Reed Nissan

Philip Gahdia was great!!! I waited about 8 hours to get my car but Philip was the most pleasant, straightforward and kind person I have ever worked with. I went to many dealers I waited about 8 hours to get my car but Philip was the most pleasant, straightforward and kind person I have ever worked with. I went to many dealerships and bought the car I really wanted from Reed Nissan simply because Philip made me feel so comfortable! I would definately recommend going in and asking for him. More

Very bad and unprofessional customer service Jonny b the service rep was extremely disrespectful to my wife and her friend. Did not call her in the morning as requested on the drop off sheet, and Jonny b the service rep was extremely disrespectful to my wife and her friend. Did not call her in the morning as requested on the drop off sheet, and then had the nerve to talk down to them on the phone when they wanted to take their business to a professional dealership. The only reason the car ended up there is because the tow service would not tow further,and they wanted to hear the options they had. He then insisted he knew she had a bad battery, and was trying to bully her into keeping her car there. I have never seen an employee treat a customer the way my wife and friend were treated. Not to mention it was pretty obviously a bad alternator considering the car died out while running, and would not stay running if jumped. Take your vehicles to a dealership that cares about the customer, and stay away from this dealership. Got the car towed and replaced the alternator myself with no hassle from the dealership. And if your service advisor doesn't know how a charging system works, it would be a good idea to train him or find another advisor. And if I ever met this rep in person, or if I wasn't working that saturday, he would not like what I would have said or did. More

Bad experience same old sales tactics I tried to get an out the door price on a 2015 Nissan Rogue. Sales man said he needed my personal information first. I handed him my license, this we I tried to get an out the door price on a 2015 Nissan Rogue. Sales man said he needed my personal information first. I handed him my license, this went back and forth, then the usual sales tactic how much do you wanna pay for the car. Then he goes on to scribble on a piece of paper for me to sign without disclosing the price of the car they didn't even have in stock with the options I wanted. So I just got up to walk out and the manager tries to stop me. So I told him I got out the price from other dealers without giving my personal information. He wanted to know how much, since I wouldn't tell him he send me and my wife on our way. As a result of this bad experience my wife no longer wants to go car shopping. I will not recommend this dealer to anyone ever. More

Excellent people,exceptional service Been to a few dealerships in central Florida and reed Nissan in Orlando is second to none! By far the best experience I ever had buying a new car. I n Been to a few dealerships in central Florida and reed Nissan in Orlando is second to none! By far the best experience I ever had buying a new car. I never felt pressured and treated with upmost respect by there highly experience and professional staff,in particular Eddie Peralta & Vincent Mancuso. I highly recommend this dealership for anyone's next car purchase!. All roads do lead to Reed Nissan in Orlando!. More

Explained I was contacted back by dealer and given a thorough explanation of transaction. Very pleased with response. Kenny explained the number in detail. Wo I was contacted back by dealer and given a thorough explanation of transaction. Very pleased with response. Kenny explained the number in detail. Working to see if a deal is made based on my situation. More

Never answer phone Calls Experience full negative. Mr. Mancuso never replied a phone call even an e-mail; in spite all documents were sent to his address. Bad Customer Service Experience full negative. Mr. Mancuso never replied a phone call even an e-mail; in spite all documents were sent to his address. Bad Customer Service. Mr Woody never looked at your face and with gum all conversation. Policies but having a person from 5PM till 11PM, because there was a paper missing: it is not acceptable. Emails and calls and never, never, there was an answer. I will not advise potential customers to go there. Juan Paez May 31 2015 More

Great experience My sales representative was Tommie and he went above and beyond to make sure I got what I need and asked for. This was a great experience and I will c My sales representative was Tommie and he went above and beyond to make sure I got what I need and asked for. This was a great experience and I will continue to tell people about it. More

Poor service after the sale I bought a used car on Sunday. I asked for the service paperwork and the spare key for the vehicle. 10 days later still waiting for these two small it I bought a used car on Sunday. I asked for the service paperwork and the spare key for the vehicle. 10 days later still waiting for these two small items. Called and the operator states she cannot get someone on the phone and can only send me to a desk and if someone answers then ok if not I have to leave a message. What kind of dealership cannot connect with a manager. I have been told by my salesman 3 times he would take care of it and even the manager told me he had the key on his desk and would send it out but that is 7 days ago too and still no key or paperwork that the manager promised. More

dishonest tactics, completely unprofessional Reed Nissan confirmed an appointment with me to test drive a Nissan Frontier they didn't actually have. It had been sold a week prior to someone else, Reed Nissan confirmed an appointment with me to test drive a Nissan Frontier they didn't actually have. It had been sold a week prior to someone else, and they called me out anyway so they could show me a nowhere-near comparable Chevy Colorado while they tried to "find the keys." The only reason I found out what actually happened is the current Frontier owner showed up at the dealership while I was there and confirmed for me when and where she had bought it. So it looks like I fell for a bait-and-switch at Reed Nissan. I'm still in the market for a truck, but I won't be spending any time looking at this place. More

My best car buying experiance ever!!! Hello my name is Nicholas Zaharris I am 92 years old and I would like to thank Z Mari for being patient and honest. I was brought in by my son and dau Hello my name is Nicholas Zaharris I am 92 years old and I would like to thank Z Mari for being patient and honest. I was brought in by my son and daughter who happen to own Nissans. we met Z Mari when we pulled in the dealership he showed me 3 different cars and also understood what we wanted to accomplish and he got us there with honesty and it was very pleasant. Thank you Z Mari I hope you have a great 2015 God Bless u!!! More