Reed Nissan

Blown away! Talk about on the ball! Amanda was on it! I am very impressed with her phone etiquette and knowledge, you don't see that too often these days! I am de Talk about on the ball! Amanda was on it! I am very impressed with her phone etiquette and knowledge, you don't see that too often these days! I am definitely planning on coming in to trade in my car for a truck , and she helped me see it was the right decision for me...See you guys next week! More

So Excited!! My car is running on it's last legs and I knew I needed to start looking for a new one, I ended up speaking with a woman named Amanda who convinced me My car is running on it's last legs and I knew I needed to start looking for a new one, I ended up speaking with a woman named Amanda who convinced me that I should do it now before I get left stranded by my old beater. She was very pleasant, helpful and really truly seemed to care which really made me feel good. I am going to try and get in there next week to see about a trade in, thanks Amanda! More

Car buying experience vs. after-care" experience The car buying experience was great. I purchased my '16 Altima with the help of the salesman, Marko, who was professional, personable, and helpful. The car buying experience was great. I purchased my '16 Altima with the help of the salesman, Marko, who was professional, personable, and helpful. It was a very pleasant experience, and I thoroughly enjoyed the car. HOWEVER, 3 months later, I was in an car accident, and the car was totaled. If you've ever been involved in such situation, you would know how exhausting and complicated the process is, with dealing with a total-loss of a vehicle. Thankfully, I did purchase GAP insurance; but there are TONS of documents and paperwork involved. It takes months for everything to be sorted. The best thing is, in the mean time, you still have to keep up with your car (that was totaled) payments, awesome! With that said, everyone wants to get things done asap so they're not shelling out money for a car they no longer have. Enters the Financing dept of Reed Nissan, or the lack of. I could not go down to the dealership due to my work schedule. I called and left multiple voicemails on different people's phones, to try to get help with some of the paperwork needed for the total loss claim, and no one ever called me back, for WEEKS. Finally I had to ask for time off from work to go to the dealership in person. Even though I was able to get the paperwork I needed at the time, I was made to feel like I was inconveniencing the financing employees by being there. About 3 weeks ago, I was told (by the gap insurance company) that the refund of the gap was sent to the dealership and I would need to follow up with them. GREAT!!! Again, I've been calling, e-mailing, and even using the online inquiry form to try to get a status update on the refund; to this date I have had NO RESPONSE from the financing department. It's extremely frustrating, and I don't know if I will be able to take time off from work again to go to the dealership in person any time soon. Because of this, I have chosen to NOT purchase the replacement car from Reed Nissan, even though the Sales Dept. had no fault in this. More

Very good We purchased a used Nissan Sentra. Our salesman was professional and extremely patient. He bought us lunch. The entire experience was very pleasant. We purchased a used Nissan Sentra. Our salesman was professional and extremely patient. He bought us lunch. The entire experience was very pleasant. Thank you. More

Excellent sales department I've purchased 2 cars from Riadh. I've send both my parents and best friend to see him! I will never purchase a vehicle from anyone else!!! He is amaz I've purchased 2 cars from Riadh. I've send both my parents and best friend to see him! I will never purchase a vehicle from anyone else!!! He is amazing. More

Beyond perfect! Just bought a used car and it was a great pleasure working with Robert Chandler! Reed is A very respective dealer! I definitely recommend, you won't r Just bought a used car and it was a great pleasure working with Robert Chandler! Reed is A very respective dealer! I definitely recommend, you won't regret it. More

Internet Sales I spoke with Andre about getting my car serviced and he and Alex gave me very accurate information plus he had a very professional tone about him I spoke with Andre about getting my car serviced and he and Alex gave me very accurate information plus he had a very professional tone about him More

Extremely Helpful Jay Gonell was extremely helpful today selling me a car. It was my first experience buying a car and he walked me through every step. He was kind and Jay Gonell was extremely helpful today selling me a car. It was my first experience buying a car and he walked me through every step. He was kind and attentive when it came to my wants and needs in buying a car. He worked with me for a couple hours on getting the perfect deal and making sure I was happy. I couldn't have picked a better car to buy for myself. Thank you Jay for all your help! More

Internet sales I spoke to Andre about my car getting tint and him and his manager as very informative and got me to the right dept. Yoyo I spoke to Andre about my car getting tint and him and his manager as very informative and got me to the right dept. Yoyo More

Everybody is there but Nobody cares I went there with every intention to buy a vehicle today. During the negotiation, I realized that I needed to get some documents out of my vehicle and I went there with every intention to buy a vehicle today. During the negotiation, I realized that I needed to get some documents out of my vehicle and my car keys were locked inside it. I told the sales rep of my situation and he informed his manager to see if someone can help. The manager walked by and said he trying to see what he can do. He then came back with a locksmith number and gave it to the sales rep to give to me. I could have done that myself but did not have the extra money to spend for a locksmith when all I need was a wire or coat hanger. I walked next door to Don Mealey Subaru and asked for help. They gladly gave me a slim jim and coat hanger and also asked if there is anything else I might need. I walked back to try to unlock the car myself with my two kids who are 7 and 9 years old. At this time there are about 10-12 sales reps outside watching me as I struggled to unlock my vehicle and not one single person offered to help. After about 5 minutes, I managed to unlock it, got in, and decided to just leave for another dealership. I have gotten more people offering help at a gas station with changing a flat tire, and to think this is a car dealership I getting ready to buy from disgusted me. More