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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,815 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,815 reviews

August 18, 2011

My wife and I visited the dealership to test drive a new Chrysler 200. John took us out for a test drive. He answered all my questions about the vehicle and the varying models of the Chrysler 200 line. V More

by darkknight_ben
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sorensen
August 17, 2011

Our sales representative did an excellent job of listening to our needs and making sure we found the right vehicle. He was very professional and I would definitely recommend him to someone who is in More

by tbauman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Jones
August 15, 2011

It was a good experience. Terry was professional and thorough going over the vehicle controls afterward. The other staff members were friendly and helpful, too. I did feel a little rushed through the p More

by carbuyerpf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
August 15, 2011

Terry Mykin was very professional. I would highly recommend to anyone looking for a car. He worked very hard to make sure everything was just right. Their sevice was top-notched! More

by lcavener
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykin, Terry Mykins
August 13, 2011

Greg was very congenial and easy to communicate with in discussing my concerns about my car. His staff was very efficient and dealt with all of my requests for service in a quite reasonable time and at a More

by dodgecaravan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gregory W McCall
August 11, 2011

I find this salesman to be extremely human. No hard core selling, just a happy exchange of money for goods. I would highly recommend to everyone I meet. More

by hudste
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joseph Trahan
August 10, 2011

This was my first car buying experience and John Sorensen really took care of me. He answered every question that I had for him, was very friendly throughout the process, and made purchasing my first car a v More

by gparkeramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sorensen
August 09, 2011

I am a Vice President of a construction company in the Olathe area and this is my second purchase from Travis Jones. As I have told all my friends and family I would refer him any day. More

by drl20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Jones, John C.
August 09, 2011

Salesman was easy to deal with, low pressure. Everything was laid out in advance no hidden prices. Would highly recommend to anybody due to the easy nature of the dealership. More

by mark.hansen17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Jones
August 09, 2011

I have bought many new cars and have dealt with several car salesman, but never has one been more professional and knowledgeable than Travis. He did exactly what he said he could do for me and got it done More

by john_young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Jones