Regal Acura - Service Center

He was very knowledgeable, and courteous He assisted us throughout the process of purchasing our new vehicle throughout the process of purchasing our new vehicle More

When I took my car for maintenance with an appointment, I still didn’t get my car back until five hours later, when the service department was already closed, because they forgot to call me to pick up my car still didn’t get my car back until five hours later, when the service department was already closed, because they forgot to call me to pick up my car. Also, after they gave me the prices to approve the services needed, I found out at pick up that the service was not performed because they didn’t have the very expensive parts. This was not a nice experience. More

Had a basic oil change appt scheduled for 8:30. It took more than 2.5 hours for the service to be completed. Thats way too long. It took more than 2.5 hours for the service to be completed. Thats way too long. More

It was a quick process. And when I changed my mind on the color of the vehicle, it was no problem. And when I changed my mind on the color of the vehicle, it was no problem. More

Very good. Not pushy. Friendly and the mechanics are competent Happy to oblige thank you! Not pushy. Friendly and the mechanics are competent Happy to oblige thank you! More

No pressure. This is my third car that I have leased and Troy has been my sales person each time. Could buy closer to home but I like the way the people at regal This is my third car that I have leased and Troy has been my sales person each time. Could buy closer to home but I like the way the people at regal treat you. More

Frustrating experience all around. So many calls and texts from the dealer and insurance company. Regretting buying my Acura from Regal at this point I would expect a much easier exper So many calls and texts from the dealer and insurance company. Regretting buying my Acura from Regal at this point I would expect a much easier experience with a luxury brand. More

Good Good clean and friendly Good clean and friendly and nice place to go to take you service on you vehicles nice place to go to take you service on you vehicles More

I'm always kept informed and that's important. The customer service is always welcoming and friendly and professional. It's also nice while you want you can get free coffee ??? The customer service is always welcoming and friendly and professional. It's also nice while you want you can get free coffee ??? More

Wilson my service advisor was very helpful and provided great service. He addressed all my questions and concerns in a professional manner. great service. He addressed all my questions and concerns in a professional manner. More