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Regal Honda

Lakeland, FL

4.5
4,069 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 4,069 reviews

January 10, 2025

Great Place. .. But the wait time,takes forever.But,Megan did a great job. Thanks. More

by MAX.RIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Jan 10, 2025 -

Regal Honda responded

Max, thank you for reviewing your recent experience with Megan & the team here at Regal Honda. We appreciate your feedback about the wait time and will work on improving this area of our service moving forward. Take care and thanks again!

January 03, 2025

I appreciate my service advisor making an accommodation for me to have my recalled fuel pump installed on a Saturday. I called a couple different times & spoke to a few different people from different depa More

by butterflydream987
Recommend Dealer
No
Employees Worked With
Nick Simpson
Jan 06, 2025 -

Regal Honda responded

Thank you for sharing your experience with us. We apologize for any inconvenience caused by the miscommunication regarding Saturday recall repairs and understand how frustrating this must have been. We're grateful to hear Nick was able to assist you, and we'll certainly address this issue with our team to ensure accurate information is provided in the future. If there's anything else we can do or discuss further, please feel free to reach out at your convenience. Thank you again, Chrissy Hartman - Service Lane Manager - 8635773208

January 02, 2025

Rob is a great employee and very knowledgeable. Easy to work with and makes everything very simple. More

by Soccer89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Regal Honda responded

Thank you for the kind review - Rob will be so happy to hear it! We appreciate your business and look forward to seeing you next time here at Regal Honda!

January 02, 2025

I thought the finance guy would find me a much better interest rate He seemed to be in a hurry I didn’t care for More

by kboyd2915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Cano
Jan 06, 2025 -

Regal Honda responded

Thank you for the review. We're sorry to hear about your experience and appreciate you taking the time to share this feedback so we can take steps to improve our service where needed. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Cris Aviso - General Sales Manager - 8633330518

January 01, 2025

Friendly and respectful, made sure the job got done. Let me know if any other work needed to be done More

by Regina Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Regal Honda responded

Regina, We're so glad to hear it! Thank you for rating us five stars! – Regal Honda

Jan 02, 2025 -

Regina Morgan responded

I am happy to be a customer since 2020. Keep up the great work!

December 31, 2024

The service representative was cordial and helpful. My service was done quickly and was completed properly. More

by JMOSESLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
Jan 02, 2025 -

Regal Honda responded

We're delighted to hear that our team provided you with a cordial and efficient experience at Regal Honda. Thank you for your feedback. We look forward to serving you again!

December 30, 2024

You need to give them a chance at meeting your automotive needs... You won't be disappointed! More

by bravoray41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baziel Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Regal Honda responded

Thank you for the five-star rating! The team looks forward to working with you again! - Regal Honda

December 28, 2024

Service advisor explained recall that was needed perfect. It was completed in a timely manner. No complaints. Will return! More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey, Scott(tech)
Dec 30, 2024 -

Regal Honda responded

We're delighted to hear that your recall service went smoothly at Regal Honda! Our team is committed to providing clear communication and efficient service. Looking forward to seeing you again!

December 28, 2024

Camden Keller did an excellent job explaining everything in a user-friendly way. The office staff was efficient and polite. More

by grubbybear
Recommend Dealer
Yes
Employees Worked With
Camden Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Regal Honda responded

We're delighted to hear that Camden and our office staff provided you with a clear and efficient experience at Regal Honda. Thank you for the kind words!

December 26, 2024

Nice dealership, very professional and I always have a good experience there. This last time it took someone 30 minutes to write me up on the service drive and I have an appointment, I was told they over More

by Kenroy.Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Dec 26, 2024 -

Regal Honda responded

Kenroy, thank you for sharing your feedback with us. We're glad to hear that you've generally had good experiences at Regal Honda, but we're sorry about the wait during your last visit. We'll work on improving our scheduling to better serve valued customers like you in the future!

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