Ray Skillman West Auto Mall - Service Center

Great customer service I took my wife's Mitsubishi Outlander Sport to the dealership for an oil change and check up. Justin was very friendly and helpful in explaining ever I took my wife's Mitsubishi Outlander Sport to the dealership for an oil change and check up. Justin was very friendly and helpful in explaining everything they looked at in the inspection they do when doing an oil change since I still have a factory warranty. He was extremely pleasant and made me feel very comfortable. I will definitely return to get the rest of the recommended services when it is time. More

Service Had a simple tire repair, at no charge, that could have been easy overlooked not given the attention of a larger job. Derek Holmes's customer service Had a simple tire repair, at no charge, that could have been easy overlooked not given the attention of a larger job. Derek Holmes's customer service made me feel like I was the only customer he had. He is extremely customer oriented and obviously left an impression for me to take time out and right this review. Highly recommend him! More

THE BEST!!!!! Carla Loyd and her staff are the best in the business. I always get friendly professional service. This team is truly an industry leader. I am a ver Carla Loyd and her staff are the best in the business. I always get friendly professional service. This team is truly an industry leader. I am a ver satisified customer. More

Great Service Great, fast, and friendly automotive service. Jeff Hodge received my short-notice request for an oil change and tire rotation without any problems. Great, fast, and friendly automotive service. Jeff Hodge received my short-notice request for an oil change and tire rotation without any problems. The service was excellent, fast, and the friendliest. Jeff and his service crew at Ray Skillman Mazda West are a pleasure to do business with. It's great service and great attitudes such as yours that make me all the more happy that I bought my car from Ray Skillman. Thanks for a job well done, Jeff! More

Greatly Satisfied I keep coming back to Rayskillman because I trust Carla Loyd - Its hard and expensive trying to keep your automobile maintain at a level so it will la I keep coming back to Rayskillman because I trust Carla Loyd - Its hard and expensive trying to keep your automobile maintain at a level so it will last you for years - so with that being said I always know that she's not going to fix something that doesn't need to be fixed. Thank you Rayskillman and especially Carla Loyd for being and honest a Service Manager More

awesome After having my vehicle services by Carla and her crew, I perfer that no other dealership touchs my truck or car. It's all about trust for me, knowin After having my vehicle services by Carla and her crew, I perfer that no other dealership touchs my truck or car. It's all about trust for me, knowing that I found a dealership like Ray Skillman Westside Hyundai. When you think about busy schedules, budgets, respect, peaceful environment & TRUST that you vehicles will be services right. Myself, I like the direct approach, tell me my problem, cost and how much time & correctly fixed. This is exactly what you get with Carla & her crew. Awesome! More

From A Bad Lease to A Great Buy Lorne, Terry and Rockland were nothing short of GREAT to me. My experience in purchasing a new car was leaps and bounds better than my last experience Lorne, Terry and Rockland were nothing short of GREAT to me. My experience in purchasing a new car was leaps and bounds better than my last experience with another Mitsubishi Dealership that I won't waste time mentioning. These guys went out of their way to make my deal happen. They were patient, friendly, respectable and this is the first time I really felt that a dealership was trying to work with me to make sure that I got into a great situation. Taking me from a bad lease to a great buy wasn't easy and I'm truly fortunate that I ended up dealing with these three gentlemen. Thank You! More

I absolutely recommend a Kia and to purchase it from Ray Skillman on Pike Plaza. I've been a customer for 7 years and have always been pleased with performance of my vehicle and customer service at this loc Skillman on Pike Plaza. I've been a customer for 7 years and have always been pleased with performance of my vehicle and customer service at this location More

I have been bringing my Kia to Ray Skillman since I moved to Indianapolis over 2 years ago. My 1st contact was with Jim in the service department. When I called, he was extremely friendly & helpful & upon to Indianapolis over 2 years ago. My 1st contact was with Jim in the service department. When I called, he was extremely friendly & helpful & upon meeting him on my 1st arrival, he treated me like I was a long lost friend. He was very knowledgeable & explained everything in detail about what was needed, what was not needed, & how much it would cost. I just got my car back again & this time I had the opportunity to meet Greg who was again very friendly, knowledgeable & empathetic to my needs. When I was not sure how to proceed & what I would finnaly do, Greg & Jim went out of their way to assist me with all my decisions & in the end, gave me the best service immaginable. I will continue to bring my car to Ray Skillman as long as I have it, & when the time comes for a new vehicle, I am leaning toward seeing how the rest of the Ray Skillman team will assist me in that endeavor. Many Kudos to Jim & Greg for their GREAT customer service & empathy they posses & show. More

I have always had wonderful service at Ray Skillman West since Robin has been manager. Everyone has always been so kind and helpful. I make appointments for my auto service,and sometimes i have to change since Robin has been manager. Everyone has always been so kind and helpful. I make appointments for my auto service,and sometimes i have to change my appointment. Caitlin,Lindsey,or Robin is always so caring and understanding when i have to change my appointments,and they do not make me feel like i am a "bother" for having to change my appointments. they are always very accomodating in helping me to find an appointment that will work for me.They also are helpful in helping me to determine which coupons will work best for my current service needs,which really helps a lot when it comes to paying. Nobody else has done this for me before during any auto service. this makes me feel special as a customer,and it makes me feel that they understand how important it is to save money when it comes to caring for your car. they are also very good at explaining exactly what is wrong with your car,so you know what you are paying for. recently,when i had to replace the clutch in my car and it was going to take some hours to replace,the ladies here had arranged for me to get a free rental car so i could continue with my errands for the day!i wasnt expecting that,and it was a great surprise to have that taken care of for me. they arranged for the company to come and pick me up,and shortly i was on my way!i was really grateful to them for their help and kindness. i would highly reccomend Ray Skillman West to any customer for friendly,high quality auto care! More