Red McCombs Toyota

Great Service We experienced outstanding service and dedication to our needs at Red McCombs Toyota. Mr. Freiermuth was an amazing sales rep who found what we needed We experienced outstanding service and dedication to our needs at Red McCombs Toyota. Mr. Freiermuth was an amazing sales rep who found what we needed with limited time. We only had a few days in town and he met and exceeded all of our expectations. More

Phavion the guy with the bow tie I was extremely nervous on buying a car. Been divorced for six years and didn't think I could buy my first car.. Met Phavion and he truly was Heaven s I was extremely nervous on buying a car. Been divorced for six years and didn't think I could buy my first car.. Met Phavion and he truly was Heaven sent.. He was very professional but showed immense compassion. His disposition was Impecable!!!! Made my experience, something I'll never forget .. I'm definitely sending all my friends to him More

Hidden fees without my permission I purchased a vehicle on Jan 27 2016 with a vehicle which I still owed. I had purchased an extended policy on my trade in vehichle which was $2000. I I purchased a vehicle on Jan 27 2016 with a vehicle which I still owed. I had purchased an extended policy on my trade in vehichle which was $2000. I thought I was keeping that and decided to put down $1000 down. I even questioned about the extended warranty to salesman John. He told me and my husband its a toyota Ibdidnt need it. So we agreeded. When in the finance dept with Chris he was friendly telling me sign here one paper after another. I trusted him. He kept saying I threw in battety, tires and oil changes. My husband and I were thankful and signed where he said. After getting home I told my husband my $13,700 corolla came out to $21,000. We looked at the contract. Chris added the extended warranty for $3000 and maintance fees of $1500 without asking me if I wanted it. We were very upset. Beware of this kind of hidden fees. Dont trust what the finance man says. I was so disappointed with my vehicle experience. I was sick to my stomach. More

Another Great Buying Experience I had a great experience with my Toyota vehicle purchase. Everyone was extremely helpful during the entire process and very understanding of my needs I had a great experience with my Toyota vehicle purchase. Everyone was extremely helpful during the entire process and very understanding of my needs in a vehicle. I cannot imagine buying a vehicle from any other dealership. Thank You! More

Great Experience Cristian Garcia was a great help in finding my Tundra. I drove from El Paso to San Antonio and got my truck within an hour. He helped me from the time Cristian Garcia was a great help in finding my Tundra. I drove from El Paso to San Antonio and got my truck within an hour. He helped me from the time I called him to the time I purchased. He was very knowledgeable and courteous. I'd recommend seeing Cristian for your next purchase. Also, Brittney was helpful when I initially spoke to Red McCombs about a truck. Great staff! More

excellent service Rick Paskovich made me feel comfortable excellent friendly service Rick provided me. Samantha Peacock in finance very friendly explained everything to Rick Paskovich made me feel comfortable excellent friendly service Rick provided me. Samantha Peacock in finance very friendly explained everything to me excellent, I will always shop at Red McCombs Toyota. More

Scam BOught a certified clean carfax truck that was wrecked Sold me a certified truck with a clean carfax. Couple months later carfax popped up a wreck. Lost a lot of money lost in diminished value. No offer to Sold me a certified truck with a clean carfax. Couple months later carfax popped up a wreck. Lost a lot of money lost in diminished value. No offer to do anything. Told me 'I was out of luck.' Alignment was off when I took it to another shop. No action from anyone to make my buying experience better. Poor customer service. They talk so highly about there certified inspections but couldn't tell the truck was wrecked. DO NOT GO HERE! More

Incompetent Toyota Care Techs Took my wifes 2014 4 Runner here for the 10K Toyota Care service. I selected this dealership for this service after Cavender took almost 3 hrs. to do Took my wifes 2014 4 Runner here for the 10K Toyota Care service. I selected this dealership for this service after Cavender took almost 3 hrs. to do a tire rotation during the 5K Toyota Care service. McCombs knocked out an oil/filter change and tire rotation in 40 mins. Decided to check their work when I got home. Been working on cars for about 45 yrs. Tire pressure was correct when I took it in. After this 10K service the pressure in all 4 tires was grossly uneven. 2 or more lugs on each wheel were loose. Had to torque lugs correctly. Oil filter housing on this car is made of plastic. It was WAY over torqued. Had to loosen. Told my wife that I would be doing all maint. on her car in the future as I always have. McCombs apparently hires the same talent Jiffy Lube does. And a message to the person who posts replies after many of these negative reviews. DO NOT tell me "we are so sorry about your experience. Please call a member of mgt. to discuss this issue further". There is nothing to discuss. Your lube techs are hit-n-runs morons who shouldn't be allowed to service vehicles. More

Superior Customer Service Rick Paskovich provided us superior customer service. He was very professional, courteous and patient with me. Also, Chris Long, the Finance mgr. made Rick Paskovich provided us superior customer service. He was very professional, courteous and patient with me. Also, Chris Long, the Finance mgr. made us feel comfortable filling out the contract. Of course I need to mention Melissa Bellamy, the Service Mgr. Melissa is the reason we bought our car at Red McCombs Toyota. Melissa has always provided Superior customer service in the service department. You should be very proud of your team. More

Be Carefull Used car dept. at Red McComb's Toyota has the worst customer service my wife and I have ever experienced. We will never do business with these people Used car dept. at Red McComb's Toyota has the worst customer service my wife and I have ever experienced. We will never do business with these people again. Buyer beware. More