Regal Honda

I was very satisfied. Chrissy was very knowledgeable and treated me very well . I like dealing with her she has always been able to answer all my questions treated me very well . I like dealing with her she has always been able to answer all my questions More

Took the car in for service, and as Always Ray Taylor did an excellent job keeping me informed of each step and on estimated time of completion!! Thanks an excellent job keeping me informed of each step and on estimated time of completion!! Thanks More

Dealership was willing to go the extra mile and negotiate price. They provided a good price for the new car I bought and a very fair value for my trade. They definitely wanted to make the sale. price. They provided a good price for the new car I bought and a very fair value for my trade. They definitely wanted to make the sale. More

I want to thanks Austin, Marlon and Freddy for all the help through the process of buying my Honda Pilot I love it and I highly recommend. help through the process of buying my Honda Pilot I love it and I highly recommend. More

This service center was very good. Ray and Austin took great care of us for our first oil change for a CRV purchased in January. It all went wrong when I mentioned that we were told, when we bought the ca great care of us for our first oil change for a CRV purchased in January. It all went wrong when I mentioned that we were told, when we bought the car , that our first service was free. We were directed to Matt Bell, the sales manager, because we had nothing in writing. He rudely asked if we had anything saying we had a free oil change. We said we didn’t and he told us we were trying to get something for nothing. Barry explained that wasn’t the case that we were asking for what we were owed. We have bought other vehicles at Regal and were always given a free first time oil change. We didn’t realize we needed documentation of what we were told. We thought it came with all new car purchases. This isn’t the first car we have ever purchased. Barry and Matt got into a heated conversation with Matt telling Barry to leave his office many times and to “have a nice day” multiple times. Plainly he didn’t care if we had a nice day or not. Matt did finally agree to the oil change and Ray took off the tire rotation. We have never had anyone talk to us the way Matt did. I can only imagine that he was having some kind of horrible day and we got the brunt of it. I wouldn’t think a Honda Dealership would have a person like Matt come anywhere close to customers. As I said in the beginning, the Service Department took great care of us and we would recommend them to friends. The dealership, while Matt is working there, would be off limits to us and any kind of good recommendation to friends. More

Chrissy save me in a pinch. Car would not start. She sent over service vehicle to give me a jump. Right before closing. Thank You so much! sent over service vehicle to give me a jump. Right before closing. Thank You so much! More

Ryan and Josh were amazing. They were accommodating and helpful throughout this whole car buying process. The service manager was also amazing and made the experience a good one. helpful throughout this whole car buying process. The service manager was also amazing and made the experience a good one. More

I have never been into your service department because I just purchased a new car . But your sales men did a great tremendous job. I'm very happy just purchased a new car . But your sales men did a great tremendous job. I'm very happy More

Clayton was great. I love the new Honda. Clayton helped break down the price difference and the pros and cons of each trim to make sure I got the right one. break down the price difference and the pros and cons of each trim to make sure I got the right one. More

Everyone was very respectful. Jonathan the salesperson was awesome and extremely patient and made sure I was satisfied. James the finance manager was awesome also. I would definitely recommend others to t was awesome and extremely patient and made sure I was satisfied. James the finance manager was awesome also. I would definitely recommend others to that dealership (Regal Honda, Lakeland) I love my Honda CR-V. More