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Regal Honda

Lakeland, FL

4.5
3,994 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,994 reviews

June 17, 2021

Chrissy Hartman is simply the greatest! Always willing to go the extra mile. We will always buy our cars at Regal Honda because of their great service with Chrissy. Best customer service ever!! 👍🏻 More

by charlie_dawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

We love Chrissy, and agree that she is the best :)

June 16, 2021

This is the first time I ever bought a Honda. I enjoyed working with Clayton Fisher, he did a great job with every question I had. Also Michael Greenhow was very helpful. I appreciate both of them helping More

by CAPTJBERRY1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Fisher, Sammy De La Rosa
Jun 16, 2021 -

Regal Honda responded

Congratulations on your new vehicle!

June 16, 2021

Work was done in a good ti me frame and Rob got what needed to be taken care of after we explained why we came in. More

by ALANDLOR
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Thank you for the feedback regarding your recent visit to our service department!

June 16, 2021

Everyone at the dealership was nice and friendly. Sheron was very patient with us and told us about the vehicle and helped us find the color of car and interior we wanted. More

by Kathy R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Regal Honda responded

Congratulations on your new vehicle Kathy!

June 16, 2021

Vehicle Service B 1 6 performed in time agreed. Good communication from dealership. The service associates were helpful and price was reasonable. Dealership was very busy. More

by enmaloney
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Regal Honda responded

We appreciate you choosing Regal for your vehicle's service needs!

June 15, 2021

Took too long, due to a few mistakes… we spent about 5 hours. We could have been done in under two, if we could have talked to the manager directly. More

by HUMPHREY9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Regal Honda responded

We apologize, but you can ALWAYS speak to the manager on duty. There are usually several in each building that can assist.

June 15, 2021

Not willing to add to my ratings. Maybe whole transaction took a little too long if I must comment. word word word word word word More

by BROC7079
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Allen, Ryan Campbell
Jun 16, 2021 -

Regal Honda responded

Thank you for your feedback. Finding a vehicle you want is the most time consuming part, but we are glad to see you found one that was right for you

June 15, 2021

It was a great experience. Everyone was so helpful and knowledgeable. I felt very comfortable especially being a woman I was treated with poise and intelligence. Highly recommend the dealership and all it More

by soohbear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bell
Jun 16, 2021 -

Regal Honda responded

Thank you and congrats on your new vehicle.

June 15, 2021

Adam the Express service person is a leader. He was short staffed and calmly complete the tasks that needed to be done. I will be back. More

by sweeney19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 16, 2021 -

Regal Honda responded

Thank you & hopefully we won't be short staffed that day :)

June 13, 2021

My advisor, Jessica, made my experience amazing! She went above and beyond for me. However, The part should have been covered under recall or warranty More

by nicgtucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jun 14, 2021 -

Regal Honda responded

Thank you for your feedback, Unfortunately we do not decide if things are covered underneath warranty or recall that is the manufacturer. If you think this was done in error please contact your service Advisor or David Voci, Honda Service Manager at 863-687-8000 xt 1082.

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