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Red's Auto & Truck

Longmont, CO

4.6
118 Reviews
When you buy a car from Red's Auto & Truck you''ll receive personal attention. We buy our cars locally so we can inspect them thoroughly and ensure only the cleanest safest and coolest vehicles. Our cars are CARFAX Certified and have clean titles, and have been safety inspected and reconditioned so you can drive with confidence. Each vehicle is handpicked to ensure great quality. We make it easy to find that car or truck you are looking for WITHOUT all the games associated with the big dealers. Come see us today and experience the family owned and operated atmosphere that sets us apart!
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1451 Vista View Dr

Longmont, CO

80504

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Showing 118 reviews

December 09, 2020

When we bought a car here we asked if there were any recalls to our car, they only said 1. Later do we discover that there are 5 recalls on the car and the transmission is going out after only 2k miles More

by Alex1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Sevold, Isaac Sandoval, Mike Widhalm, Curt Anderson, Stan Ricker
Dec 16, 2020 -

Red's Auto & Truck responded

Alex, I am sorry that you feel you had a less than 5 star purchase experience here at Reds. The Nissan Rogue your grandma purchased for you did indeed only have 1 open recall at the time of sale. There may been been a total of 5 over its entire life being a 10 year old car, but in fact only 1 remained open at purchase, this was disclosed in several places and your grandma signed acknowledging this as well. As it relates to the CVT transmission making noise the first we heard of this was the other day when you dropped it off. Unfortunately you drove over 6,500 miles in the 2 months since your purchase, which is more than the 3,000 mile warranty we provided at no charge with the purchase. We tried to help by performing a transmission service at no charge and using an additive recommended to help with CVT whine. I understand that it can be frustrating when a new to you car has issues, we never want this for our customers and that is why we provide the 3,000 mile warranty for free and offer and highly recommend longer terms, especially when the Rogue already had 185,234 miles at the time of sale. As a small business owner I am ok with you being frustrated that the Rogue had issues after your bought it, but also feel it is very important to be honest in your review, which you were not. 6,500 miles is not 2,000 as you stated and us performing free service to help you out is indeed helping so saying we did not is simply not true, While we do our best to make sure we sell good cars sometimes they just fail, the car you purchased was a 1 owner car with perfect service history that had no issues for 6,500 miles until the whine started. There is no way our mechanics or any for that matter could have predicted this. So to say that we sell lemons is also not true. I wish you and your grandmother the best.

Dec 16, 2020 -

Alex1 responded

Even still, we took it to another mechanic and they said the transmission was having issues from before the 6k when we purchased since it was grinding. If your mechanics cared at all, they would've seen it. Also calling back to the other mechanics including the transmission place the previous owners went to before, it was shown that the transmission had issues beforehand too. But you failed to inform us of that. Why would they do a transmission flush twice then sell the car swiftly after to you to then pawn it off on a struggling mother and not care at all.

November 30, 2020

Excellent service!!! Mike and Justin did an amazing and fast service. Very professional doing paperwork. I’m very satisfied with their service, will recommend them. More

by lopez.misael63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Willis, Justin Sevold
Dec 16, 2020 -

Red's Auto & Truck responded

Misael, Thank for for driving all the way from Nebraska to purchase your work van from us. We know that there are hundreds of dealers between your home and our store, so this is a honor and very appreciated. If you need anything in the future please fee free to reach out.

Dec 17, 2020 -

lopez.misael63 responded

Sure! Thanks again.

February 19, 2020

I recently purchased a 2013 Jeep Wrangler Unlimited. The TPMS indicator on the dash kept alarming, so I went to air up my tires, hopefully this would fix it. To no avail I had to go back to Discount Tire an More

by robbcoan
Recommend Dealer
No
Employees Worked With
Mike Widhalm
August 20, 2019

Wheels on G8gxp Talk to Mike Willis in regards to a set of wheels on a vehicle he is selling and he directed me to the brand of wheels I am looking for!! Great guy! More

by Car guy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Willis
August 13, 2019

Satisfied Client Reds Auto and Truck made the purchase of a vehicle simple and straightforward. I was interested in one car I found online. When I arrived to look at i More

by amcocr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sevold, Mike Widhalm
June 25, 2018

GMC Z71 I flew in from Ft Worth, TX. to purchase a 98 GMC Z71 they had listed online. They truck and as represented correctly online and the purchase went smo More

by 0335th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Ricker
June 17, 2018

1988 Bronco Dream Come True Worked with Curt and Mike to purchase a rebuilt 1988 Bronco. Emailed about an interest in the car and received and prompt response and follow phone ca More

by Mattdrafix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Widhalm, Curt Anderson
June 03, 2018

1998 Chevy corvette My husband and I are in the market for a weekend “fun” car, we stopped at Reds late 3 ish on Memorial Day , we test drove a corvette on the lot we wer More

by Holder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stan Ricker
Jun 19, 2018 -

Red's Auto & Truck responded

Darlene, Thank you for reaching out to me via phone and working with us to make a deal on this Corvette. As I mentioned on the phone I am sorry Stan did not handle this properly. I look forward to working with you tomorrow. Mike

April 13, 2018

Easy purchase. I was in the market for a new vehicle after owning the same vehicle for many years. Justin made it easy and seamless. Everyone I spoke to at Reds was More

by H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sevold
April 08, 2018

No pressure vehicle buying, Great day. That's to Mike and his crew, we had a great day out buying a vehicle. Stan was very polite and the whole team was right up front on what to expect. I More

by Tony2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sevold, Mike Widhalm, Stan Ricker