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Red's Auto & Truck

Longmont, CO

4.6
118 Reviews
When you buy a car from Red's Auto & Truck you''ll receive personal attention. We buy our cars locally so we can inspect them thoroughly and ensure only the cleanest safest and coolest vehicles. Our cars are CARFAX Certified and have clean titles, and have been safety inspected and reconditioned so you can drive with confidence. Each vehicle is handpicked to ensure great quality. We make it easy to find that car or truck you are looking for WITHOUT all the games associated with the big dealers. Come see us today and experience the family owned and operated atmosphere that sets us apart!
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1451 Vista View Dr

Longmont, CO

80504

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Showing 118 reviews

June 13, 2022

Went in and checked out a car I liked, told salesman I would buy after the weekend when I received my new card on Monday in the mail for down payment (lost card, bank sent new one). Sold car out from unde More

by JAG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Widhalm, Curt Anderson
May 06, 2022

I was looking for a Hyundai Genesis and got one by contacting Stan! I was offered an exceptional trade in offer for my truck. Stan was easy to work with and even went on the test drive with me and was More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sevold, Stan Ricker
January 08, 2022

Everyone worked very hard to get us the deal we wanted. The car was as advertised. We are very happy with our purchase 2020 Acura TLX A-Spec. More

by Ulibarri.joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike willis
October 09, 2021

The two hour drive to and from this place was completely worth it. I worked with Stan, Mike, and Justin. They were all very patient with waiting for a co-signer from out of state, and explained everything More

by Elijah J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sevold, Mike Widhalm, Stan Ricker
September 27, 2021

Great Experience. Curt Contacted me within a few hours of submitting a inquiry on AutoTrader and we set up a time to look at a 4Runner they had on the lot. It was better then we expected and the buying proce More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sevold, Mike Widhalm, Curt Anderson
September 26, 2021

I bought my 1966 Ford Fairlane from Reds Auto and Truck and I could not be happier. Great price, service, and selection. Thanks Reds Auto and Truck! More

by Sphugh1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sevold, Mike Widhalm, Curt Anderson, Stan Ricker
September 23, 2021

Act like they're too busy to help you. Didn't want to give you the deal they advertise. Terrible customer service. More

by Fidelopp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike, Mike Widhalm
March 20, 2021

I shopped twice for cars at this place and I can say that I experienced a very amazing customer service. They’re easy going and very nice people. Shout out to Curt Anderson for making me feel more than welco More

by ebenezerkaddei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Sandoval, Mike Widhalm, Curt Anderson
February 08, 2021

Had a wonderful experience. Walked in, knew what I was looking for and told the team my budget. They had me in and out (and under budget) in a matter of hours and have been extremely responsive and helpfu More

by rfishergr3390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Widhalm, Curt Anderson
December 16, 2020

BUYERS BEWARE!!!! TAKE YOUR VEHICLE TO A REAL MECHANIC BEFORE PURCHASING. DON'T TRUST REDS AUTO. Bought a 2009 GMC Sierra 1500 with 120k miles from Red's in 06/2020. It has been a living nightmare si More

by CarbonSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MIKE WILLIS, Mike Widhalm
Dec 16, 2020 -

Red's Auto & Truck responded

Ryan, I am very sorry and disappointed to see your review regarding the 2009 GMC you purchased back in June of 2020. I can 100% agree that your transaction did not go as smooth as we would like and there were unforeseen issues that popped up. As the owner I tried very hard to help with these including helping to fix the rust that was hidden under the wheel arches that you did not see upon purchase nor did we see when we sold it. I even delivered it to you and when it had a blow out I purchased a new tire and wheel at no charge. The last time we spoke was when the used front diff we installed failed. I offered to replace it for free but you said you did not want our help anymore. Again I am very sorry and agree that this was not an ideal interaction. However, you stating that so many parts are "gone" or "shot" is the first I am hearing. My records show that you have put over 7,000 miles on it and it passed emissions with no issues on 08-27-2020 at 127,074 miles. If the 02's and cats were "shot" this would not have been possible. As it relates to the warranty it was not $3,000 rather $1,979 and I spoke with them and they only show 1 claim ever filed and it was denied as a non covered item. I understand your frustration and would probably be as frustrated if I were in your shoes, but this review is the 1st time I am hearing about any of this. If you would like to discuss this further please feel free to reach out.

Dec 16, 2020 -

CarbonSmith responded

Wow. You never offered to replace the front diff, in fact I was told when I purchased it that it was new, and when it broke you told me it was used and that the 90 warranty from the salvage yard that you bought it from had passed. You never offered to replace it, diagnose it, or fix it. I was told that I should explore my warranty options. The vehicle did pass emissions after I replaced the cats and o2 sensors out of my own pocket which cost $1500. I have spent over $3000 in repairs on this vehicle that you claimed to be in "Great Condition" I wasn't going to mention the hidden rust which just further exemplifies the condition of the vehicle. Which had to be brought back to the shady body shop because they damaged my topper and tried to cover it up without telling anyone. Their bodywork and paint job is horrible and you guys just passed the truck right along to me like nothing was wrong. This additional time in the shop led to the wheel that you replaced after your driver caused the blowout and further damage by not pulling over immediately. I had to source a replacement rim, pick it up, and drive it over 1.5 hrs away in order to get my vehicle back. Yes you reimbursed me, but by no means did what a GOOD dealership would do. You also refused to refund me for my maintenance plan, which is BS. You hire incompetent techs, use shady 3rd party body work shops, and buy junk vehicles for resale.

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