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Red McCombs Ford

San Antonio, TX

3.4
412 Reviews

8333 I-10

San Antonio, TX

78230

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412 Reviews of Red McCombs Ford

August 15, 2022

Had to pay 34 for a new escape so yeah. .. The rest of the SA Ford dealerships are just as scummy though. More

by kylemockeridge
Recommend Dealer
No
Employees Worked With
Andy Dillon
Aug 17, 2022 -

Red McCombs Ford responded

Hello Kyle - thanks for sharing your feedback. Though, we are very sorry to see you feel the purchase did not meet your expectations. If you would like to discuss this or your experience with our team more at length, please call me directly at (210) 996-2678. We'd love to turn your perspective around. Thank you - Shawn Barry, General Manager, Red McCombs Ford

August 09, 2022

Great dealer to work with. First Ford I have ever owned and love it. Fast oil changes. More

by ALJO1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Kuhlmann
Aug 10, 2022 -

Red McCombs Ford responded

Super glad to hear that! Thank you for coming to leave us perfect scores across the board - we appreciate your review! Thanks for being part of the Red McCombs Ford family. 😄

July 24, 2022

Seth King was the best salesman I could have asked for! ! Go see him. He was extremely knowledgeable about the trucks I was looking at. He actually went to another off site lot to get and show me a truck. H More

by Boubelj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth King 7 stars, Andy Dillon, Cliff Deleon
Jul 24, 2022 -

Boubelj responded

Give Seth a paid day off! He earned it

Jul 26, 2022 -

Red McCombs Ford responded

We thoroughly appreciate your business and great review! Thank you for giving our team (and Seth) 5 stars - we are certainly dedicated to making sure each of our customers walks out of our dealership confident and happy with their vehicle and experience. Thanks again! - The Red McCombs Ford Team

July 07, 2022

The service department crew gave me prompt and professional service. GREAT WORKMANSHIP. COUTEOUS STAFF, CLEAN FACILITY!! More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
July 01, 2022

They changed the price on a new truck to make more money I waited 4 days on this truck More

by jimroyatchison
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guys name was angel but I don’t think he was the one changing prices
Jul 05, 2022 -

Red McCombs Ford responded

Hello and thank you for leaving your review - we're sorry we could not come to an agreeable monthly payment on the truck you picked out. We offered a handful of monthly term options and unfortunately could not collectively agree on an payment plan. Please reach out to me directly if you would like to discuss this more at length at (210) 273-9165. Thank you - Alex Lind, E-Commerce Director, Red McCombs Ford

June 25, 2022

Great experience. The staff is Very professional. Fast service, very competitive pricing, and knowledgeable staff More

by kwnewman29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Alex Lind, Shawn Barry, Joe Martinez, Andy Dillon, Cliff Deleon, Jesse Suniga, Anna Halloran
Jun 27, 2022 -

Red McCombs Ford responded

Thank you for bringing your business to us! We appreciate your 5-star rating and reflective comments 😄. - The Red McCombs Ford Team

June 15, 2022

When we stopped in to check on the mach e all electric for 2023 the sales agent was very courteous and took my name and email so they could contact me when they will start taking orders for this.new vehic More

by Ron
Price
Recommend Dealer
Yes
Employees Worked With
Sales agent
Jun 15, 2022 -

Red McCombs Ford responded

It's our pleasure, Ron! We'll let you know the moment you can order your Mach E - we're looking forward to it, ourselves! Thanks for the 5 stars. - The Red McCombs Ford Team

June 07, 2022

Great service and great prices on tires. They beat Discount Tire by several hundred dollars! More

by Gary
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Kuhlman
Jun 08, 2022 -

Red McCombs Ford responded

Thank you for the stellar ratings, Gary! We'll always have the best for you and your vehicle - we hope to work with you again down the road! 😄 - The Red McCombs Ford Team

May 31, 2022

Service department was outstanding staff was friendly and professional Helpful service attendees. Will visit again More

by rhscott57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Guereca 16259 5*
Jun 01, 2022 -

Red McCombs Ford responded

Thanks for the awesome review of our Service department! Our team is always happy to help when it comes to your vehicle -- let us know when we can help later down the road. Have a great day! 😄 - The Red McCombs Ford Service Team

May 21, 2022

My service consultant Ernest Garcia, went far over what I expected. I was skeptical about going there for my truck service for the first time. They impressed me, they gave me a ride home, and got my truck More

by mikeborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Garcia
May 23, 2022 -

Red McCombs Ford responded

We're happy to go above and beyond for each of our customers--especially when it comes to your vehicle! Thanks for trusting and bringing your truck to Red McCombs Ford - we hope you choose to work with us again in the future, as well. We appreciate your 5-star review & hope you have a great day! -- The Red McCombs Ford Service Team