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Red Wing Chevrolet Buick - Service Center

Red Wing, MN

4.8
667 Reviews

667 Reviews of Red Wing Chevrolet Buick - Service Center

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November 02, 2020

This is my first time here, and I definitely will be back. Mike was super kind and very polite. I was in and out in no time! More

by S.johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Red Wing Chevrolet Buick responded

So great to hear about your experience in the service dept. I will be sure to share this review with Mike. Thanks again! Service and Sales Team at Red Wing Chevrolet

October 30, 2020

I still have an issue and texted them. No response at all. In my mind, the repair is still not complete. The handoff was confusing. I was simply told to drive up to the service bay the next day and More

by sgjense
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Pyle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris? in service was rude and argumentative. Handoff from Mike was clunky at best.
Nov 02, 2020 -

Red Wing Chevrolet Buick responded

Hi sgjense, It looks like the arm was special ordered and you would not have pre-paid for that. It looks like in our texting records Mike Pyle has reached out to you the day of the original repair. We did do the repair at no charge to you at all as you are a valued customer to the dealership. Please reach out for any future needs we can assist you with. Regards, Chris Larson and the Service and Sales Team at Red Wing Chevrolet

Nov 02, 2020 -

sgjense responded

Mike had indicated that it was all good to go, and all paid for. I do not appreciate this reply at all. You were rude and did not do anything to make me feel good walking out the door. I was happy with Mike. It was you getting involved that has me questioning if I buy a car or servicing there again. You didn’t treat me well. You can state facts but I don’t think you are taking ownership for your rudeness nor did you apologize. I spent over $1500 and no one told me I had more to pay for. The handoff and communication was bad and made ME, the customer, feel like it was my issue. It was not.

October 28, 2020

Was very good service. Called to have my oil changed and they got me in when it was convenient for me. It was ready when I returned to pick it up. Very friendly customer service in the service department. More

by anneferrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Anderson, Tyler Theis
Oct 28, 2020 -

Red Wing Chevrolet Buick responded

Our service department is the best! Thanks for noticing and the 5 star review! Service and Sales Team at Red Wing Chevrolet

October 23, 2020

They fixed all my concerns for the moment . But kinda upset Cadillac not taking responsibility for head light issues on STX . But service personal are awesome. More

by maryh0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Theis
Oct 26, 2020 -

Red Wing Chevrolet Buick responded

Thanks for the 5 Stars Mary! We think our service personnel are awesome too! Regards, Service and Sales Team at Red Wing Chevrolet

October 22, 2020

Got me right in. Amazing service team!! Always happy after bringing my vehicle in for any kind of service, I know I’ll get quick service and good communication :) More

by akalcorn3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Anderson, Leigh Ann Anderson, Chris Larson, Tyler Theis
Oct 22, 2020 -

Red Wing Chevrolet Buick responded

Thank you for the 5 stars and for taking the time to give Red Wing Chevrolet such a glowing review! Service and Sales Team at Red Wing Chevrolet

October 20, 2020

Very fast and polite service. It looks brand new. Fantastic job. Thank you. Fixed the interior and had to remove the covering and replaced it without any imperfections. More

by Kpierzyna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Red Wing Chevrolet Buick responded

Great to hear! Thank you for leaving us a 5 star review. See you soon :) Service and Sales Team at Red Wing Chevrolet

October 19, 2020

have always had excellent service with my equinox. always courteous, efficient, timely, friendly on phone. will continue to bring my equinox back in the future. More

by JEANMARIE21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Anderson
Oct 20, 2020 -

Red Wing Chevrolet Buick responded

Thank you for taking time out of your day to let us know how we're doing. We appreciate the kind words about our service staff. Regards, Service and Sales Team at Red Wing Chevrolet

October 17, 2020

Timely and informative oil change appointment. Easy to schedule for a time that was convenient for me. Waited for my service and wasn’t a long wait. More

by Nkmatheson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Red Wing Chevrolet Buick responded

Glad to hear! We try our best to be prompt with our oil changes and other services. We will see you in the future. Have a wonderful (snowy) day! Regards, Service and Sales Team at Red Wing Chevrolet

October 16, 2020

I dropped my vehicle off early and I came back later to pick it up. I liked the updates I got through text so I knew that everything was fine and when it was done. More

by KO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Anderson
Oct 20, 2020 -

Red Wing Chevrolet Buick responded

Thanks for the review. Our text to drive feature is a great feature we use for our customers. Glad to hear all went well. Regards, Service and Sales Team at Red Wing Chevrolet

October 16, 2020

THEY ARE THE BEST. I TRUST THEM COMPLETELY. I HAVE BEEN LOYAL TO GM FOR LIFE. AMDAHL'S HAS DONE NOTHING TO CHANGE MY POSITION! More

by POHLCATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Ratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Amdahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hegseth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Hawkenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Anderson, Chris Larson, Gary Hanken, Tyler Theis, Mark Tesdall
Oct 20, 2020 -

Red Wing Chevrolet Buick responded

Thank you! What a great review. Our team appreciates it! Regards, Service and Sales Team at Red Wing Chevrolet

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