Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Chevrolet
Lakeland, FL
1,282 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,282 reviews
October 21, 2019
l. My average gas mileage was reduced from 23.3 to 11. 2. The Rt rearview mirror was knocked and couldn't be focused. I worked with it and it's OK now. 3. The Rep kept raving as to how "filthy" my lines 2. The Rt rearview mirror was knocked and couldn't be focused. I worked with it and it's OK now. 3. The Rep kept raving as to how "filthy" my lines were and they all needed flushing -- I finally gave in; however, again the car has only 20K miles on it and I've never had any type of problem and I've NEVER had any lines flushed, AND anyone with any experience at all knows that when oil needs changing, IT IS ALWAYS FILTHY. (A few years ago when I took a new car in for servicing and the Rep asked if I ever used my brakes because the pads looked unused. But on the very next servicing, a Rep approached and said that the brake pads were really bad and needed replacing. When I hesitated, he said, we've already started replacing them. I felt trapped and agreed to the replacement, but I didn't return to Regal for several years -- even to buy a new car) 4. I went in for a nail in the tread and was told that all of the tires needed replacing (the car has only 20K miles) and I got no paperawork with the type of tires put on the car. "Dire need" for tilres is not the same as "Recommended" as noted on the bill. 5. I took a coupon with me and when I paid, the Rep said she gave me a discount of $90 -- the bill shows a discount of $40. More
by MARGIENIKOLS
Verified CustomerEmployees Worked With
Service Rep in the second seat
October 21, 2019
OIL change Misael Ortega and Lisa Guthire were so pleasant and friendly. I went in to get an oil change for my Chevy Cruise and Lisa came to find me to tell us Misael Ortega and Lisa Guthire were so pleasant and friendly. I went in to get an oil change for my Chevy Cruise and Lisa came to find me to tell us that there was more that needed to be done with my car.....I was totally not expecting that. I decided to trade my Cruze to a new Chevy Trax. Misael was very helpful and very polite to me. I would highly recommend going to this dealership. More
by LWILEY0528
October 21, 2019
Great service I went in for a recall and oil change and Kevin was the one who helped me. Great guy. Very professional. Would recommend him for all your needs. I went in for a recall and oil change and Kevin was the one who helped me. Great guy. Very professional. Would recommend him for all your needs. More
by JEFF.BROWN13
Employees Worked With
Kevin Colley
October 18, 2019
Great service Everyone was great and courtesy. I really enjoy my wait and the snacks in the lobby. Love the time it took my car to get its service and wash great jo Everyone was great and courtesy. I really enjoy my wait and the snacks in the lobby. Love the time it took my car to get its service and wash great job... More
by MICHAELJOHNSON.JOHNSON911
Employees Worked With
Stan May
October 18, 2019
Engine light check, oil change, tire rotation Had check engine light come on during an out of state trip. Brought car in upon return for that and preventive maintenance. Lisa and team is always to Had check engine light come on during an out of state trip. Brought car in upon return for that and preventive maintenance. Lisa and team is always tops. Took care of it asap and I wasn't there too long. More
by louann.johnson
Employees Worked With
Lisa Guthrie
October 18, 2019
Great Experience! Getting oil change and setting up new vehicle with Regal. My service advisor was Jarrett and he was knowledgeable and friendly. Overall great experien Getting oil change and setting up new vehicle with Regal. My service advisor was Jarrett and he was knowledgeable and friendly. Overall great experience and would recommend Regal to my family and friends. More
by RIASKISARAH
Employees Worked With
Jarrett Schrom
October 17, 2019
4 stars I paid for a service plan at purchase of my truck. Regal's policy now is, you pay if you don't inform clerk that you have a service plan. All my prev I paid for a service plan at purchase of my truck. Regal's policy now is, you pay if you don't inform clerk that you have a service plan. All my previous visits this was automatically in the system. Now Regal has taken the service plan you paid for out of the system. More
by Ram Truck
Employees Worked With
I don't remember name
October 17, 2019
Awesome Service Center Have visited this location numerous times always professional in both sales and service. There is no other place to purchase a Chevrolet anywhere in Have visited this location numerous times always professional in both sales and service. There is no other place to purchase a Chevrolet anywhere in Florida. More
by JIMC22810
Employees Worked With
Lisa Guthrie
October 17, 2019
A great review for great service Both Kevin and Jarrett helped with checking on recall info along with getting our car in and out in a reasonable time and the car looks better than ev Both Kevin and Jarrett helped with checking on recall info along with getting our car in and out in a reasonable time and the car looks better than ever. Thanks guys you rock. More
by LakelandMic
Employees Worked With
Jarrett Schrom, Kevin Colley
October 17, 2019
Truck Service Took my 2014 Silverado for service and to check on a recall. They were able to do the recall and service in a timely manner. Took my 2014 Silverado for service and to check on a recall. They were able to do the recall and service in a timely manner. More
by ADAVIS80
Employees Worked With
Kevin Colley
