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Regal Honda

Lakeland, FL

4.5
3,995 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,995 reviews

June 18, 2021

Everyone I dealt with at Regal Honda was both friendly and helpful. My experience was pleasant, and I would certainly recommend Regal Honda to friends and family. More

by mariann5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy De La Rosa
Jun 23, 2021 -

Regal Honda responded

Congratulations on your new vehicle!

June 18, 2021

Jessica is AMAZING! She definitely has a gift for customer service. She even helped clean my car as it hadn’t been done when I arrived. I will definitely ask for her next time I have either of my c More

by LSVIGNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jun 23, 2021 -

Regal Honda responded

We love Jessica :)

June 18, 2021

I have good a bad experience. This time they solve the issue however, some other time they charge higher prices and the service was not the best More

by Analia76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jun 23, 2021 -

Regal Honda responded

We appreciate your comments and value your honesty!

June 18, 2021

Ray was great! He checked up on me a few times while I waited and he was accommodating; he ensured the work was completed within the specified timeframes. More

by lindseyciesla
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Thank you Lindsey!

June 18, 2021

This was the 1st I’ve been to this dealership; which was very clean & Rob was super welcoming and sweet, answered all my questions with great detail. More

by Montero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Thank you for the feedback!

June 18, 2021

I went to the location and I see Jessica and she's helping so much thank you very much for your good service , will come back again More

by maherelhelw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Jessica, Lisa Cheshire, Matt Bell, Andre Betances, Baziel Cabrera, Clayton Fisher, Mallory Bartle, Ryan Campbell, Fresther Botello
Jun 23, 2021 -

Regal Honda responded

Thank you for your feedback!

June 18, 2021

Everyone was very nice and attentive. I had my oil change and was in and out quickly. A well organized, efficient and friendly group of people. More

by K. Summers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

We value your feedback and look forward to working with you again on any future service needs for your vehicle!

June 17, 2021

Great experience Second Honda purchased from Regal. Fresh was courteous and professional. It was a great experience. Thanks to Sal for offering more for our 20 year Civic trade in with 2600 miles More

by pennylobo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Voci, Sammy De La Rosa, Fresther Botello
Jun 23, 2021 -

Regal Honda responded

Congratulations on your new vehicle!

June 17, 2021

Visited: for tire rotation & to check car before a trip Service: great Employees: were friendly and professional Car: ran well and was clean! Thank you! More

by AMARYLLISGFPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was told Michael worked on the car., Jessica Torres
Jun 23, 2021 -

Regal Honda responded

Thank you for the feedback on your recent visit to our service department!

June 17, 2021

Does not really follow through and or answer questions. I had to keep calling to get information.just wish had better communication. Maybe better next time More

by jenniferwilson599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Torres
Jun 17, 2021 -

Regal Honda responded

Hi Jennifer, we apologize for any frustration that you have experienced! As I'm sure you saw first hand, we have been short-staffed and have had a bit of an issue keeping up with the volume of repairs that have been brought into the dealership. To that end, we are actively re-staffing and working hard at bettering our communications with our customers. Please know that we appreciate the patience that you have shown and look forward to working with you again on any future service/sales needs that you may have. If you have any other concerns or insights that you would like to discuss, feel free to contact me at (863)577-3205. Thank you again for choosing Regal! Kelli Woodside

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