Red McCombs Toyota

Everything was great and fine. Luis Hernandez was great. I was not completely satisfied with the representative who was helping us with financing. He was too reserved and not friendly. I can't recollect h I was not completely satisfied with the representative who was helping us with financing. He was too reserved and not friendly. I can't recollect his name. More

We were looking for a FJ Cruiser and found one we loved at Red McCombs. From the very begining the sales employees were awesome. They worked with us on price and all of the people we dealt with there were at Red McCombs. From the very begining the sales employees were awesome. They worked with us on price and all of the people we dealt with there were very friendly. I would definitely buy from them again. Great customer service! More

Upfront, fast, dealt honestly, good price. Would recommend to friends. They also have a good product in Toyota. This was the third Toyota for our family. recommend to friends. They also have a good product in Toyota. This was the third Toyota for our family. More

I gave this score because Riki, our sales dealer, was so patient and honest. We got a great deal for our new car and it left us feeling quite satisfied! patient and honest. We got a great deal for our new car and it left us feeling quite satisfied! More

I was interested in the purchase of a used 2011 Toyota Corolla (stock #34375). I asked the salesman Isaac Avelar if anything could be done to get a better price than sticker price of $16,495. He said th Corolla (stock #34375). I asked the salesman Isaac Avelar if anything could be done to get a better price than sticker price of $16,495. He said that he would have to go talk to his Manager. Upon his return I was told that the price could not be lowered, however a Comprehensive Warranty could be included for this price to sweeten and close the deal with me. The offer was clear to me and there was no misunderstanding. I was told specifically by Isaac that this was a great offer since the warranty could be valued at upwards of $2,500 and I would be getting that as part of the purchase price. I agreed to the deal. Upon doing the paperwork with the Finance manager, the purchase contract had a separate line item for a comprehensive warranty with a price of $1,800. I told him that that was not the agreement and that the price of $16,495 already included the warranty. He called Isaac and his Manager to discuss the agreement. Their collective response was that there had been a misunderstanding but they could go ahead and give me the warranty for $1,000. I pointed out to them that was not our agreement and that I should not have to even consider a discount on an "upsell" item since that was already supposed to be included in the purchase price. It was left as a "misunderstanding" and I told them that I was not going to do the deal and left the dealership. It was clearly a bait and switch tactic that I clearly discerned. I was happy with the price only after I had been told I would have the warranty included. I do not seek any remediation but felt you should know the questionable business practices of your used car sales team. I will be taking every opportunity to tell this story to every friend and relative to ensure they know how this store deals. More

I bring my 2008 Tundra in for the quick lube service as needed. While I am happy with the service provided it is a time consuming experience each and every time I go. With the purchase of my truck I receiv needed. While I am happy with the service provided it is a time consuming experience each and every time I go. With the purchase of my truck I received free oil changes for the life of the truck. If I was paying for this service I would go somewhere else due to how long it takes them to complete the basic service. More

rick paskovich is a great guy felt like i knew him for years!!!lol.......he answered every question i had !!!!!it was one of my best experience i have had buying a car!!!!!! years!!!lol.......he answered every question i had !!!!!it was one of my best experience i have had buying a car!!!!!! More

Alec was great and worked with me for over a month before I finally settled on a Camry, even after I initially started with a Prius-C. I finally settled on a Camry, even after I initially started with a Prius-C. More

Excellent dealership....went out of their way on 2 different occasions. Bought 2 tacoma trucks over the last few years and planning to upgrade again in the next month.. different occasions. Bought 2 tacoma trucks over the last few years and planning to upgrade again in the next month.. More

I bought a Corolla about three months ago and the car is ok. My Volkswagen had a lot of little gadgets that made it better than the Corolla. The only option that makes the Corolla better is it has Bluetooth ok. My Volkswagen had a lot of little gadgets that made it better than the Corolla. The only option that makes the Corolla better is it has Bluetooth and XM radio. I was told the 2012 Corolla would be out way later in the year which was a lie. I have seen the 2012 Corolla commercials this past month. I went for my first oil change yesterday and the guy hands me my keys (in a friendly matter) and tells me my car is ready. He didn't show me where my car was or anything. It took me a few minutes to find my car because other people's cars were in the way and my car was parked up on a little hill. Now when I had my Volkswagen, they gave me a complimentary car wash. Could I at least get a vacuum or something with my oil change? There were some small problems when I first purchased my car but they fixed that. Overall the car is ok and the dealership could be better. I'm not too happy where I purchased my first Toyota car. More