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Regal Honda

Lakeland, FL

4.5
3,978 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,978 reviews

December 07, 2020

It is unbelievable that I had to pay $600 to get my Honda Civic serviced. About 4 months ago I had to pay $200. Thats $800 for 2 visits for a car that is not 3 yrs old yet w about 50,000 miles. Pretty sure t More

by ninosisobetancourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Greenhow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

I can always count on this dealership for being so thorough and efficient while taking care of my car. They are both courteous and accommodating. More

by iwanrobn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Regal Honda responded

Thank you for the feedback!

December 05, 2020

Very good service. Fast service abd very good customer service. I really like the option that i can finance the job and pay it in 1 year More

by maherelhelw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Schultz, Lisa Cheshire, Matt Bell, Andre Betances, Clayton Fisher, Mallory Bartle
Dec 07, 2020 -

Regal Honda responded

Thank you for taking the time to leave us feedback!

December 05, 2020

Amazing customer service from start to finish Chrissy facilitated my experience as an expert professional answering all my questions as well as following up promptly on the particulars of my service requ More

by CSTEELRUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Regal Honda responded

Thank you for the wonderful review! We agree that Chrissy really understands what it takes to go the extra mile for her customers!

December 05, 2020

Dustin was excellent in service ! He was very knowledgeable and cared about giving us a great service experience . Definitely will return for our automotive needs More

by rabarthelette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Dec 07, 2020 -

Regal Honda responded

Thank you for the review and rating! We agree that Dustin does a great job of taking care of his customers!

December 04, 2020

PromptFriendly Good workmanship Washed the carA bit Prompt Friendly Good workmanship Washed the car A bit expensive Did not ask me to trade my car Seemed to want to cultivate a relationship of More

by RBEHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
Dec 04, 2020 -

Regal Honda responded

Thank you for taking the time to leave us feedback! We appreciate your comments and look forward to working with you again on any future service/maintenance needs that you may have.

December 04, 2020

Fast and courtesy service. Everyone was friendly and attended to my needs. Chrissy kept me inform on what my car needed an quoted me a price and called and let me know when everything was completed More

by GENICE.COLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who drove me to work
Dec 07, 2020 -

Regal Honda responded

Thank you Genice! We look forward to working with you on any future service/maintenance needs that you may have!

December 04, 2020

This is the 4th Honda Accord we have bought since 2012. This dealership is awesome! Everyone is so friendly and efficient.... sales, service, finance, parts dept. Thank you all! More

by PHOLT400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Mgr. Sammy De La Rosa was very nice. We purchased a 2021 Accord Touring (off the showroom floor! Love it! ) and he was very efficient in getting it done quickly.
Dec 07, 2020 -

Regal Honda responded

Thank you for taking the time to leave us feedback. We love your loyalty to the Honda brand and to Regal!

December 03, 2020

Best deal, did everything online and through the phone. Great customer service and sales. Car was delivered in new condition. Driver had all paperwork for me to sign and was great experience. More

by Kimberly Peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Jenner, Josh Woodard
Dec 04, 2020 -

Regal Honda responded

Congratulations on your new vehicle Kimberly!

December 02, 2020

Had the key battery low signal on dashboard and advised the rep about it that I Also needed a new battery for the key. I was charged for it but service was not done. Also paid for the extra cleaning carwas More

by ALIHERNANDEZ1245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook, Angelo Mendez
Dec 02, 2020 -

Regal Honda responded

Thank you Ali for leaving us feedback on your recent visit to our service department. We apologize for any frustration that you were caused. We will follow up on this to make sure that it doesn't happen again. Thank you for your patience and understanding and we look forward to working with you again on any future vehicle service/maintenance needs that you may have!

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