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Nate Small
Nate Small at Regal GMC

Nate Small

GMC Service Specialist

Regal GMC

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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3.5
6 Reviews
3.5

6 Reviews

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6 Reviews of Nate Small

May 10, 2026

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Employee Rating

Two times separate appointments they promised they would fix my vehicle I’ve been waiting since February and it’s may absolutely the worst service department in the United States period More

by Bucsfan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chrissy Hartman, Ray Taylor, Shalymov Isaac, Johnny Mullins, Sean Bryant

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May 19, 2026

Regal GMC responded

I'm sorry to hear about these concerns and would like to make sure they get addressed to your satisfaction. Please feel free to reach out to Brian Guber (863) 904-2106 - Service Lane Manager to discuss.

May 21, 2026

Bucsfan1 responded

What can we discuss after four months of. Lies? It makes zero sense to me replacing a component would take this long not to mention I was forced to prepay for the part that never came your service department is a joke nobody can afford to laugh at. I called on Friday may 15th at 1252 just to see what kind of lie I would be told and sure enough the part was on it’s way should be in 2-3 days today’s the 21st by the way. That’s the business model? keep lying to a costumer that makes great service again worst service department in the country no comparison. crazy part is there is no option for Zero stars because that’s what I would give

May 06, 2026

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Employee Rating

We had a great experience at Regal GMC We took my car in for service. Learned there was a couple xtra things wrong with it. We traded in for a newer vehicle. Thanks to help of Issa, Stan & Lacey. All exce More

by carlajd6519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman, Ray Taylor, Shalymov Isaac, Johnny Mullins, Stan May, Lacey Palmer , Issa

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May 19, 2026

Regal GMC responded

We sincerely appreciate you taking the time to share with us your experience at GMC.

February 01, 2026

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Employee Rating

Good service not too long of a wait Will return if given another coupon Nope More

by paulmangal_863
Recommend Dealer
Yes

Other Employees Tagged: Nate Small

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Feb 03, 2026

Regal GMC responded

Thank you so much for taking the time to leave us feedback.

December 26, 2025

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Employee Rating

When being checked in I was asked several pertinent questions. I wasn't offered anything towards seating or beverages like a few customers that checked in after me. When I picked up my vehicle, it had More

by commonsense20177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 05, 2026

Regal GMC responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

December 19, 2025

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Employee Rating

I was there for an oil change . ... I was working in the waiting area. A salesman came in and wanted to sell me a new car. He was extremely pushy wouldn't take no for an answer. Push More

by bridge6pack
Recommend Dealer
Yes

Other Employees Tagged: Nate Small

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Jan 06, 2026

Regal GMC responded

We’re sorry to hear about your experience during your visit. That is certainly not how we want any customer to feel, especially when you were there for routine service and needed a quiet space to work. We appreciate you bringing this to our attention. While our team aims to be helpful, we never want anyone to feel pressured or uncomfortable. Your feedback will be shared with our sales management team to ensure this is addressed and that we respect customers’ time and boundaries moving forward. Thank you for letting us know, and we hope you’ll give us another opportunity to provide a better experience in the future.

December 11, 2025

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Employee Rating

Quick efficient car buying experience. ..no wasted time or effort...in and out painlessly. That's all you get. More

by moondog
Recommend Dealer
Yes

Other Employees Tagged: Nate Small

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Jan 05, 2026

Regal GMC responded

Thank you!

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