
Red McCombs Toyota
San Antonio, TX
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Our experience with McCombs Toyota and Mario was FANTASTIC! We're repeat customers and have been treated extremely well each and every time we have purchased a new vehicle. Mario was very knowledge FANTASTIC! We're repeat customers and have been treated extremely well each and every time we have purchased a new vehicle. Mario was very knowledgeable and helpful, taking the time to answer our questions thoroughly along the way. Would not hesitate to recommend McCombs Toyota and Mario!! Thank you for all you do and keep up the good work!!! More
Everything was great and fine. Luis Hernandez was great. I was not completely satisfied with the representative who was helping us with financing. He was too reserved and not friendly. I can't recollect h I was not completely satisfied with the representative who was helping us with financing. He was too reserved and not friendly. I can't recollect his name. More
We were looking for a FJ Cruiser and found one we loved at Red McCombs. From the very begining the sales employees were awesome. They worked with us on price and all of the people we dealt with there were at Red McCombs. From the very begining the sales employees were awesome. They worked with us on price and all of the people we dealt with there were very friendly. I would definitely buy from them again. Great customer service! More
Upfront, fast, dealt honestly, good price. Would recommend to friends. They also have a good product in Toyota. This was the third Toyota for our family. recommend to friends. They also have a good product in Toyota. This was the third Toyota for our family. More
I gave this score because Riki, our sales dealer, was so patient and honest. We got a great deal for our new car and it left us feeling quite satisfied! patient and honest. We got a great deal for our new car and it left us feeling quite satisfied! More
I was interested in the purchase of a used 2011 Toyota Corolla (stock #34375). I asked the salesman Isaac Avelar if anything could be done to get a better price than sticker price of $16,495. He said th Corolla (stock #34375). I asked the salesman Isaac Avelar if anything could be done to get a better price than sticker price of $16,495. He said that he would have to go talk to his Manager. Upon his return I was told that the price could not be lowered, however a Comprehensive Warranty could be included for this price to sweeten and close the deal with me. The offer was clear to me and there was no misunderstanding. I was told specifically by Isaac that this was a great offer since the warranty could be valued at upwards of $2,500 and I would be getting that as part of the purchase price. I agreed to the deal. Upon doing the paperwork with the Finance manager, the purchase contract had a separate line item for a comprehensive warranty with a price of $1,800. I told him that that was not the agreement and that the price of $16,495 already included the warranty. He called Isaac and his Manager to discuss the agreement. Their collective response was that there had been a misunderstanding but they could go ahead and give me the warranty for $1,000. I pointed out to them that was not our agreement and that I should not have to even consider a discount on an "upsell" item since that was already supposed to be included in the purchase price. It was left as a "misunderstanding" and I told them that I was not going to do the deal and left the dealership. It was clearly a bait and switch tactic that I clearly discerned. I was happy with the price only after I had been told I would have the warranty included. I do not seek any remediation but felt you should know the questionable business practices of your used car sales team. I will be taking every opportunity to tell this story to every friend and relative to ensure they know how this store deals. More
I bring my 2008 Tundra in for the quick lube service as needed. While I am happy with the service provided it is a time consuming experience each and every time I go. With the purchase of my truck I receiv needed. While I am happy with the service provided it is a time consuming experience each and every time I go. With the purchase of my truck I received free oil changes for the life of the truck. If I was paying for this service I would go somewhere else due to how long it takes them to complete the basic service. More
rick paskovich is a great guy felt like i knew him for years!!!lol.......he answered every question i had !!!!!it was one of my best experience i have had buying a car!!!!!! years!!!lol.......he answered every question i had !!!!!it was one of my best experience i have had buying a car!!!!!! More
Excellent dealership....went out of their way on 2 different occasions. Bought 2 tacoma trucks over the last few years and planning to upgrade again in the next month.. different occasions. Bought 2 tacoma trucks over the last few years and planning to upgrade again in the next month.. More