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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,815 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,815 reviews

November 15, 2011

Terry was very professional and responsive. I knew the car I wanted and Terry was able to work quickly to get the price that I was after. He was very knowledgeable (about both the car and the current Chr More

by psowden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
November 13, 2011

I purchased a new 300 c from terry and was very pleased I purchased a new 300 c from terry and was very pleased with the over all ex perience. He was very professional and helpful. I would certainly rec More

by lin alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
terry mykins, Terry Mykins
November 11, 2011

This is our 3rd Grand Cherokee Laredo since 1997 and from sales to service it's been a pleasure doing business with them and will continue to in the future. More

by e049811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
November 11, 2011

Terry Mykins was very responsive and easy to work with. He really excelled during the test drive as he was very knowledgeable about the Jeep and its features. He was also very timely in his response durin More

by pbressler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
November 03, 2011

Great dealership with great service. As a young woman, I felt very confident in my purchase and that I was getting a great deal. Not to mention, I've noticed a few things with my car afterward that I wante More

by agloe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Henry and John Sorenson
October 27, 2011

I bought a jeep wrangler from Overland Park Jeep and had the most relaxing experience in purchasing a Jeep. Everyone in the dealership was very friendly and professional. The number one thing that impressed More

by Agasca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Steve Schulte
October 22, 2011

John Sorensen was customer friendly. He is an expert in his field and ensured the process of purchasing a new vehicle was informative and efficient. I reccomend contacting John Sorensen! More

by tracystevens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sorensen
October 14, 2011

I have bought (3) Jeeps from Overland Park Jeep since 1998. This is the only dealer in the KC metro that truly earns its 5-Star rating. As usual the dealer called the day before to remind me of my ap More

by Chase2245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Harrison
October 10, 2011

John Sorensen was very professional from the beginning and throughout the process of our purchase at Overland Park Jeep Dodge Chrysler. My initial contact with John was in response to an on-line inquiry More

by blucie2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sorensen
September 24, 2011

Terry was very professional throughout the entire transaction. I had already done homework on the model Jeep I was looking for and the specific vehicle in inventory I wanted. He was very good at f More

by Randall33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
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