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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,081 Reviews

1,081 Reviews of Ray Skillman West Auto Mall - Service Center

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July 08, 2017

Purchased new 2017 Sonata Brought my 2013 Sonata in for service; ended the visit purchasing new 2017 Sonata. Worked with Trevor Bernhardt on finalizing the deal. Excellent sa More

by Gary Westfall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Bernhardt
Aug 14, 2017 -

Ray Skillman Westside Auto Mall responded

Thanks, Gary! We really appreciate the business! We like the way you operate, so when the 2018s hit, bring that 2017 in for service :) :) :)

June 29, 2017

Mazda CX-9 repair I had a tail light that needed to be replaced, it was done quickly and efficiently while I waited. The gentleman that helped me was very professional. More

by Hamid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stephens
Aug 14, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you!

June 27, 2017

Professional Called in appt ready for me, knew me, ready to help! Came in timely, called when completed, very satisfied , recall work done, not shown to me, not s More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon
Aug 07, 2017 -

Ray Skillman Westside Auto Mall responded

Any recall work completed should have been on the paperwork you received. If you would like us to look in to it more closely, just give us a call. We will get it all sorted out for you! Thank you for the review!

June 26, 2017

Service and staff were great. No problems arose during visit. Service staff was great. Waiting experience was uneventful. Waiting area was comfortable and ve More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Phillippe
Aug 07, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you, Jackie!

June 24, 2017

Customer satification. I have been treated with total respect. Service was explained and my questions answered in detail. I will be happy when they open the service center More

by My car service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you! We are just as excited as you to get the new Hyundai store open :)

June 13, 2017

Oil Change James was very polite and helped me in under the time that was promised. I was a walk-in appointment and I was taken care of immediately. More

by Abel Contreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stephens
Jun 19, 2017 -

Ray Skillman Westside Auto Mall responded

We appreciate the review! Have a great day!

June 12, 2017

Great relationship Only been there twice, but have had the same service manager both times. James Stephens is a great service manager and represents the dealership well More

by Exrotorhd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stephens
Jun 19, 2017 -

Ray Skillman Westside Auto Mall responded

Thank You! I will make sure James sees this!!!

June 11, 2017

Very Professional It was a pleasant and professional experience, during my first 5000 mile visit for my CX-9 with this dealership. I would recommend their service depar More

by Hamid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Smiley
Jun 19, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you very much!

June 10, 2017

Great service. Everything was exactly as I was told.i was told that the repatr would take approximately 45 minutes. It was done in less than 30 minutes. More

by Banker22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in body shop
Jun 19, 2017 -

Ray Skillman Westside Auto Mall responded

Awesome! Thank you for taking the time to leave a review!

June 09, 2017

Great service I had a warranty repair done on my air conditioner compressor. This is a very expensive and time consuming repair. There was absolutely no hassle ab More

by marine7653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry don't remember the names
Jun 19, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you! Stay Cool :)

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