiently. Everything works well. Everyone was friendly and asked if I needed any help. More
by kiaowner
Employees Worked With
Jamie Phillippe
July 15, 2017
Quick friendly service Great service staff. Always friendly and treat courteous. Everyone makes your experience terrific no pressure from sales or service. Great waiting are Great service staff. Always friendly and treat courteous. Everyone makes your experience terrific no pressure from sales or service. Great waiting area with free WiFi and cookies More
by Kimmye
Employees Worked With
Jeff Hodge, Logan Schoch
July 15, 2017
Satisfied Very satisfied with the service department....I have been taking my vehicles for many many years., and I live in the other side of town, so it is defi Very satisfied with the service department....I have been taking my vehicles for many many years., and I live in the other side of town, so it is definitely worth the trip More
by Rherbin
Employees Worked With
Patrick Rady
July 12, 2017
Thumbs up! Always great service and friendly people! That's why I keep coming back! Hot coffee and cookies too! You can't beat that. Would be nice to get mor Always great service and friendly people! That's why I keep coming back! Hot coffee and cookies too! You can't beat that. Would be nice to get more coupons. More
by Signs30aka
Employees Worked With
Jeff Hodge, James Stephens
July 08, 2017
Patrick, Bob, Chad, Nick, Lorrin, Sean, Kaitlen 4 years ago I purchased a 2012 Mitsubishi Galant SE from Sean Hedrick. Going in I really didnt think I was going home with that car, but I did !! Sin 4 years ago I purchased a 2012 Mitsubishi Galant SE from Sean Hedrick. Going in I really didnt think I was going home with that car, but I did !! Since then the above mentioned professionals have went "Above and Beyond" what they were required to do to take care of me wayyyyy after the sale. I now take my 99 Dodge Grand Caravan, my daughters Chevy Astro, even my 96 Lexus LS-400. They've always been honest about what they could do and what they couldn't do. We're more like Family now, Lol Now I stop by just for cookies 🍪 Lol These are just cool people who love there job and keeping customers happy. Dave Chase More
by Dchase117
Employees Worked With
Nick and Brad, Patrick Rady, Bob Smiley, Caitlin Browning
