Regal Chevrolet

The dealership is beautiful with a wide inventory, and the staff was very polite and professional. My salesman Jarrod was very nice and presented a financing option I had never heard of before known as a the staff was very polite and professional. My salesman Jarrod was very nice and presented a financing option I had never heard of before known as a one time 3 year lease. I had worked the Cash deal on the internet prior to going to the dealership, and told Jarrod I was not interested in financing. As we were looking at the 2026 Trax 2RS he brought up that he had talked to the manager the one time lease option, which for an older adult this appeared to be a great option. We sat down at his desk and had my Buick Encore evaluated for trade and it came back a little less than what I had figured online, but it turned out he had used a different source than what they used online. The real difference came in the cost of the new car. Long story short, they had taken the MSRP, subtracted the Regal Discount and then added in a dealer option known as Regal Care. I told Jarred I did not want this in the deal. He said they would leave it out. When it came time to sign the lease deal this was still in there. They blamed the difference on the new computer system. I later found the math showed otherwise. I am not sure if this can be corrected. Everything else is fine paper wor More

He was asked a very simple question about a warranty on my vehicle when coming to pick it up and instead of answering and talking about it respectfully he proceeded to be very disrespectful to me and my mo my vehicle when coming to pick it up and instead of answering and talking about it respectfully he proceeded to be very disrespectful to me and my mother. And didn't help in any way. Along with this incident he was notified on my warranty as well as the lift insurance through allied and kept insisting that it would cover costs or anything. Overall he was disrespectful and in helpful. More

Everything went good and was done sooner than was told ot would take when I called would take when I called More

Joe is a great guy. He makes it easy on me to service my truck. Thank you He makes it easy on me to service my truck. Thank you More

Service was fast and friendly. Work was done faster than expected. I dropped my truck off on Friday and was told it wouldn't be ready until Wednesday. However I got the truck back Work was done faster than expected. I dropped my truck off on Friday and was told it wouldn't be ready until Wednesday. However I got the truck back on Monday. I was happy. More

As always great service and great value Always great service great value. Friendly environment Convenient service great value. Friendly environment Convenient More

Its been 2 weeks of excuses for a fuel cover, plus they attempted to overcharge me, glad I had my facts in front of me, its still not complete! attempted to overcharge me, glad I had my facts in front of me, its still not complete! More

Amazing . Came in for a new truck and suv . Travis made it an enjoyable experience . Took care of me and my family . He went above and beyond !! I won't be bei Came in for a new truck and suv . Travis made it an enjoyable experience . Took care of me and my family . He went above and beyond !! I won't be being another vehicle from anyone else . He gained a customer for life! More

I had my Tahoe scheduled for an oil change and was told it would be with 1.5 hours to get it done. I expressed to Emmy I was pressed for time with an appointment. She had my Tahoe completed in 30 min or le it would be with 1.5 hours to get it done. I expressed to Emmy I was pressed for time with an appointment. She had my Tahoe completed in 30 min or less this visit. Record time! Much appreciated by the whole team. Well done by Emmy and her team!! Thank you once again! More

Got an appointment in a reasonable time and attended to my need . Resolved problem my need . Resolved problem More