Reed-Lallier Chevrolet

First I have mention that Reed Lallier is an exception Organization. I want express my sincere appreciation for the assistance from this dealership (and via GM) for providing warranty service and a "comp Organization. I want express my sincere appreciation for the assistance from this dealership (and via GM) for providing warranty service and a "complementary first vehicle servicing" for my vehicle. I had a defective leather seat backing, service light/computer problem, a peeling interior silver door handle and a second time repair or replacement of the driver side front headlamp assembly. I am indebted to the dealership; they have earned my respect first through four new vehicle purchases within the past 24-months, but also with the First Class Customer Service after the sale. This is the best experience and customer service I have ever received from any vehicle dealership. Bobby was courteous, and continuously updated me with 1-2 phone calls updating me about what had to be done to repair the vehicle. He immediately put me into a rental but since parts had to be ordered, it was exceptionally well received that he phoned to keep me apprised of when to expect my Cobalt's return - Reed Lallier and Bobby actually exceeded their predictions of service time completion/return of the vehicle. Initially, Elaine took me to Bobby and she also followed up with me and made me feel welcomed and important (most dealership's have personnel that are just make you feel afraid/worried about what the cost is going to be or you don't trust them). At Reed Lallier, I now know I can trust their Service Department - this in addition to the trust I place in Mike Lallier who has actually played a part in each deal for a new car purchase. GM should know that this dealership is A+. I can say this as I once worked for dealership as a sales consultant and I left the car business based on how that Nissan dealership talked about customers within the Dealership. Reed Lallier is a place where the customer service department is just as good as the new car sales department - they treat you fairly; they give the customer a fair deal or honest after sales service support. Edwin & Hui Sook McClannan More

Steve is a wonderful advisor and with the assistance of Amanda everythings went very smooth. He was very helpful to me and made this a great customer experience. I could tell that Amanda is also a great as Amanda everythings went very smooth. He was very helpful to me and made this a great customer experience. I could tell that Amanda is also a great asset because she was running around helping everyone out to ensure that the customer was promptly seen and taken care of. Gene found the issues and explained that they were all fixed and why it was a issue when I seen him at the dealership. So with Steve there everyone worked together to ensure the issues were resolved and in a timely manner. More

I am always pleased with the service department because they treat me like family. When I drove up to drop my truck off for service (warranty work) Murphy remembered my name. That was impressive. She check they treat me like family. When I drove up to drop my truck off for service (warranty work) Murphy remembered my name. That was impressive. She checked over my paperwork and checked to see also if there were any safety recalls that might need fixing or replacing while I was there. When I picked up my truck, she told me what was wrong and they fixed it. She was also nice enough to let me know what my next service needed to be done was. What impressed me the most was she actually asked me if I was still happy with my truck that I purchased from Reed-Lallier? I told her it was my second truck and yes, I am most happy with it. That was a friendly reminder of the warm people you find in the Carolinas. Thanks again Reed- Lallier!! Norbert White More

I have never had a better experience in buying a vehicle than I do when I buy one from Bob Lanford. He is very professional and knowledgeable about all the vehicles on the lot. He always goes out of his way than I do when I buy one from Bob Lanford. He is very professional and knowledgeable about all the vehicles on the lot. He always goes out of his way to help in any way that he can. I will not buy from any other dealer than Bob Lanford. Also he has a great relationship with the finance department and Shirley because they always get the deal worked up in a very reasonable amount of time and there are never any problems that arise. I have bought more than 15 vehicles from Bob Lanford, (between my business and personal) and will continue to only buy from him!!! Bob Lanford is truly an asset to Reed Lallier!!! More

I appreciate the promptness and service I received on my Camaro SS. They corrected the problem and went above and beyond to ensure my satisfaction. Thank you to the names mentioned above. Camaro SS. They corrected the problem and went above and beyond to ensure my satisfaction. Thank you to the names mentioned above. More

Reed-Laller is the best! Never before have we walked out of a dealship and felt so satisfied. From our initial vist there starting with John Quinn, the General Sales Manager everything just went so smoothl of a dealship and felt so satisfied. From our initial vist there starting with John Quinn, the General Sales Manager everything just went so smoothly as we ordered our new truck, went through the financing and warranty issues and took possesion of it. John actually ordered the truck for us---he went through all the options with great care. We just can not say enough about his professionalism, his energetic and upbeat personality and his knowledge regarding the product. He is an outstanding asset to Reed-Lallier Chevrolet. When we received our new truck, we were given so much valuable and excellent information on how to operate it from Bob Lanford and Phill Cannady. They are a great team working together to make sure that we are completely satisfied and know our new truck from top to bottom. They took so much time to make sure that we understood everything and knowing that we will probably have many questions in the future, they have offered their contact information for us to follow up with questions/issues that may arise. We know that they are there for us for the life of the truck should the need occur. We also must mention the Finance Manger, Shirley Harrison. She worked with us on financing and on warranty. She explained everything in a clear way and took her time to make sure every aspect of these topics was covered. We would recommend Reed-Lallier Chevrolet to friends and family who are in the market for a new vehicle. They sure have it down as to how to treat and take care of their customers! More

Best experience I've ever had in purchasing a new vehicle. Randy was very knowledgeable and enthusiastic without being overbearing. He worked hard to get me everything I was looking for at the best p vehicle. Randy was very knowledgeable and enthusiastic without being overbearing. He worked hard to get me everything I was looking for at the best price possible. I was in the middle of traveling while purchasing my new 2011 Chevy Silverado and Randy went above and beyond to have the features I wanted quickly installed in my vehicle in time for me to continue my vacation. More

They go the extra mile to help you. Very Friendly. I would recommend this dealer over any other dealer. They even call you days later to see if you enjoy your new purchase.And to see if you need any hel would recommend this dealer over any other dealer. They even call you days later to see if you enjoy your new purchase.And to see if you need any help on the different options your new purchase has. If you were smart you would buy your next Car or Truck from Reed Lallier. Keep up the good work. Thanks John More

I had a bad experience with one of the sales staff, so I went back to the dealership and spoke with Jonh Quinn. I explained to him that I had been getting my vehicle serviced there for years. Because of th went back to the dealership and spoke with Jonh Quinn. I explained to him that I had been getting my vehicle serviced there for years. Because of the excellent service department, I decided to try the sales team. He was very concerned about addressing my issues. I was assured the experience I had was uncommom. After speaking with management I feel confident about continuing to do business with Reed-Lallier Chevrolet, and will consider them when shopping for my next vehicle. More

Awesome dealership to work with! Sales associates and Finance managers were very helpful and friendly. They worked with us and help us choose the best car and price for our budget. We really enjoy our ne Finance managers were very helpful and friendly. They worked with us and help us choose the best car and price for our budget. We really enjoy our new vehicle and the good gas milage it offers! I would definetly recommend Reed-Lallier to friends and family! Sincerly, The Locklears More