Reed Nissan

deal or no deal Throughout my deal I met with salesman, finance manager, sales manager, and finance guy. The salesman and I tried to agree on deal. I made proposal. Throughout my deal I met with salesman, finance manager, sales manager, and finance guy. The salesman and I tried to agree on deal. I made proposal. He took it to his manager. Then finance manager came out. He tried to reach a deal. I counter offered and he took it to his manager. I counter offered 375 per month and 500 down. Then his manager came out and offered 419 per month at 72 months 0%. He said he would throw in GAP and 100000 extended warranty. I said okay lets do it. He said let me talk to the gm. So he comes out and told me I got the deal. I get to finance office and the guy tells me my payment is 421 and 500 down. I told him that was not what was agreed upon. The manager that offered came in and said he assumed i still was doing 500 down when he offered 419 @72 months. I said no that was never mentioned as still being a requirement. He said I either pay it or no deal. So i paid 500 more than i should and the deal was never put on a worksheet that had the agreeable terms on it. Very tricky and deceptive way to do business. As i questioned the manager he got agitated, offenssive, and tried to make me feel like an idiot. If dealer doesnt make it right I will never do business there again and will let everyone know my experience. If they fix it then i will post favorable review otherwise this was my experience. More

Djeavu *Worst dealership ever* EVER First off let me start off by saying this is where I bought my last car..... With that being said, I had almost the same bad experience, I had previo First off let me start off by saying this is where I bought my last car..... With that being said, I had almost the same bad experience, I had previously with purchasing a car here. Spoke with a sales person over the phone, made sure I made it clear that I wanted all the info up front so I wouldn't waste time for both of us. That sales person told me one thing on the phone, then when I got there was giving another description story. I didn't want to drive all the way down there, that's why I made it clear what I wanted and expected and was told they would take care of me. Their words not mine by the way, I guess by saying take care of me that meant get me down there so they could tell me other wise. I chose the lesser of two evils "Reed Nissan" over "Sutherlin Nissan", cause I figured after they screwed me over once they would try not to do it again. Worst dealership ever and I've dealt with a few. These are just my experiences and I'm basing them entirely on what I dealt with there at Reed Nissan. You can call, drive there and get your own experience just giving opinions of what I went thru. Good luck but please stay away!!!!!! More

WORST Experience Leasing a car here I was working with the dealer for week. Finally got a called from the sales person stating they will accept my offer. Came into the dealer then they t I was working with the dealer for week. Finally got a called from the sales person stating they will accept my offer. Came into the dealer then they tell they made a mistake on the selling price of the car. We renegotiate the price and came to an agreement and shake hand with John the sales manager. After waiting for 2 hours to see someone in finance. Halfway through the process of signing the lease agreement I realized it's not the same monthly payment and mileage we agreed on. The finance manager called the sales person and he completely lied. Fortunately I had proof of our conversation in text messages. At the end they did not hold up their end of the deal and I had to walk away. Went to Jenkins Nissan and got an even better deal than what Reed was offering. More

They work really hard to meet the customers needs Danny Ortiz was awesome and spent a lot of time making sure we made the right decision on a car and a lease that fit our needs and budget. Very family Danny Ortiz was awesome and spent a lot of time making sure we made the right decision on a car and a lease that fit our needs and budget. Very family friendly atmosphere! More

Excellence at its best! It has been a year since I purchased my 2015 Nissan Rogue. I can't say nothing but great things about my own personal experience throughout the entire It has been a year since I purchased my 2015 Nissan Rogue. I can't say nothing but great things about my own personal experience throughout the entire process of purchasing this vehicle at this A+ rated dealership. I was walked through the whole process with courtesy, respect, professionalism and needless to say, a highly trained and knowledgeable sales and finance staff. These guys are truly the best in the Central Florida area! Today, a year later, I'm still very satisfied with the exceptional service provided by their Service Department. I would not only highly recommend Reed Nissan, but I would also suggest that this dealership should be "THE ONE STOP SHOP" for anyone in the market looking to buy a new or used vehicle. Keep up the excellence!! More

Terrible Service Department Never buy a car here. Later you have to deal with their service department. They use all kinds of tactics to get you to put money into parts you do Never buy a car here. Later you have to deal with their service department. They use all kinds of tactics to get you to put money into parts you do not need, they always say the car is fixed, but it never is. You have to keep returning time and time again, spend more money, and the car never does get fixed. The service lane manager, whose name is John Bartalotta, is very rude to customers, and even hangs up on customers, tells them their car is fixed when it is not, when you question him, he gets very angry. Very bad for business!!! More

Worst car buying experience ever I shopped on line for a white or silver nissan Pathfinder. I was presented with a an equote for $27,000 for a Nissan Pathfinder SL, in white. Gather I shopped on line for a white or silver nissan Pathfinder. I was presented with a an equote for $27,000 for a Nissan Pathfinder SL, in white. Gathering my trade in, title, check and preapproved credit, I drove three hours to Reed. After waiting a half hour, Kenny the Internet manager came out. He immediately pulled eight keys from his data base becasue "with of 700 cars many are blocked in." I told him I only wanted to see the one car. Fifteen minutes later, a Nissan Pathfinder showed up in front of the dealership. IT was white, but it was also $41K. I asked again for the car advertised, but was told I needed to test drive this one. Since I had previously driven the Pathfinder SL, I declined and again requested the car I had come to see. After several minutes of delay and attempts to confuse the issue, I walked out. I've never met a sleazier company More

Do not give them your phone number Unless you are 100% sure you are going to buy a car from these people, do NOT give them your phone number. I called about a car 3 weeks ago, and have Unless you are 100% sure you are going to buy a car from these people, do NOT give them your phone number. I called about a car 3 weeks ago, and have since bought a car at another dealership. I STILL get phone calls from this dealership every other day, despite asking them repeatedly to quit calling me. More