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Regal GMC

Lakeland, FL

4.2
415 Reviews
Regal GMC carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Lakeland. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next GMC, at Regal GMC, we have competitive lease specials on new GMC vehicles. Regal GMC also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. Whether you’re looking for new or pre-owned, Regal GMC is your trusted dealership in Lakeland. We look forward to seeing you soon.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 415 reviews

December 14, 2023

Absolutely zero communication made on dealership side. Called several times and no answer. Needs better communication More

by KIMHEFNER99
Recommend Dealer
No
Employees Worked With
Chris and Austin
Dec 18, 2023 -

Regal GMC responded

We would like the opportunity to investigate your feedback further. Please feel free to reach out to customerservice@regallakeland.com or call 863-333-4686 with any further comments or concerns you wish to share.

December 05, 2023

Ray is always so helpful and is always honest with me when it comes to my vehicle's needs More

by Apwinters5
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Taylor
Dec 08, 2023 -

Regal GMC responded

Thank you for trusting Regal Honda with your service needs.

November 29, 2023

Easy process. ..friendly salesman..all around great experience..great prices..always go here to get my cars because of the variety that they have to choose from.. More

by jbryant448
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Roberts
Dec 08, 2023 -

Regal GMC responded

Congratulations! Thank you for choosing Regal once again!

November 24, 2023

We dropped our car off on Friday for an oil change and to check a few things out and kept my car overnight. I could not get anyone to communicate with me and we were leaving on a trip on Monday. Very frustra More

by JSHEFFIELDMOM
Recommend Dealer
No
Employees Worked With
Austin b
Nov 28, 2023 -

Regal GMC responded

We’re sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We would like the opportunity to investigate your feedback further. Please feel free to reach out to customerservice@regallakeland.com or call 863-333-4686 with any further comments or concerns you wish to share.

November 09, 2023

Thank you for asking my opinion. I’m greatly disappointed with Regal GMC. I’ve give them an opportunity to make right by a sale and they have dropped the ball twice. Please don’t sel More

by Brittany Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlton Queen is my husband- look up who sold him this bogus package and you can also see where we have made a visit 2 years in a row for “ceramic coating”.
Dec 08, 2023 -

Regal GMC responded

We would like the opportunity to investigate your feedback further. Please feel free to reach out to customerservice@regallakeland.com or call 863-333-4686 with any further comments or concerns you wish to share.

October 31, 2023

Raul was very professional and kind. He was able to take his time and answer any question that I had and he even had the service tech come and explain and issue I was having. He also More

by ALCAROLSWAMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Pagan
Oct 31, 2023 -

Regal GMC responded

Thank you for your great review. We are delighted to hear that you had a positive experience with Raul.

October 31, 2023

We just purchased a GMC Terrain from Regal in Lakeland, FL with Luke Goodman! He was so helpful, informative, and a pleasure to work with! The manager was also very helpful and friendly. They got us on the More

by kirkwoodcarol15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Carrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Goodman *****, Mike Galloway
Nov 01, 2023 -

Regal GMC responded

Thanks so much for sharing your experience with us. Congratulations on your new Terrain!

October 27, 2023

Chris is very friendly and professional. He took his time to explain to me what was the issue.. I have another appointment with Chris again for a transmission flush.. More

by carlostorres706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Montry
Oct 30, 2023 -

Regal GMC responded

We really appreciate your business and helping to share the word about Chris.

October 24, 2023

Great people to look after customers. Always attentive, on time and helpful. Chrissy Hartman is the very best at her job and I wouldn’t go anywhere else for service. More

by BUDDY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Regal GMC responded

It’s great to hear that you had a positive experience with Chrissy, she's a customer favorite.

September 28, 2023

Very attentive and quick, relaxing chairs Jessica made sure I knew where everything was and about the complimentary snacks and water More

by ffy2k73
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 04, 2023 -

Regal GMC responded

Thank you so much for taking the time to leave an excellent review. We really appreciate your business.