
Red McCombs Toyota
San Antonio, TX
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Great Experience! This was one of the best experiences I have had with a car dealership. From the parking lot to the front door, I felt welcomed. The site was clean and This was one of the best experiences I have had with a car dealership. From the parking lot to the front door, I felt welcomed. The site was clean and the employee-customer relationship I experienced was OUTSTANDING. I would like to say that my sales rep, Sunny, made this experience worth my time. He was non-stop with helping me find the right vehicle, and was extremely patient. I know this post may get lost somewhere down the stream of reviews, but if someone happens to read it, Sunny is someone worth requesting to serve you. Also, if you are able to speak to a finance manager named Isaac Bolch, you are definitely on the right path. He was also non-stop in helping me lower my payments on my Tundra. Over all, I felt like there was a team of people fighting for me. I would love to go back in the future. More
Lies, arrogance, insolence, unapologetic chicanery San Antonio's biggest Toyota dealership is this city's biggest disappointment. I'm appalled by the magnitude of unprofessional behavior I have been su San Antonio's biggest Toyota dealership is this city's biggest disappointment. I'm appalled by the magnitude of unprofessional behavior I have been subjected to at Red McComb's during my new car search these past weeks. After leaving an explicit description of exactly the car I was looking for through their online contact portal, I was emailed by Sunny Pakala, a snide smartypants salesman who was offensively aggressive in his sales tactics. Numerous times he made assertions that he later denied, despite email proof of his very words. When confronted with the truth, he ignored it. He also repeatedly pretended he "didn't understand" plain language but never even attempted to specify what needed clarification. In the process, he attempted to make you feel dumb for not speaking his suave sales dialect. At any rate, he ultimately made what seemed like a great offer on the car model I was looking for: a new, 2017 Camry LE. This had been discussed ad nauseam, thus there could have been no confusion about NEW car. Yet, upon reaching the dealership to finalize the deal, I encountered the vexing fact that this vehicle he was trying to sell had 3000 miles already. I felt deceived. Yet, Kenny Reyes, sales manager, arrogantly insisted this was a "new" car (simply because it hadn't been titled). He repeatedly called the deal on the table "ridiculous" and not once apologized for this glaring lie--rather accentuating the lie by pushing this technicality. Despite his haughty, snobby arrogance toward my wife and I, we tolerated his impetuous attitude and tried to continue negotiations on this car and other options. However, he grew increasingly insulting like a schoolyard bully so we had not choice but to leave. Lies, arrogance, insolence, unapologetic chicanery. Avoid at all costs. More
Very efficient, very friendly, very easy, Went the extra mil Dealer had excellent product and made the process extremely easy and efficient. Brian Krieger was very helpful, honest knowledgeable and would highly Dealer had excellent product and made the process extremely easy and efficient. Brian Krieger was very helpful, honest knowledgeable and would highly recommend this salesman. The facility is very impressive. Five Stars More
Toytoa Tundra I had a great experience buying my Toyota Tundra from Red McCombs. That was because of the outstanding service I received from Paul Martinez. Paul I had a great experience buying my Toyota Tundra from Red McCombs. That was because of the outstanding service I received from Paul Martinez. Paul was there constantly during the process meeting all my needs, answering all my questions. He is a truly outstanding employee and I highly recommend him to any future customers at Red McCombs. He goes above and beyond, far exceeding any expectations!! FJF More
incredible experience BEST CAR BUYING EXPERIENCE EVER!!!! If you have to deal with a salesperson use Shane Mitchell he is cut and dry does not beat around the bush with a d BEST CAR BUYING EXPERIENCE EVER!!!! If you have to deal with a salesperson use Shane Mitchell he is cut and dry does not beat around the bush with a deal it is what it is and they are not going to screw you and that is what I like!! Did my app online after choosing the vehicle I wanted and the following day he had everything ready and I was in and out in less than 2 hours!! the total time i spent in the dealership was less than 3 hours which is great if you have been in other dealerships!! I highly recommend this dealership to anyone and I will for sure be returning when I decide to upgrade! More
Wonderful experience I purchased my car last week at Red MCCOMBS Toyota. My salesman Jimmy F. was very attentive and very knowledgeable. I would highly recommend this sale I purchased my car last week at Red MCCOMBS Toyota. My salesman Jimmy F. was very attentive and very knowledgeable. I would highly recommend this salesman and dealership. More
Great First Car Buying Experience Brian was such a great help. He made the whole process enjoyable and made me feel very taken care of. I would definitely return for any vehicle needs. Brian was such a great help. He made the whole process enjoyable and made me feel very taken care of. I would definitely return for any vehicle needs. More
New Vehicle Purchase In my view, purchasing a vehicle depends on your personal expectations while considering our own purpose and situation. Nevertheless, it was my first In my view, purchasing a vehicle depends on your personal expectations while considering our own purpose and situation. Nevertheless, it was my first vehicle purchase at Red McCombs Toyota and it would be an easy decision to return again because of the pleasant experience. Overall, I would return and purchase another vehicle from Red McCombs Toyota again if the situation would call again. -Daniel More
Awesome and quick Rudy Hernandez was very professional and knowledgeable about taking care of our wants in our car. He was very patient with us. Showed us several choic Rudy Hernandez was very professional and knowledgeable about taking care of our wants in our car. He was very patient with us. Showed us several choices. And never did he pressure us at all . Rudy is an awesome salesman. We will go back and ask for Rudy again or refer him to our family and friends. Thanks Rudy More
Best Car Buying Experience I purchased my truck from Stacy Nguyen at Red McCombs Toyota and it was the best car buying experience i ever received. The process was seamless and v I purchased my truck from Stacy Nguyen at Red McCombs Toyota and it was the best car buying experience i ever received. The process was seamless and very customer service oriented. I would highly recommend Red McCombs to anyone. More