Ray Skillman West Auto Mall - Service Center

Purchased new 2017 Sonata Brought my 2013 Sonata in for service; ended the visit purchasing new 2017 Sonata. Worked with Trevor Bernhardt on finalizing the deal. Excellent sa Brought my 2013 Sonata in for service; ended the visit purchasing new 2017 Sonata. Worked with Trevor Bernhardt on finalizing the deal. Excellent salesmanship. Great car. More

Mazda CX-9 repair I had a tail light that needed to be replaced, it was done quickly and efficiently while I waited. The gentleman that helped me was very professional. I had a tail light that needed to be replaced, it was done quickly and efficiently while I waited. The gentleman that helped me was very professional. More

Professional Called in appt ready for me, knew me, ready to help! Came in timely, called when completed, very satisfied , recall work done, not shown to me, not s Called in appt ready for me, knew me, ready to help! Came in timely, called when completed, very satisfied , recall work done, not shown to me, not sure what was done.......... More

Service and staff were great. No problems arose during visit. Service staff was great. Waiting experience was uneventful. Waiting area was comfortable and ve and staff were great. No problems arose during visit. Service staff was great. Waiting experience was uneventful. Waiting area was comfortable and very clean. More

Customer satification. I have been treated with total respect. Service was explained and my questions answered in detail. I will be happy when they open the service center I have been treated with total respect. Service was explained and my questions answered in detail. I will be happy when they open the service center in Avon as that will be closer to where I live. More

Oil Change James was very polite and helped me in under the time that was promised. I was a walk-in appointment and I was taken care of immediately. James was very polite and helped me in under the time that was promised. I was a walk-in appointment and I was taken care of immediately. More

Great relationship Only been there twice, but have had the same service manager both times. James Stephens is a great service manager and represents the dealership well Only been there twice, but have had the same service manager both times. James Stephens is a great service manager and represents the dealership well. I'll go there for all my service. More

Very Professional It was a pleasant and professional experience, during my first 5000 mile visit for my CX-9 with this dealership. I would recommend their service depar It was a pleasant and professional experience, during my first 5000 mile visit for my CX-9 with this dealership. I would recommend their service department. More

Great service. Everything was exactly as I was told.i was told that the repatr would take approximately 45 minutes. It was done in less than 30 minutes. Everything was exactly as I was told.i was told that the repatr would take approximately 45 minutes. It was done in less than 30 minutes. More

Great service I had a warranty repair done on my air conditioner compressor. This is a very expensive and time consuming repair. There was absolutely no hassle ab I had a warranty repair done on my air conditioner compressor. This is a very expensive and time consuming repair. There was absolutely no hassle about them taking care of it. The staff was friendly, courteous and knowledgeable. Over all a great experience. Thanks to all of them More