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Regal Honda

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
3,999 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,999 reviews

June 26, 2021

I have a positive experience and the staff are friendly professional More

by BOB7718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Regal Honda responded

Thank you Bob!

June 25, 2021

I have purchased two vehicles from Regal in the last twenty years. I am extremely happy that the staff has been consistent and extremely focused on customer care. More

by JENNIFER.WHALEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard
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Jun 25, 2021 -

Regal Honda responded

Thank you Jennifer, for your kind words and for choosing Regal for your vehicle purchases :)

June 25, 2021

This dealership used to wash and vacuum the front floorboard your car with each oil change, last two times they have done neither. More

by LISA.HAZELTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
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Jun 25, 2021 -

Regal Honda responded

Lisa, we still have the courtesy car wash that is performed with every service (as long as weather is permitting) The vacuum is by request only to help speed up the process of returning your vehicle to you. Next time let your service advisor know this is something you look forward to.

June 25, 2021

Sales person told me their were only two trucks in the state of Florida like the one I purchased. I went on line and found at leased two more just in the area. No truth in what he said More

by DODGE624
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
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Jun 28, 2021 -

Regal Honda responded

We use a dealerportal that shows us other inventory in the area but if the specifications are slightly different they may not show up. we apologize for the inconvenience.

June 24, 2021

Polite and on time. The folks that greeted me when I arrived, awesome! More

by MTHJHALL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2021 -

Regal Honda responded

Thank you

June 24, 2021

Everyone was very courteous especially the young lady in the payment office who helped me with coffee and WiFi. More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2021 -

Regal Honda responded

Happy to hear, the coffee is pretty great too :)

June 24, 2021

Service was great! David was a great person as well More

by FFAGRL2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David and kaylee
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Jun 25, 2021 -

Regal Honda responded

Thank you for choosing our service department!

June 24, 2021

Everyone was fantastic! They all helped and treated me like I was the most important person there, even though the dealership was busy with lots of customers. I never felt like they were annoyed or trying More

by mrsrogers725
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy De La Rosa
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Jun 25, 2021 -

Regal Honda responded

That's fantastic to hear, all of our customers are important to us :) congrats on your new Honda!

June 24, 2021

Took to long waiting to prosing the paperwork for the car! If we were going to be that long should have a gift certificate for out Back! From Rene and Paula Benoit More

by Love my car
Customer Service
Recommend Dealer
Yes
Employees Worked With
Baziel Cabrera, Sammy De La Rosa
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Jun 25, 2021 -

Regal Honda responded

Thank you for your feedback, we will share this with our team. The "paperwork" is usually a quick digital process unless we have hiccups with the bank. We will have our staff look into this.

June 24, 2021

I have always received great service at Regal Honda! Would recommend to all my friends. More

by Ro0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Report | Print
Jun 25, 2021 -

Regal Honda responded

Thank you we appreciate your recommendation!

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