Reed Nissan

The best car buying experience in my life!! Reed Nissan is not the closest dealer to me and I initially went to another 1st. I worked with them for a couple days but we were still really far apa Reed Nissan is not the closest dealer to me and I initially went to another 1st. I worked with them for a couple days but we were still really far apart and I was about to give up. Reed was working with me as well via email but I was not going to visit since the other dealership was so far apart looking at the same vehicle (and they were a 40 minute drive). In a non-pressure way I was invited to come down anyway after they looked at the #'s I sent them via email. I know I was asking a lot (good price for trade, truecar price, plus great financing) but I decided to see what they were going to offer. I arrived at about 8PM believing I was just checking things out and would most likely leave with my car again disappointed.... The salesman Jorge, presented a sheet with the exact figures I asked for via email (trade-in value, car price, and interest rate). 1st try, I've never experienced anything like this before when buying a car. At that point I was suspicious that something would fall through or wasn't what it seemed. Well I was wrong, by 10PM I was moving all my stuff into my brand new Murano, the exact car I wanted with the exact features. I can truly say that I have never had even close to as good of an experience buying a car from anywhere in the past. I'm absolutely overjoyed with the new Murano and Reed has earned a customer for life if this is the way they keep doing business. Thanks for a great deal and awesome experience in car buying!!! To note: Apparently as Reed is a bigger volume dealer than the other local Nissan Dealers so the have a little more leverage on price, they also offer McCoy credit union for financing, and were clever enough to find an additional incentive from the company I work for. A job well done. More

Sunroof was my main concern I've given the rate of five stars because they never gave up on what I was looking for in a car. A sunroof was very important to me. Karim looked high I've given the rate of five stars because they never gave up on what I was looking for in a car. A sunroof was very important to me. Karim looked high & low for Sentra with a sunroof. Finally a sunroof was @ another lot. Wow, that was awesome customer service! Thanks guys! I am truly Happy with my new Sentra. Everyone from service to staff...hi fives all around! More

Purchase of 2 used vehicles Went to this Dealership with the intent of getting our son and my wife a new vehicle each. Our Sales Consultant Stephan Karamyan was so helpful and kn Went to this Dealership with the intent of getting our son and my wife a new vehicle each. Our Sales Consultant Stephan Karamyan was so helpful and knowledgeable. helped us to find something that suited both their needs in one afternoon. I would definitely recommend him to anyone who needs assistance purchasing a new or used vehicle. He went above and beyond! More

New Cars for my son and i Can't thank Stephan Karamyan enough for his help and patience yesterday when my family and I went into the Orlando Nissan Dealership looking for new v Can't thank Stephan Karamyan enough for his help and patience yesterday when my family and I went into the Orlando Nissan Dealership looking for new vehicles! He took the time to really get us a good deal and find us something that suited us both. He took very good care of us. More

Out of State? STAY AWAY! Bought a Nissan 370z Nismo online with help from Reed Nissan. They were pretty rude at first with me wanting to secure my own financing, so I let the Bought a Nissan 370z Nismo online with help from Reed Nissan. They were pretty rude at first with me wanting to secure my own financing, so I let them give it a go. Flew to Florida from Iowa to drive the car back home. All seemed well, but there were a few flaws with the CPO vehicle I just purchased. It was dark when I picked it up so couldn't address anything. Buying a Certified Pre-Owned vehicle at almost $40,000, you would think they would take care of some cosmetic issues and maybe spring for a new set of tires? WRONG! That is only the half of it. Had to take it to the dealer in Iowa for a check engine light, only to find out the car was sold illegally for not having catalytic converters and tire pressure monitors had been removed. Car had test pipes on it. I paid $180.00 to find out something they should have just told me. I have the full warranty, but the dealer didn't want to flag the vehicle for no catalytic converters, so I paid cash. Filed a full report with Nissan USA and got reimbursed through them. They also raise the price of the car $1000 AFTER I had already agreed on the price, stating that because I was out of state and it was done on the internet, that they HAD to! BS! Also, they NEVER call you back! I'm now driving on an expired dealer tag waiting for my license plates and registration, which were supposedly filed March 30th. It's now more than 2 months since I purchased the car! 5-6 calls later, still waiting on information as to where they are, STILL, NO CALL BACK! Stay away! they want your money, but after you are out the door, they pretty much wash their hands of you!! UPDATE: Guess what? Weeks later after being promise license plates and being over nighted a temp plate, STILL NO PLATES! They told me again after I called that the plates were in and even filled out a FED EX Overnight LAST week! Still no information of plates even being picked up by Fed Ex. Guess what? No phone calls from anyone either about the promised phone calls to remedy prior complaints! How is this dealership even in business?? More

Sales I have to say, I expect great service and communicative people when I am purchasing a car. I had an absolutely amazing experience at Reed Nissan in Or I have to say, I expect great service and communicative people when I am purchasing a car. I had an absolutely amazing experience at Reed Nissan in Orlando. They all exceeded my expectations, and I can be pretty hard to please, I was very extremely pleased with Sam the salesperson; his expertise, patience and help made my experience from beginning to end wonderful! I definitely recommend this dealership!! More