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Regal Honda

Lakeland, FL

4.6
4,362 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 4,362 reviews

January 13, 2024

It was pretty quick and I was there for only about 2 hours for me service. More

by haroldp2210
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Jan 22, 2024 -

Regal Honda responded

Thank you so much for your positive rating for your recent visit to Regal.

January 13, 2024

Excellent ? ? It's good all staff is very nice and helpful. Service at the door is very quickly. Happy with all type of service More

by irbhakta
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Jan 22, 2024 -

Regal Honda responded

Thanks so much for sharing your experience with us.

January 13, 2024

Great experience. However when someone says they need a minute they should listen to the customer's request More

by kaleclair02895
Recommend Dealer
Yes
Employees Worked With
Issa Bendeck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issa Bendeck
Jan 22, 2024 -

Regal Honda responded

Thanks for the feedback.

January 13, 2024

Great service every time This dealerships service department has top representatives and customer service, especially Chrissy Hartman More

by Steve.valencia78
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Jan 22, 2024 -

Regal Honda responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Chrissy.

January 13, 2024

Chrissy is amazing. I know nothing about cars. She practically holds my hand through it all. I'm closer to the winterhaven dealership but don't like it there. Chrissy ma More

by Rene mims
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Jan 22, 2024 -

Regal Honda responded

Thanks for the 5-star review. The team at Regalis thrilled you’re happy with your recent store visit.

January 12, 2024

Overhaul, little about average; service advisor communication was great: amenities, available; waiting time average; cost high. More

by THOMPSONCAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Rodriguez (a 5)
Jan 22, 2024 -

Regal Honda responded

Thank you.

January 05, 2024

Helping me maintain the maintenance “needed” on my car. No up sale like Toyota! Review with me what need to be done & whats pending. More

by msmorris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
Jan 09, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

January 03, 2024

Provides excellent service with knowledgeable staff. The dealership offers a wide selection of quality vehicles. Recommended. More

by swood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Farias
Jan 05, 2024 -

Regal Honda responded

Thank you!

December 27, 2023

Lied to by Sheron & Thomas and they filled out my Honda Survey.Never buy there. More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sheron Wilkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Regal Honda responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

December 23, 2023

Service took too long. When making an appointment, why must we always have to wait 2 hours or more for an oil change? Happens every time. Also no car wash again. For $69.99 More

by ZIHUA001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Jan 05, 2024 -

Regal Honda responded

We're sorry to hear that you had a long wait. We understand how valuable your time is and we apologize for any inconvenience.

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