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Regal Honda

Lakeland, FL

4.6
4,362 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 4,362 reviews

January 15, 2024

The staff were very knowledgeable, honest, friendly and helpful. They were able to repair the tire on my car instead of replacing it. More

by CW2019
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 19, 2024 -

Regal Honda responded

Thanks so much for sharing your feedback about our service.

January 15, 2024

Always friendly and helpful They do their best to make it a great and seem less experience More

by mwatsg
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Megan Barnes
Jan 19, 2024 -

Regal Honda responded

It’s great to hear that you always have a positive experience at Regal.

January 15, 2024

The service guy said it would be 2-3 hours, ended up being 5 hours (& i was charged 5 hours of labor). Oil change was fine. Hitch installation was not what I was expecting, nor was the labor time & cost More

by Lauramiller0927
Recommend Dealer
No
Employees Worked With
Idk, service dept
January 15, 2024

Have loyally brought our cars to Regal Honda for service and have had no issues. Purchased a vehicle from Regal Honda as well with no issues. Hassle free. More

by Wes
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Megan Barnes
Jan 18, 2024 -

Regal Honda responded

Thank you so much for this great 5-star review. We really appreciate your business.

January 15, 2024

The communication was extremely poor and what it was said during the negotiation of the two deals has not been resolved by Mr. Thomas nor the sales person More

by vaguzman74
Recommend Dealer
No
Employees Worked With
Thomas Farris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Farris
January 15, 2024

I felt the technician missed a task. One of the tasks my vehicle needed was tires rotated. However, the tires remained in the same position as prior to service. Therefore, my confidence More

by AELSENSATO
Recommend Dealer
No
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Feb 01, 2024 -

Regal Honda responded

We're sorry to hear that you didn't receive the level of customer service that you deserve. We take pride in providing excellent service to our customers and apologize for falling short in this area.

January 15, 2024

Everyone I've worked with at Regal Honda from my salesman Cole to my service adviser Chrissy, I have had nothing less than excellent experience! More

by a.serio1215
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Jan 19, 2024 -

Regal Honda responded

Thanks so much for sharing your experience with us.

January 14, 2024

Not much attention to customer needs Service feels very minimal and don't know how to do fix much more than basic service needs More

by PGILLPRO
Recommend Dealer
No
Employees Worked With
Megan Barnes, Megan Barnes
January 14, 2024

Good interaction and very informative Did a very good job with managing my repair services More

by jj-richards
Recommend Dealer
Yes
Employees Worked With
Suom
Jan 22, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave us feedback.

January 14, 2024

I was very pleased with the attentiveness and regard I received from beginning to end of both of my appointments. I always felt informed and Shalymov always kept me in the loop of what was going on with t More

by freaknprcan
Recommend Dealer
Yes
Employees Worked With
Shalymov
Jan 22, 2024 -

Regal Honda responded

Thank you so much for your positive feedback!

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