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Red McCombs Ford

San Antonio, TX

3.3
413 Reviews

8333 I-10

San Antonio, TX

78230

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413 Reviews of Red McCombs Ford

November 04, 2018

Great service Victor kept me updated throughout the repair process and the repairs were top notch. I’m very happy and would recommend this repair facility to anyone More

by J.Burns 0609
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Lacourse
Nov 05, 2018 -

Red McCombs Ford responded

Thank you for this positive review of your service experience with us, J.Burns! We really appreciate it and will see you at your next service appointment! - The Red McCombs Ford Team

November 02, 2018

Never again Horrible experience. Customer service is awful. Don’t go there as a female!!!! They are really good in selling but as soon as you signed they chan More

by Neveragain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben
Nov 07, 2018 -

Red McCombs Ford responded

Hello—we appreciate you reaching out to us. We’re very sorry you did not receive the level of service we are dedicated to providing here at Red McCombs Ford. Thank you for speaking with us yesterday so we could fully understand what happened and sort out a solution that worked best for you. As I mentioned over the phone, please stop by any time you’re in town and I’ll be happy to answer any questions you might have on your Edge. – Alex Lind, E-Commerce Director, Red McCombs Ford

November 01, 2018

Service is excellent job . Dylan Parrish very excellent job and the tech who worked on my ford. Red Mc Combs must keep up the Quailty job .for their their customers . More

by Jtsalazar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Parrish and his thec.
Nov 01, 2018 -

Red McCombs Ford responded

We will, Jtsalazar! Thank you for this positive review of our Service Department! - The Red McCombs Ford

November 01, 2018

New tire and oil change Dropped my truck off for a new tire and service and it was great as usual. Nikki communicates well and nice waiting area. Good experience. More

by Gunnardog69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki
Nov 02, 2018 -

Red McCombs Ford responded

Thank you for this positive review of your service experience with us, Gunnardog69! We'll see you and your truck at your next service appointment! - The Red McCombs Ford Team

October 31, 2018

Good people Isaac was top notch! Good communication & all. Care is what they provide. I will return again and again. Best in SA! Thank you very much! More

by Bstiewig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Miller
Nov 01, 2018 -

Red McCombs Ford responded

Thank YOU very much, Bstiewig, for continuing to entrust us with your car buying needs! If you ever need anything, you know where to find us! - The Red McCombs Ford Team

October 30, 2018

Thoughtful My service provider was Dylan who was very knowledgeable, thoughtful & helpful. The service was quick and explained in detail to me. I will definitely More

by April15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan
Nov 01, 2018 -

Red McCombs Ford responded

We appreciate this positive review of your service experience with us, April15! See you at your next service appointment! - The Red McCombs Ford Team

October 29, 2018

Not happy The only good person was Javier Pena very helpful . I will not ever buy a car there. I’m only going for oil changes . Bunch of liers I will never rec More

by DMarie68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Javier Pena
Oct 30, 2018 -

Red McCombs Ford responded

Hi, DMarie68—thank you for sharing your experience with us. Despite out best efforts, we’ve been unable to locate your contact information in our system. We’d like to discuss what happened and understand what we could have done better. You can contact me at (210) 357-1424 or at WeCare@redmac.net. Thank you again for reaching out, and I look forward to speaking with you soon. – Jessica Avilan, Customer Relations, Red McCombs Ford

October 26, 2018

Awesome Sales Experience! It was great working with Brad Jones and the team at Red McCombs. Personalized service and very accommodating. Brad is super cool and even keeps in c More

by Jake7355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RC Mercado, James Jones, Brad Jones
Nov 01, 2018 -

Red McCombs Ford responded

We're more than happy to help you with whatever you need, Jake7355! Thank you so much for this awesome review! - The Red McCombs Ford Team

October 24, 2018

Oil Change Pedro Juarez will take great care of you and is so friendly! Despite the early hour of my appointment he took great care of me! More

by stephecihhorst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Juarez
October 24, 2018

Professional and thorough The service was tailored to my needs and desires and was second to none. My salesperson Brad Jones was very informative and friedly which made the ex More

by JamesHgoirish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Jones
Nov 01, 2018 -

Red McCombs Ford responded

Thank you for this great review of your experience with us, James! We loved helping you find the car and price you were looking for! If you ever need anything, please give us a call or stop by any time. - The Red McCombs Ford Team

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