Regal Honda

Chrissy and Austin were both very helpful and kind. Sal seemed indifferent, I felt as though I was inconveniencing him. I’m not certain if it was because it was busy and I didn’t have an appointment bu Sal seemed indifferent, I felt as though I was inconveniencing him. I’m not certain if it was because it was busy and I didn’t have an appointment but dropped in due to a tire blow out. I ended up being there for four hours. Upon arrival I had a young man greet me, he stated someone would be with me directly. I waited for 30 minutes before, going back and asking about when my car would be seen. Sal walked by and the young man let him know that I had spoken to him on the phone and was waiting for my car to be looked at. Sal passed it off to Austin which was fine, Austin did a wonderful job assisting me. I’ve been using this locations service center for 23 years and have experienced this before. More

I always have my car serviced at Regal, It takes longer to get there and is more expensive but they wash and vacuum your car, up until a year ago when the car wash was put out of service. I went online yes to get there and is more expensive but they wash and vacuum your car, up until a year ago when the car wash was put out of service. I went online yesterday to arrange a service appointment, asked specifically if the car wash was working, assured by Danny B that it was, went to Regal for my appointment and asked to confirm if the car wash was working. No, it is not, can you say bait and switch. Why lie about the car wash. I left without getting my car serviced, and I will find an alternative place for my service appointments. More

Went in had already had the paperwork ready as we had spoken to Mike the day before. The color I wanted wasn't available that day but one was coming in and it was delivered to me a couple days later. I'm spoken to Mike the day before. The color I wanted wasn't available that day but one was coming in and it was delivered to me a couple days later. I'm happy and I love it! More

Unusual that service took 2 hrs on this visit. Having communication on the delay would be nice. Having communication on the delay would be nice. More

The service department was extremely helpful and comforting as I was feeling frustrated with another dealership. comforting as I was feeling frustrated with another dealership. More

I like Regal Honda so much, always got my service there and came back 2 years after to get me another new car. Customer service is always great! Sales team had all the answers to my questions. and came back 2 years after to get me another new car. Customer service is always great! Sales team had all the answers to my questions. More

Always liked regal but 3 hours for an oil change and car wash crazy the wife was upset wash crazy the wife was upset More

Everyone very Professional and nice, I had an appointment for 8 got there 7:15 my car was done before nine. They gave me a detailed receipt of what they’ve done to the car. Thank you for your ser appointment for 8 got there 7:15 my car was done before nine. They gave me a detailed receipt of what they’ve done to the car. Thank you for your service. I also like to thank Mr Shalymov and Megan. More

I trust both Rob and Ray to give me the top service every time I come. I also trust this dealership as I have purchased and have service done by Regal quite a few times. I highly recommend Regal and i every time I come. I also trust this dealership as I have purchased and have service done by Regal quite a few times. I highly recommend Regal and its staff. More

I told Maegan twice in my initial conversation not to do the idol/stop recall. However it was performed and I only found out after I left. I called her back and got her voicemail but I received no response. the idol/stop recall. However it was performed and I only found out after I left. I called her back and got her voicemail but I received no response. Also when I received a text saying my vehicle was done and I got to the dealership the paperwork was not at the cashier desk. After waiting for five minutes I was told to go find her myself to get the paperwork. This was a pathetic experience. More