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Regal Honda

Lakeland, FL

4.5
3,993 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,993 reviews

May 13, 2021

Not happy with service. Pd. To have tired rotated n it was not done. Worker did not go over report with me. Car was wet not vacuumed. Very poor service! More

by GREE1919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Regal Honda responded

We no longer do the courtesy vacuum, it is an added service that must be requested, but still do the free carwash! We apologize for the inconvenience. We reviewed the photos of your vehicle at time of drop off, and the tires were indeed rotated, their are distinct markings on the rims. If you would like to discuss further please contact customer service manager Alaina Southern at 863-333-4633

May 13, 2021

When I went in to get an oil change the staff was very efficient, helpful. Overall I was very pleased with the service I was given More

by EPADGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Regal Honda responded

glad we could help!

May 13, 2021

One of the best, down to earth, salesman that’s ever worked with me to get the car i’ve wanted for a couple years now at the price I wanted! Highly recommend Mr. Hernandez to be your car salesman! More

by Crystal.A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Regal Honda responded

Congrats!!

May 12, 2021

This is the second car I have purchased in 2 weeks from Regal Honda. They have a very Friendly staff, they keep things moving and have great customer service. More

by KBELL72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bell, Sammy De La Rosa
May 13, 2021 -

Regal Honda responded

Thank you for choosing Regal TWICE! We appreciate you :)

May 12, 2021

The sales department is good, but service won’t pick up their phones. Really hard people to get in touch with. I’ve been a Honda owner in Lakeland for 5 years and two cars, and have always had this proble More

by jlilly5001
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rone, James Henry
May 13, 2021 -

Regal Honda responded

We apologize for the inconvenience and are working on a solution to this ongoing problem. We like to give the customer in front of us our undivided attention, making it difficult to answer the phone at times. Our service BDC department would be happy to schedule your appointments though

May 12, 2021

After I explain to them I was in a rush to get to my new job on time, they got me in and out with within 45 minutes. Great service 👍 More

by andreavpacheco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
May 13, 2021 -

Regal Honda responded

Thank you and congratulations on your new job!

May 12, 2021

Friendly, knowledgeable employees. Services completed in a timely manner. Purchased 3 vehicles from dealership. Awesome establishment!!. I always have to wait on my vehicle and the customer lounge is always More

by BRIDGETTDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Regal Honda responded

Thanks Bridgett, always a pleasure!

May 11, 2021

Michael Greenhow was very helpful and a great salesperson. His assistant, Chelsea, was friendly and went above and beyond to help me. Buying my cat was a great experience! More

by DARIELLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Regal Honda responded

Thank you and congrats!

May 11, 2021

This Honda dealership did a great job with our car purchase! They gave us a very reasonable price and was very helpful throughout the process. We’ll definitely recommend them!! More

by rengitp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Betances
May 13, 2021 -

Regal Honda responded

Thanks we appreciate you and your kind words, congrats!

May 11, 2021

Austin was the best! Very informative, flexible and accommodating. He was so helpful that my mom wants to get her future care with his assistance. Matt was also helpful and chill. AND SAMMY IS THE BOMB More

by Jersey Galn0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bell, Sammy De La Rosa
May 13, 2021 -

Regal Honda responded

Thank you & congrats!!

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